Documente Academic
Documente Profesional
Documente Cultură
ADAPTS
Session Objectives :
At the end of the session, the participants will
be able to :
1. Illustrate the difference of supervisory
functions from rank and file.
2. Differentiate authority, responsibility, and
accountability;
3. Explain the importance of ADAPTS to a
successful transition; and
4. Demonstrate positive valuing for attitudes,
work habits and behavior related to
ADAPTS.
Opening Activity : Option 2 :
Pinpointing Differences and
Similarities.
“Experience is not what
happens to you
But what you make of what
happens to you.”
A supervisor ADAPTS to people
and situtations
A ccountability
D iversity
A nalysis
P roactive
T eambuilder
S ynergy
Accountability
Refers to your liability or answerability as
supervisor.
You are liable and answerable for everything
that happens within your area of
responsibility.
Even if you did not do it yourself or you were
not personally present you are still
accountable.
If mistakes occur in your unit because of lack of
competence or skills of your staff, you are
still accountable because you are expected to
train your staff.
Accountability
You can of course hold employee
responsible and accountable to you.
But you cannot hold him
accountable/make him excuse, as far
as higher management is concerned.
This is the concept of command
responsibility.
Authority is the power and
rights you are given, so you
can effectively discharge
your responsibility
Responsibility is that burden you
carry
because of your position or
function.
and
1. Interpersonal skills
2. Technical Skills
3. Administrative/Management Skills
Management Level Skills Needed
Managerial/
Administrative
Top Skills
Management
Interpersonal
Middle Skills
Management
Supervisory or
Operational Management Technical
Skills
Interpersonal
S
E
L
F
Managerial/
Technical Administrative
OHP#3A p6B
A. Interpersonal Skills
This is your “people skills” or simply your
ability to interact effectively with your
people, individually, or with the group as a
whole.
Through interpersonal skills, you are able to
better understand and relate with people.
You are sensitive to each person’s unique
needs, desires, problems, interests,
preferences and ideas.
Don’t think of your people as just a means
to achieve the goals that you want to
achieve
A. Interpersonal Skills
Interpersonal skills help you to build
a working team who have the passion
and commitment to be their best.
Good interpersonal relations with
your peers, with your
supervisor/manager and with top
management contribute to your
effectiveness.
You should treat your boss and your
superior as your partners– senior
partners.
To have a good interpersonal
relationship, a person must have
3 C’s
1. Cares
-Shows confidence in employees.
-Creates an atmosphere of acceptance
and trust.
-Is compassionate and understanding.
-Is fair and objective, not vindictive.
-Is proud of, loyal to, and supportive of
employees.
-Keeps promise.
2. Communicates
Listens actively.
Clarifies priorities.
Is available and approachable.
Provides continuing and timely
feedback.
Gives straight answers about what is
happening.
3. Challenges
Proactive Proactive
Reactive
Reactive
proactive
Waiting
First type is “Waiting
Organization”
Waiting organization is characterized
by lethargy, lack of initiative and a
focus on maintaining what is or what
has been.
People in this type feel there is no
need for change or innovation.
They also think that all that is
required is to wait and follow
instructions.
The second type is Reactive
Organization
This organization comes alive only when
there are problems facing the organization.
Just like firemen, people in this
organization are busy in “putting out fires”
when they occur, but there is no attempt
to prevent these fires from occurring.
As a result, reactive organizations often
face “recycled problems” (problems keep
on repeating themselves, since they were
not really resolved).
The second type is Reactive
Organization
People in reactive organizations often
measure their success by the number of
problems they have solved.
The more problems they encounter and
solve, the happier they are and the more
effective they consider themselves to be.
The essence of effectiveness is not in
solving problems - it is in being able to get
things done and to make things happen. It
means, being able to anticipate and
prepare for what can go wrong.
The third type is Proactive
Organization
Proactive organizations are continuously
looking for ways and means to improve the
quality of their service.
Proactive organizations are vision-led and
characterized by innovativeness, creativity
and continuous improvement.
Proactive organizations believe they can
shape, influence and control events and
situations.
Proactive organizations believe they should
not only be good. They should be better.
If they are better, they should be the best.
The secret of Japanese
organizations is a battlecry.
Participative Management - is a
method for managing human resources
in an environment in which employee
are respected and contributions values
and utilized.
CLOSING ACTIVITY :
Personal Reflection Log
A. To what extent LOW HIGH
I need to lessen ……
THANK YOU