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OBJECTIVS
Dr. Faisal Asghar Imam
What would an alien see???
What is an OBJECTIVE?
Learning
Objectivesmakes a documented
statement to the organization that
training means business and that learning
is work
How to Write Learning Objectives
Performance (behavioral, specific)
After training, the manager will be able to
ask open questions
Criterion/ Standard (measurable)
Which cannot be answered yes or no
Conditions
When employee seems angry, frustrated,
confused, or tense
Pro/Con Analysis of Learning Objectives
You just can't define some jobs
Then how does this job survive during a crisis?
Who would miss it if it were eliminated?
One way to determine the learning
(behavioral) objective for an ambiguous task is
to identify the product (or "accomplishment")
resulting from successful completion of that
task. Example: Managers are decision makers;
therefore the product of that process is a
decision. What are the qualities of effective
decisions in their organization? The objective of
the training program would be to produce
decisions that meet those criteria.
There are no standards to work from
Then how do you now know when the work is
okay? When it should be rejected? When to
insist that the work pace be accelerated?
Whom to promote?
When standards do exist, that's where learning
objectives start! Thus learning objectives may be
a way to validate existing standards—and to
generate them when they're missing
Sometimes standards "Vanish" because nobody
ever enforces them, because there is no steady
feedback about their achievement—or
because they are not realistic and people
conveniently "rise above them"!
We've been getting along just fine without them
Attention
Motivation: Goal Setting theory- Trainees who
know precisely what is expected of them are
much more inclined to invest energy in pursuit of
the goal
Reduce anxiety
Focus on the learner- "After training, the worker
will be able to ..."
The Case for Writing Learning
Objectives
The managers will have a tool for communicating
expectations. They can establish accountabilities
for the learning and for applying it on the job
after the training
The T&D department can more honestly evaluate
its own achievements
Clear statements of learning accomplishments
can validate performance standards, or set them
if there are none
SPECIFIC OUTCOMES IN WHICH
AREA???
KSA
SOME OVERLAPPING
BLOOM’s TAXONOMY
Three Domains
Background probing
SOME KLPS……
people cannot make evaluations without
having analyzed, and they cannot
analyze without possessing knowledge.
Yet one wonders about all those people
who constantly make judgments based
on no facts at all. The point is that
educated minds do insist upon facts first
Will have knowledge of three types of active
listening
Will
be able understand the stages of
development of an effective team
COMPREHENSION
REFLEX DEVELOPMENT
ATTITUDES
MEMORY
PROCEDURAL LEARNING
ASSIGNMENT
Active listening
Building effective teams
21st century customer service
Conflict management
Occupational stress
From managers to leaders