Managed Services in a Dynamic Cloud-

Connected World
Nav Chander: Research Manager, Telecom
Services & Infrastructure
June 10, 2016
The Move to Digital Transformation

Source : IDC
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Enterprise Networking Trends

Enterprise Investment
2016-2018
60
50
40
30
20
10
0

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Hybrid Cloud Growth

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5
 Top Managed Network Services Trends
Reduce Operating Costs
Significant spend required to internally maintain
legacy environment
Implementation of new technology drives opex
higher

Technology Complexity
24x7 support Security Concerns
Lack of in-house skills Evolving threat landscape
“Sweating Existing Assets” High cost of building and maintaining internal
security staff

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Global Managed Services

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Evolving Enterprise Hybrid Networks

remote
leased line (satellite)
@ Datacenters
small sites
warehouses
sales offices

xDSL/Cable
SD-WAN
& ISP MPLS Ethernet
access VPN/Internet access
network

Cloud
Connect Datacenters
cloud services

mobile
(3G or LTE)

Connecting to Cloud-hosted applications driving SD-WAN

8 © 2015 Versa Networks • Company Confidential • All rights reserved •

Demand Drivers for SD-WAN
 Enterprise WANs are costly
and complex to manage
• 15% of IT budgets
 40-60 % of enterprise data
traffic is migrating from WANs
to the internet
 Cloud drives requirement for
increased WAN agility and
flexibility
• Use of different networks
(Internet broadband, 4G/LTE,
MPLS)
• Automated provisioning
• Specification and prioritization
of network connection on per-
application basis
• Improved visibility

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Cloud Brings Changes to the WAN
Driving Need for SD-WAN
Q. You mentioned that you currently use cloud IaaS and/or SaaS. What changes have you made or do
you expect to make to your WAN as a result of your organization's cloud computing usage?

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N=644
Base=Respondents currently using IaaS/SaaS cloud computing services/technologies
Source: U.S. Enterprise Communications Survey, IDC, December, 2015
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 SD-WAN Managed Services
Automation, Orchestration and Operations Operational
Monitoring and Visibility 3 simplicity & ease

Business Logic and Compliance Policies

Application Aware
App
Classification WAN path control Network QoS 2 Networking

Hybrid WAN connectivity Robust & Secure

Intelligent
MPLS
4G /LTE
1 Infrastructure
network
services Internet Zero-trust edge
insertion
Fully encrypted
Segment-
Mesh Star Hub secure fabric
VPN 1
based VPN 2
networks VPN n End-to-end network segmentation

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Nearly 70% Expect to Use SD-
WAN in Next 18 Months
Q. Does your organization currently use or plan to use SD- WAN?

N = 605
Base=All Respondents
Notes: Managed by IDC's Quantitative Research Group.; Data Not Weighted; Use caution when interpreting small sample sizes.
Source: Software-Defined WAN (SD-WAN) Survey, IDC, April, 2016

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IDC Recommendations for Selecting a
MSP
 Breadth of Managed Communication Service
portfolio
 Security & Application Management Expertise
 Hybrid WAN & Cloud Connectivity Experience
 Rapid Service Deployment & Service Agility
 Transport-agnostic solutions for branch office
network connectivity
 Global support and solution expertise

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 IBM’s services portfolio can help meet the networking challenges you have in moving
to a more agile, Software Defined Network infrastructure.

Consulting Project Managed

• Data center networks, campus

• Network Strategy & Planning
• Network Optimization
• Software Defined
Environments/Networks
• Network Analytics / Network
Infrastructure Cost Optimization
• MobileFirst Network Services
including NextGen Campus
Network
• Cloud Network Services
• Network Integration Services
• Communications Service Provider
Network Services
and local area, wireless networks,
enterprise-wide area networks
• Communications infrastructure
(unified communications, IP
telephony, video and
telepresence, conferencing)
• Network Transport (MPLS,
Broadband, SIP, Dark Fiber)

Public Clouds, Private Clouds, Traditional IT

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