WHAT IS COMMUNICATION?

GR. COMMUNICARE OR
COMMUNICO WHICH
MEANS TO SHARE
 WEBSTER

THE ART AND TECHNIQUE

USING WORDS EFFECTIVELY
 CONTEXT
THE CIRCUMSTANCES OR physical
cultural
ENVIRONMENT IN WHICH
social
COMMUNICATION TAKES PLACE Psychological in
nature
3 CLASSIFICATION OF COMMUNICATION
3. PURPOSE OR STYLE

2. CONTEXT

1. Communication mode
TYPES OF COMMUNICATION

•NON-VERBAL COMMUNICATION
•VERBAL COMMUNICATION
1. PROXEMICS

LANGUAGE OF PHYSICAL
SPACE (DISTANCE)
 4 MAIN CATEGORIES OF NON-VERBAL COM.
INTIMATE SPACE-LESS THAN 6 INCHES/6-18
INCHES
PERSONAL SPACE-1.5 I FT TO 2.5 FT.
SOCIAL SPACE-4-7 FT.
PUBLIC SPACE12-25FT.
2. MOVEMENT AND BODY POSITION

•KINESICS – BODY MOVEMENT & EXPRESSION

•POSTURE
•GESTURE
HAPTICS

•LANGUAGE OF TOUCH
3.FACIAL EXPRESSION
1. SENDER-RECEIVERS
2. MESSAGES- THOUGHTS/SENTIMENTS

•VERBAL/NON-VERBAL
3. CHANNELS- DIRECTION (LIGHT AND SOUND
WAVES)
4. FEEDBACK-RESPONSE OF THE RECEIVER
5. SETTING OR ENVIRONMENT
•INCLUDES
FEELINGS,
PERCEPTIONS
AND
ENVIRONMENT
6. NOISE- BLOCKS/INTERFERES
EXAMPLES OF NOISE

•1. ENVIRONMENTAL
NOISE- PHYSICAL
DESTRUCTIONS
2. PHYSIOLOGICAL/IMPAIRMENT NOISE-
PHYSICAL MALADIES
3. SEMANTIC NOISE- DIFFERENT INTERPRETATION
E.G. WEED- PLANT/ MARIJUANA
4. SYNTACTICAL NOISE-
MISTAKES IN GRAMMAR
5. PSYCHOLOGICAL NOISE- ATTITUDES ( LOSE A
FOCUS)
E.G. ANGER
CULTURAL NOISE- STEREOTYPICAL ASSUMPTION
SITUATIONS: IDENTIFY IF WHAT TYPE
OF NOISE DOES IT BELONGS.
•A STUDENT CHEWING A GUM
WHILE RECITING IN THE CLASS
ENVIRONMENTAL NOISE
A TEENAGER SPEAKING TO HIS
GRANDMOTHER USING INTERNET
JARGONS
SEMANTIC NOISE
A STUDENT DECIDES NOT TO LISTEN TO THE
SPEAKER UPON KNOWING HE IS VISAYAN

•CULTURAL NOISE
FORMS OF COMMUNICATION

Human communication
PUBLIC COMMUNICATION
SMALL GROUP COMMUNICATION
4 FUNCTIONS OF COMMUNICATION
10 RECOMMENDATIONS TO IMPROVE
QUALITY CONVERSATIONS
•BE FIRST TO SAY HELLO.
•THINK BEFORE YOU SPEAK.
•BE RECEPTIVE TO NEW IDEAS.
•REPEAT SOMEONE’S NAME TO YOURSELF & THEN
ALOUD, WHEN BEING INTRODUCED
•ASK QUESTIONS.
•LISTEN AS MUCH, IF NOT MORE THAN YOU SPEAK.
•USE EYE CONTACT.
•MIRROR THE OTHER PERSON.
•HAVE AN EXIT STRATEGY READY.
•BE PREPARED
 5 WAYS TO COMMUNICATE MORE W/ FEWER
WORDS
•PICTURE THE RECEIVER IN YOUR MIND BEFORE YOU BEGIN TO WRITE.
•CHOOSE THE SIMPLE WORDS.
•BE POLITE & CLEAR
•MAKE YOUR MESSAGE BRIEF.
•CHOOSE STRONG, ACTIVE VERBS.