Name – sahil

Roll – 1920281
Semester -1st
Subject- English
Submitted –Ms.Deepika sharma
 What is communication ?
 Communication is the exchange of facts,
ideas, opinions or emotions by two or more
persons. Communication is the process of
passing information from one person to
another. The purpose of communication
understands of information.
Communicating is the process of meaning
interaction among human beings.
 What are the most common ways we
communicate?

Spoken Visual
word images

Written Body
word language
Communication
Process
Communication
Process
 Internal Communication is

 With people inside the organisation.

 e.g. Notice Board

 External Communication is

 Between the organisation and people outside.

 e.g. Letter
 Verbal & non-verbal
communication
In Verbal Communication:
Words account for only - 7%
Tone
Modulation 38%
Volume
Total - 45%
Balance 55% is through non-verbal
Communication, which
includes:-
Our Body Language.
Breathing.
Our movement.
 Verbal Communication Non-verbal
Communication

 Through the words

 we use.
 Bodily actions and
 vocal qualities that
 accompany a verbal
 message.
 What is Verbal
Communication?

 ‘Verbal’ is the Latin adjective of ‘Word’.

 So, verbal communication means
 communicating with words, whether
 written or spoken.
 Verbal Communication
 Verbal communication
 consists of speaking,
 listening, writing
 and
 reading,
 MERITS OF VERBAL
COMMUNICATION
 More personal and informal.
 Makes immediate impact.
 Provides opportunity for interaction and
 feedback.
 Helps us correct our messages according
 to the feedback and non-verbal cues from
 the listener
 It is very fast and non-expensive
 Visual Communication
 Using charts, graphs, videos and television to give a
messages internally & externally
 What is non-verbal
communication?
 Non-verbal communication is defined as
 “the process of using wordless
 messages to generate meaning”.
 The use of non-verbal communication
 can create a whole new meaning to a
 message.
Non-verbal Communication

 Non-verbal communication includes all

 unwritten and unspoken messages, both

 intentional and unintentional

Forms of non-verbal
communication

 Facial expression
 Gestures
 Eye contact
 Body movement
 Uses of Non-Verbal
communication in
verbal communication

 Name – Rohit Shrama

 Roll – 1920277
 Semester -1st
 Subject- English
 Submitted –Ms.Deepika sharma
 Uses of Non-Verbal communication in
verbal communication

 Name – Arnav Thakur

 Roll – 1920160
 Semester -1st

 Subject- English
 Submitted –Ms.Deepika sharma