Commonality Chart

for use with

Hydraulic Excavators

Any changes to the following information

is not authorized or endorsed by Caterpillar Inc.
 What is it?
• Documentation (Document Structure) or Media Search
accessible
• Cross reference or equivalency chart for Hydraulic
Excavators
• Shows Parts Manual, OMM and Service Manual
references

Technical Information Access Solutions

 Why was it created?
Provide easier reference for Parts Manuals, OMM and
Service Manuals
…for machines made inside Japan and technical
documentation delivered in Japanese
…but being sold and used in non-Japanese speaking
countries

Technical Information Access Solutions

 How does it work?
• Enter Product Identification (serial number prefix AKH)
• Choose Documentation (Document Structure)
– May have to select Commonality Chart link from product configuration
• Choose Parts Identification (if parts identification is not
an option uncheck “auto filter”
• Select Machine Arrangement
– May have to select Commonality Chart link from product configuration
– Choose Chart Commonality link
OR
– Choose Parts Identification link
– Choose Commonality Chart link
May have to choose Index, then select Chart-Commonality

Technical Information Access Solutions

 How does it work? – cont.
• Click on Graphic Only link
– Document is divided into 33 graphic pages
• Scroll within EACH of those graphic pages
• Click on View Image to enlarge that page

Technical Information Access Solutions

 Conclusion
• Scanned document – Find feature (Ctrl F) does not
work
• Media number listed in the English column under Parts
Manual, indicates a document could be available in
English on SIS.
• Under Additional Service Information link on Main
Menu of SIS Web, see Japanese Market Designed
Equipment

Technical Information Access Solutions

 Help, Data/Feedback, Support
• For SIS help, use the Help link from SIS Main Menu
or from the GoTo dropdown menu anywhere in SIS.
• For SIS Web data discrepancies or enhancement
requests/suggestions for improvements, use the
Feedback option from the SIS Web Main Menu or
the GoTo menu from any page in SIS.
• For SIS Support, please contact the Accenture
Dealer Management Services (ADMS) 6am-6pm
CST by phone 1-800-765-0999 or 1-309-675-4000
or by email at Support.ADMS@Accenture.com

Technical Information Access Solutions