Documente Academic
Documente Profesional
Documente Cultură
MBA 621
Hayelom Nega
( MBA, Asst. Professor )
Marketing Overview
Discussion Questions
1. Why is marketing important?
2. What is the scope of marketing?
3. What are some fundamental
marketing concepts?
4. How has marketing management
changed in recent years?
5. What are the tasks necessary for
successful marketing management?
Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall Slide 3 of 25
Introduction
•The first decade of the 21st century challenged
firms to prosper financially and even survive in
the face of an unforgiving economic
environment.
•Marketing is playing a key role in addressing
those challenges.
•Finance, operations, accounting, and other
business functions won’ t really matter without
sufficient demand for products and services so
that the firm can make a profit.
Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall Slide 4 of 25
1.1 Importance of Marketing
Marketing’s broader importance extends to society
as a whole.
• Marketing has helped introduce and gain
acceptance of new products that have eased or
enriched people’s lives.
• Successful marketing builds demand for products
and services, which, in turn creates jobs.
• By contributing to the bottom line, successful
marketing also allows firms to more fully engage
in socially responsible activities.
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Marketing
Demand Jobs
Goods
Places
Services
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Who markets?
Response
Attention
Purchase
Donation
Vote
Marketer Prospect
Unwholesome Declining
• Nonexistent
• Latent
Irregular • Full
Negative • Overfull
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Markets
• Traditionally, a market was a physical place
where buyers and sellers gathered to buy and
sell goods.
• However, Economists describe a market as a
collection of buyers and sellers who transact
over a particular product or product class.
• Five basic markets and their connecting flows
are shown in the following figure.
Consumer Market
Marketplaces Marketspaces
Metamarkets
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1.3 Core Marketing Concepts
Needs, Wants, and Demands Segmentation, Target
Markets and Positioning
Supply Chain
Competition
•Within
•Substitute
Marketing Environment
•Task
•Broad
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1.4 The New Marketing Realities
Globalization Communicate
Information with Customer
Collect
Technology Information
Consumer Differentiate
Information Increased Goods
Competition
Financial Accountability
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1.6 Updating the Four P’s
The Four P’s of the Marketing Mix