TIMELINES

We are here
Remaining 4 functions
info to be provided by
Workshop to go –thru AS-IS Creating Visio diagrams Creating Visio diagrams Hazel on 5th Nov
design with the info provided with the info provided

202
2019 Oct Oct Oct Oct Oct Oct Nov Nov
0

01/10 02/10 15/11

28/10
22/10
1st Workshop Diagram template created Meeting with Petra Meeting with Hazel AS-Design for 12 Functions to
& Ester (Integration) and Myriam (BPO ) be published for comments
 OVERVIEW OF THE WORK DONE

12 BPO Diagrams identified in

the first workshop of AS-IS
Architecture

Visio Template created & 8

been documented

Remaining 4 will be
documented once the info
WE ARE HERE is supplied

Info on remaining 4
will be provided by
Hazel on 5th Nov
Documentation will be made
available for comments and
consumption on these 12
functions

AMS: BPO AS-IS Design Docs

2
 LIST OF BPO FUNCTIONS – TRANCHE 1

Info given by Liberty Info to be provided by Liberty on 5 Nov

Contract Enquiry ( CPP)

Servicing Functions
Address and Contact Details changes
What if Quotes (WIQ)

General information
NB Link

Payments History
Rate of Return

Portfolio Enquiry
Servicing transactions statements
Consultant Outstanding

Client search

2/17/2020 3
 AGENDA
OVERVIEW
1 Overview of the Work Done

BPO Processes
List of BPO Process
2

DESSIGN
Adopted Design Workflow
3

List of Diagrams for a Process: Exemplar

DIAGRAMS
4 Contract Enquiry

TIMELINES Timelines
5

TEAM 6 LTI AS-IS Design Teams

4
 List of Diagrams for a Process : Exemplar Contract Enquiry

Provides a detailed technical understanding of Diagram given by liberty

integration components SME Provides Version control

Diagram provided by Version Control

Integration Diagram Liberty

Org & Escalation

Block BPMN Diagram Matrix Diagram
Diagram
Gives the overview of Provides flow of messages Provides Org and Escalation
systems involved and sequence of process matrix for Run