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• Introduction/Launch:
– Advertising and promotion campaigns
– Target campaign at specific audience?
– Monitor initial sales
– Maximise publicity
– High cost/low sales
– Length of time – type of product
Product Life Cycles
• Growth:
– Increased consumer awareness
– Sales rise
– Revenues increase
– Costs - fixed costs/variable costs, profits may
be made
– Monitor market – competitors reaction?
Product Life Cycles
• Maturity:
– Sales reach peak
– Cost of supporting the product declines
– Ratio of revenue to cost high
– Sales growth likely to be low
– Market share may be high
– Competition likely to be greater
– Price elasticity of demand?
– Monitor market – changes/amendments/new
strategies?
Product Life Cycles
• Saturation:
• New entrants likely to mean market is ‘flooded’
• Necessity to develop new strategies becomes more pressing:
– Searching out new markets:
• Linking to changing fashions
• Seeking new or exploiting market segments
• Linking to joint ventures – media/music, etc.
– Developing new uses
– Focus on adapting the product
– Re-packaging or format
– Improving the standard or quality
– Developing the product range
Product Life Cycles
Sales
Development Introduction Growth Maturity Saturation Decline
Time
Product Life Cycles
Sales
Effects of Extension
Strategies
Time
Product Life Cycles
Sales/Profits PLC and Profits
PLC
Profits
Time
Losses
Break Even
The Boston Matrix
• Cash Cows:
– High market share
– Low growth markets –
maturity stage of PLC
– Low cost support
– High cash revenue –
positive cash flows
The Boston Matrix
• Dogs:
– Products in a low growth
market
– Have low or declining
market share (decline
stage of PLC)
– Associated with negative
cash flow
– May require large sums of
money to support
Is your product starting to
embarrass your company?
The Boston Matrix
• Problem Child:
- Products having a low
market share in a high
growth market
- Need money spent to
develop them
- May produce negative
cash flow
- Potential for the future?
Problem children – worth spending
good money on?
The Boston Matrix
Market Growth
Problem Children
High
Stars
Market Share
Low High
The Boston Matrix
• Implications:
• Dogs:
– Are they worth persevering with?
– How much are they costing?
– Could they be revived in some way?
– How much would it cost to continue
to support such products?
– How much would it cost to remove
from the market?
The Boston Matrix
• Implications:
• Problem Children:
– What are the chances of these products
securing a hold
in the market?
– How much will it cost to promote them to a
stronger position?
– Is it worth it?
The Boston Matrix
• Implications:
• Stars:
– Huge potential
– May have been expensive to develop
– Worth spending money to promote
– Consider the extent of their product life cycle in
decision making
The Boston Matrix
• Implications:
• Cash Cows:
– Cheap to promote
– Generate large amounts of cash –
use for further R&D?
– Costs of developing and promoting
have largely gone
– Need to monitor their performance –
the long term?
– At the maturity stage of the PLC?
The Product Life Cycle and the Boston
Matrix
Importance of
Sales (3)
(2) Cash
Cash
maintaining from
a ‘C’
from ‘B’
(1)
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Time
DEALING WITH COMPETITION
Kotler on
Marketing
1-28
Chapter Objectives
– Who the primary competitors are
– How to ascertain their strategies, objectives,
strengths and weaknesses, and reaction patterns
– How to design a competitive intelligence system
– Whether to position as market leader, challenger, follower or
nicher
– How to balance a customer versus
competitor orientation
1-29
Competitive Forces
Figure 9-1: Porter’s Five Forces Determining Segment
Attractiveness
Threat of:
1. Intense segment
rivalry
2. New entrants
3. Substitute products
4. Buyers’ growing
bargaining power
5. Suppliers’ growing
bargaining
power
1-30
Identifying Competitors
• Oligopoly –
– Pure oligopoly – few firms, same products
– Differentiated oligopoly – few firms, different products e.g. cars,
• Monopolistic competition –
• Pure competition
1-31
Identifying Competitors
– Degree of Globalization
1-32
• Market Concept of Competition
• Direct Competitors
– Offer similar products and services to the same
customers.
• Indirect Competitors
– Sell different products to the same industry.
1-34
Figure 9-3: Competitor Map – Eastman Kodak
Customer
Activities
1-35
Analyzing Competitors
• Strategies
– Strategic Group is a group of firms following the
same strategy in a given target market.
1-36
Analyzing Competitors
• Objectives –Figure
what9-5:
areAthe
Competitor’s Expansion Plans
competitors’
objectives?
1-37
Analyzing Competitors
1-38
Analyzing Competitors
1-39
Designing The Competitive Intelligence
System
– Classes of Competitors
• Strong versus Weak
• Close versus Distant
• “Good” versus “Bad”
1-40
Designing Competitive Strategies
Figure 9-6: Hypothetical Market Structure
1-41
Vs.
Competition tactics..
1-44
Designing Competitive Strategies
– Defense Strategies
• Position Defense – building superior brand
• Flank Defense – erecting outposts to protect a weak front
• Preemptive Defense – attack before enemy starts its offence
• Counteroffensive Defense – meet attacker frontally or hit its flank,
invade market territory, exercise political or economic clout
• Mobile Defense
– Market broadening – shift in focus to underlying generic need
– Principle of the objective – clearly defined attainable objective
– Principle of mass – concentrate efforts on enemy's weakness
– Market diversification – move into unrelated industries
• Contraction Defense
– Planned contraction (Strategic withdrawal)
1-45
Designing Competitive Strategies
– Brand-extension strategy
– Multibrand strategy
– Heavy advertising and media pioneer
– Aggressive sales force
– Effective sales promotion
– Competitive toughness
– Manufacturing efficiency and cost cutting
– Brand-management system
1-46
Designing Competitive Strategies
1-48
Figure 9-10: Attack Strategies
1-49
Designing Competitive Strategies
• Market-Nicher Strategies
– High margin (niche) vs. high volume (mass market)
– Nicher Specialist Roles
• End-user specialist
– Value-added reseller
• Vertical-level specialist
• Customer-size specialist
• Specific-customer specialist
• Geographic specialist
1-52
MBA 296-1 Fundamentals of Business
Haas School
Marketing: of Business
David Robinson
• Class 5:An Introduction to
Competitive Strategy
• © D. Robinson, 2006
© David Robinson, 2006
Will depend
upon the
industry
Immediacy
Impact
Patent challenged
successfully; we
have to split profits
Moderate
Impact
Competitor entry
into a market where
we are Leader
Noticeable
Now Soon Far Distant
Immediacy
What to do
Research
strategy options
Moderate
Impact
Monitor,
continue to
assess likelihood
Noticeable
Now Soon Far Distant
Immediacy
What to do
Manage with
Catastrophic
this in mind:
Don’t over-invest
Pre-plan reaction:
“no surprise”
Moderate
Impact
Plan possible
resource shift
Noticeable
Now Soon Far Distant
Immediacy
What to do
Catastrophic Abandon
current strategy
Allocate significant
resources to
counteract
Moderate Example:
Impact
Noticeable
Now Soon Far Distant
Immediacy
Risk Analysis: Likelihood
47 million units*
Actual sales ? About 3 million, worldwide
Scenario 1
These are future
“states of
Scenario 2 Nature”
Scenario 3
2. What are the firm’s strategy options?
Strategies
1 2 3 4
Exhaustive but
not exhausting
(infinite)
3. Estimate of the payoffs
Potential Strategies
A B C D
Scenario 1
Scenario 2
Scenario 3
3. Estimate of the payoffs Note:
If we choose D,
we have a great
payoff, but only if
Note: the TSotW is 3
If we choose A,
we do well . . .
unless the TSotW Potential Strategies
is 3
A B C D
Scenario 1
Scenario 2
Scenario 3
4. Develop an algorithm to choose
a. Enters hi price
Scenario 1
------------------ etc
Strong b. Enters low price
a. Enters hi price
Scenario 2
------------------ etc
Terrific b. Enters low price
“good” “bad”
“good” “bad”
Culture/wishes of owners
Industry structure
WSJ Page A1, 4 May 2004
Limitations of a “SWOT”
analysis
• It’s a cliché
• Usually a laundry list, rather than
identifying “most important,” etc
• Some facts can be both +ve and -ve
Michael Porter’s Five Factor
Model
• Think of this as “should we enter this
industry”
Industry Structure
Industry rivalry
Power of suppliers
Power of buyers
20%-
Market Growth Rate
High Build
Focus and
manage
Harvest or
divest
Low Strong Medium Weak
• Existing
• Their exit barriers
• Their “personality” (history)
• Competitive strengths and weaknesses
• Likely future competitors (or substitutes)
• Entry barriers
• How attractive is our market?
2. Be Clear about our position
Market
nicher
Market Market Market
leader challenger follower
• Ask:
“What’s the promotional task?” then develop an
integrated promo-mix to achieve the goal
Patching & coevolving
strategies.
• Patching Strategies & approach
• Coevolving through patching.
Patching approach
• ou
Value Chain (seeking gaps & opportunities)
Adding synergies
Patching