MOTIVATION: FROM

CONCEPTS TO
APPLICATIONS
Chapter 8
The Job Characteristics Model
J. Richard Hackman & Greg Oldham
The Job Characteristics
Model
The Job Characteristics
Model
JCM
 From a motivational standpoint, the JCM
proposes that individuals obtain internal
rewards when they learn (knowledge of
results) that they personally
(experienced responsibility) have
performed well on a task they care about
(experienced meaningfulness).
The Job Characteristics
How Can Jobs be
Redesigned?
Alternative Work
Arrangement
Employee Involvement
Examples of Employee Involvement
Programs
Using Rewards to Motivate Employees
Rewarding Individual Employees Through
Variable-Pay Programs
Rewarding Individual Employees Through
Variable-Pay Programs
Rewarding Individual Employees Through
Variable-Pay Programs
Flexible Benefits: Developing a Benefits
Package
Global Implications