Fundamental techniques in

handling people:

Pastor Erwin A. Agdeppa

Ministerial Secretary and Stewardship Ministries
Director
Northern Luzon Mission
“If you want to gather honey, don't
kick over the beehive.”
1. Don't criticize, condemn or complain.
2. Give honest and sincere appreciation.
3. Become genuinely interested to
your members.
4. Be a good listener. Encourage
others to talk about themselves.
5. Remember that a person's name is
the sweetest and most important
sound in any language.
a. Repeat the name twice or thrice.
b. Associate the name to a familiar
person you know.
 c. Connect it to a shape, place or
anything associated to that name.
d. Scribble the name.
e. Find time to recall the names.
6. Talk in terms of the other person's
interest.
7. Make the other person feel important
--- and do it sincerely.
8. Apologize when you commit mistakes
in your decisions or actions.
9. Remember that people are more
important than any rule.
Be considerate.
10. Respect the 'individualities.'