Information Systems

Planning
Why IS planning?
• IS are not meeting the business needs for which they were originally
intended.
Lack of Planning
Handled by IT department
View this as a technical problem rather than a solution to a business need
• Exercise: How do we create an IS plan?
IS Planning
Goals

Strategies

Information Requirement
Analysis

IS Solutions

Implementation
Plan
Strategic Planning Process
e.g. To be the Industry Cost
Leader
Mission What should we be doing?
Strategic
Analysis e.g. Achieve staff productivity
gain of 5%
Goals Where are we going?
e.g. Reduce time lost due to ill
health, smoke detectors
Strategic Strategies What routes have we
Choice selected?

e.g. Maintain a healthy work Policies How do we decide our

place collective decisions to get
there?
e.g. Ban Smoking
Strategic Decisions What choices do we have?
Implementation

e.g. Put up Signs, smoke Shall we do it?

Actions
detectors and Police the
decision
Strategic Analysis
• To perform strategic analysis, an organization needs to analyze:
Environment
o Porter’s five forces (competitive analysis)
o SWOT analysis
Organizational Resources
o Porter’s value chain
o BCG matrix model
Competitive Analysis
• Rivalry among existing competitors
• Barriers to entry
• Threat of new substitute products
• Bargaining power of suppliers
• Bargaining power of buyers
SWOT Analysis
• Strengths – internal strengths on which to capitalize
• Weaknesses – Internal weaknesses that hinder sustainability or
growth
• Opportunities – external opportunities on which to capitalize
• Threats – external threats to position or value in the marketplace
Resources Analysis
• Value Chain Analysis
• BCG Matrix Model
Value Chain Analysis
BCG Matrix Model
Creating an IS Plan : Steps
Goals
CRISPLAN
Strategies

Information Requirement
Analysis

Not Done IS Solutions

Usual
Practice Done Implementation
Plan
Building an IS Plan for Apollo
Hospital
• Which IS are required and why?
• Goals?
Exercise
• A large business house wants to set up a B-School
• The CEO wants to use completely unique approaches
And redefine the concept of a B-School
• You represent the Advisory Board of this new B-School
• Figure out how you would run it
• Think Out of the Box
Exercise : A Business School
Goal :
Goals • To be no. 1 b-school in India
• Strategy ??
Strategies

Information Requirement
Analysis

IS Solutions

Implementation
Plan