Agate

E72425/E72430…
Onyx

Service Training Event

March 19, 2019

Jaeseung Jang, Jongwoo Kim, John Mast

Agenda What Who/When Duration
Agate/Onyx NPI Training E77422/28, & E72425/30: 15 min
Schedule, Product Overview, Similarities and Differences John Mast /
between HPI’s E778xx vs. HPI’s E725xx Series 8:00pm MST

E774xx (Agate): Product Walk Around : New/Same Service Parts John Mast 15-20 min
E774xx Repair & Replace – Demo (Only New FRU’s) John Mast 15-20 min

Q &A – John Mast 15-20 min

Followed by a
10min Break
John Mast 5 min
E724xx (Onyx): Product Walk Around : New/Same Service Parts
~9:15pm MST
E724xx: Repair & Replace – Demo (Only New FRU’s) John Mast 5 min
Q &A – John Mast 5 min
John Mast 15 -20 min
Preview/ Disclaimer – Session Objectives
•Expectations
– Anyone taking this class/training has already been exposed to Gemstones, face to Face
and M726xx (Amber) Studio Training. You have taken required WBT’s (training courses)
for all of the new A3 fleet and regularly attend ATS/GBU led Info Share sessions.
•Objectives for this course**
– You will understand How Agate and Onyx are the same, similar, and different from
E778xx (Jade) and E725xx (Topaz) and equivalents sold by HPPK.
– You will know what new service parts are being introduced for these products and be
able to articulate why they are changing.
– You will know which new Service FRU’s/ Maintenance parts to become familiar with and
practice Repair and Replacing these on your EMU1 and production units.
– Understand where to navigate to get information to perform basic troubleshooting.

** This is not intended to be a F2F training course addendum to the Gemstones F2F or Amber/Jade/Topaz Studio training.
 DO/IL Chin
MR/ VR/ a India APJ
Agate / Onyx Schedule Summary PRA SRA Intro IntroIntro

11/13 Apr 3 ~22 Jun 28 May 15

Jan ‘19 Feb ‘19 March ‘19 April ‘19 May ‘19 Jun ‘19 Jul ’19 Aug ‘19
Intro China Intro India
1st EMU1
Go-To-Market  at Weihai 1/29 Quote (22) (28)
Ready Intro Intro APJ
(15)
SOP,2 Intro EMEA
PRS
Builds EMU1 2 (22)
2/11
Intro NA (11)
Delta Program, May 20
FW /
Solution
Release RDL
Verificatio
n
In-Country In-Country In-Country
Regulatory In-Country Submittals
Submittals Submittals Submittals

Supply Chain
SOP Ramp for sales

4
Releas
Firmware sBit Release Mar 8th
e Mar
15th
4
 What is Agate ??
Lower numbering model name from E778XXz/dn (Jade)
- E77422a : 4.3” CP, Platen
- E77422dv : 4.3” CP, RADF
- E77422dn/E77428dn : 8” CP, RADF
Mono/Col Product Product
Code Name or Speed Line Number Product Names CP ISA Region
Plate
Agate Color 22 G8 5CM76A HP Color LaserJet Managed MFP E77422a 4.3" n APJ
Agate Color 22 G8 5CM77A HP Color LaserJet Managed MFP E77422dv 4.3" RX APJ, EMEA
Generi HP Color LaserJet Managed MFP E77422-E77428dn APJ, AMS,
Agate Color c G8 5CM75A - Base Product 22-28ppm 8" RX EMEA
APJ, AMS,
Agate Color 22 G8 5CM78A HP Color LaserJet Managed MFP E77422dn 8" RX EMEA
APJ, AMS,
Agate Color 28 G8 5CM79A HP Color LaserJet Managed MFP E77428dn 8" RX EMEA
 PRODUCT & SUPPORT INFO
For 5-15 users printing up to 6,000 pages per month
Innovations
•New configurations
- Control panel: 8” Pulsar for dn bundle(HP),
4.3” for dv, a bundle (a only for APJ and dv for AP/EMEA
only, dn bundle will be used in EMEA for big deals only)
- Models with ADF or flatbed (APJ only)
- Managed solutions support
Highlights (could be limited with smaller CP and EMMC
·Customer: Affordable A3 MFP with SMB Memory)
focused workflow, security, manageability - Serviceability with Smart Device Services (SDS)
and flexible options - World Class Security
·Business: Fill portfolio gap and Improve
gemstone financials with low cost, more Features
profitable, entry level S2 A3 product.
•22/28 color product
•Future smart firmware
•Flatbed only option (APJ Only)
Note : Cabinet stand is being shown •Starter Toner Cartridge in box (AP 9 Countries only:
India/Indonesia/Malaysia/Thailand/Hong
Kong/Korea/Philippines/Singapore/Vietnam)
•Dual Cassette (2x520) (Optional)
•Cabinet stand (Optional)
•Inner finisher (Optional)
•Hard drive (Optional for HP Formatter & ECB)
 E77422a/dv/dn / E77428dn product definition
overview
Product Specifications
Features
• 22, 28 ppm (A4/Ltr), 1200dpi @ reduced
speed
• Scan: 45/20 ipm, 100 sheet ADF capacity
• AutoNav Jam recovery
• Auto-duplex: 100% duplex efficiency with
finishing device on ltr/A4
• Engine life: 600K pages
• Toner Cartridge : 25K (BK)/20K(CMY)
• Dev Unit: YMCK 300k pages (Same as Jade)
• Imaging units: YMCK 100k pages (Same as
Jade)
• Fuser : 250k pages (Same as Jade)
• ITB: 300k pages (Same as Jade)
• Toner Collection Unit : 33.7k (Same as Jade)
• “PHI” ID: High-quality Fit and Finish
• Standard Input: 1,140 (with 2x520 cassette
+ 100 MP)
• Max input cap.: 2,180 (with DCF)
• Optional input: Cabinet, 2x520 DCF
• Standard output: 500 face down tray
• Optional output: In-Cave with stapler, hole
punch
• Media sizes: A6 through Ledger/A3
• Media weight 60-220gsm
• Electronic tray level sensing
• HIP Gen 2/Walkup USB
Print Quality
• Among the leaders. Common rendering for
contractual
Formatter/Connectivity
• Obsidian II formatter: nanoTesla print ASIC
• Formatter Standard/Max Memory: 1.25 GB / optional
2GB DIMM for JA Link (JA Link supported only for dn
bundle)
• ECB Standard Memory: 3GB
• Formatter Standard/Max Storage: 16GB eMMC /
optional 500GB SED HDD
• ECB Storage: 16GB eMMC, Optional 500GB HDD
• USB 2.0: Walkup, HIP2; 2xHost rear; Device rear;
2x internal USB ports optional
• TPM installed in MSOK
• USB Rear Host Port retention feature
• Kensington lock on formatter door
• Knockout for 3rd party accessories
• Bolt in formatter cage
Environmental/Ecolabel Standards
• BA (UZ-171 and later)
• ES 3.0
• EPEAT Silver
• ErP Lot 4 (Default Duplex)
• RoHS Comply 2.07 (phthalate restriction)
• China MEPS Grade 2
• WEEE design for disassembly; marking
• China Labels: CEL, CECP, SEPA
• Mexico Energy Label
• Acoustics: In the Pack
Supply Chain
FFGI to Regional DCs. Late Point Differentiation to
reduce SKUs/inventory
 Color Key
Comparison (1/5) Black is all same
Red = unique for Agate
Model Gemstone1.0 Gemstone1.1
Unit E778xx (Jade) E774xx (Agate)

Image

1. Life: 1000K 1. Life: 600K

Engine 2. Rear Toner CRUM 2. Front Toner CRUM
3. Add Deve Fan (for H/H operation) 3. Add Deve Fan (for H/H operation)
1. Gemstone ID and Color 1. Gemstone IDand Color
COVERS 2. Add Formatter Cover 2. Add Formatter Cover
3. Add parts for HP 8" CP 3. Add parts for HP 8" CP or new parts for 4.3" CP

1. Add HP PCA/Formatter/HDD 1. Add HP PCA/Formatter

2. Add Harness (For Formatter) 2. Add Harness (For Formatter)
FRU's 3. Temp/HumSensor at Front side 3. Temp/HumSensor at Front side
4. Gemstone 1.0 E778xx(Jade) SMPS Shield/Cover 4. Same as Jade SMPS Shield/Cover
5. Reactor 5. No Reactor because of cost reduction
1. ECB (HDD) +HP FORMATTER (Optional HDD) 1. ECB (Optional HDD) +HP FORMATTER (Optional HDD)
PCA 2. J edi Platform 2. J edi Platform
3. A-CRUM2 3. A-CRUM2
1. HP 8" LCD 1. HP 8" LCD and 4.3" LCD
CP 2. Tilting 2. Tilting
 Color Key
Comparison (2/5) Black is all same
Red = unique for Agate
Model Gemstone1.0 Gemstone1.1
Unit E778xx (Jade) E774xx (Agate)

Image

1. M726xx Amber RADF (45ipm)

2. Plastic Sliding Hinge (the same as M726xx Amber)
1. DSDF (80 ipm/120 ipm),
ADF 3. Add Flatbed Model
2. Katoh Press Hinge
4. Hinge holder for M726xx Amber RADF
5. Improve ADF Guide Paper Path
1. MMT (CCD) Platen 1. MMT (CCD) Platen
Scanner 2. Getmstone IDand Color 2. Getmstone IDand Color
The same thing as Jade
1. Life : 100K
1. Life : 100K
DRUM 2. A-CRUM2
2. A-CRUM2
3. FUJI OPC/C-Blade
3. FUJ I OPC/C-Blade
The same thing as Jade
1. Life : 300K
1. Life : 300K
Deve 2. Carrier: SY-516
2. Carrier: SY-516
3. Change Mechanical Key
3. Change Mechanical Key
1. 29K(BK)/28K(YMC) 1. 25K(BK)/20K(YMC)
2. A-CRUM2 2. A-CRUM2
TONER
3. Rear CRUM I/F 3. Front CRUM I/F
4. Add Dial Type Handle for lock
 Color Key
Comparison (3/5) Black is all same
Red = unique for Agate
Model Gemstone1.0 Gemstone1.1
Unit E778xx (Jade) E774xx (Agate)

Image

TCU 1. Life : 33.7K 1. Life : 33.7K

1. Life : 300K 1. Life : 300K

ITB
2. Gemstone 1.0 E778xx(Jade) ITB 2. J ade ITB
1. LVPS Type 5H +Type 4 1. LVPS Type 5H
POWER 2. Add Reactor 2. Remove Reactor because of cost reduction
3. Gemstone 1.0 E778xx(Jade) FDB 3. Different FDB
HVPS 1. Gemstone 1.0 E778xx(J ade) 1. Same as J ade
1. Side Lock & Release Handle Structure
1. Side Lock & Release Handle Structure 2. Gemstone IDand Color
Cassette
2. Gemstone ID and Color 3. Remove Roller/Brkt
4. Remove lift damper
1. 1st Exit : Gemstone 1.0 E778xx(J ade) 1. Same as J ade
EXIT
2. 2nd Exit : Gemstone 1.0 E778xx(J ade) (Optional) 2. Same as Jade (Optional)
1. 3 Rollers (All Roller is same) 1. 3 Rollers (All Roller is same)
FEED 2. Gemstone 1.0 E778xx(J ade) Own Struture 2. Gemstone 1.0 E778xx(J ade) Own Struture

Duplex support 1. Size : W148-297XL182-432 1. Size : W148-297XL182-432

 Color Key
Comparison (4/5) Black is all same
Red = unique for Agate
Model Gemstone1.0 Gemstone1.1
Unit E778xx (Jade) E774xx (Agate)

Image

Paper weight
60-220gsm 60-220gsm
support
1. 1st Pickup: Gemstone 1.0 E778xx(J ade) Own Struture 1. 1st Pickup: Gemstone 1.0 E778xx(J ade) Own Struture
PICKUP
2. 2nd Pickup: Add a new guide for HCF 2. 2nd Pickup: Add a new guide for HCF

1. Add Resistor/Sheet. 1. Add Resistor/Sheet.

REGI
(for humidity resistance) (for humidity resistance)

1. Gemstone IDand Color

Right Door 1. Gemstone ID and Color 2. Add 2nd Duplex Fan in Right Door Unit because of
improvement for J amwith paper with high moisture content

1. Life : 250K 1. Life : 250K

FUSER 2. Drawer Connector Type 2. Drawer Connector Type

LSU 1. LSU automatic Shutter Driver (for White Band/Line) 1. No LSU automatic shutter
 Color Key
Comparison (5/5) Black is all same
Red = unique for Agate
Model Gemstone1.0 Gemstone1.1
Unit E778xx (Jade) E774xx (Agate)

Image

1. RAM: 1.25GB (Can add additional 2 GB)

HP FORMATTER 1. RAM: 3GB 2. Formatter Standard/Max Storage: 16GB eMMC/
Optional 500GB SEDHDD

HCF, Stand, DCF, Inner/3K/Booklet-Finisher, Cabinet, DCF, Inner-Finisher, J ob Separator, 2nd Exit
J ob Separator, 2nd Exit (Not supported:: 3K/Booklet Finisher/HCF)
Option
FAX, WLAN, Card Reader FAX, WLAN, Card Reader
 Summary
Model E778xx (Jade) E 774xx (Agate) Remark

Spec

Speed (ppm) 22/28/30 22/28 Not support 30ppmon Agate

Set Life 1000K 600K Less Life than J ade
Rec. AMPV 6K 6K
SW Platform/Solution J edi J edi
CPU HP Formatter HP Formatter (Obsidian II) Memory less than J ade because of cost reduction
Memory 4GB 3GB Memory less than J ade because of cost reduction
2
Controller CRUM A-CRUM 2 A-CRUM 2
ECB : 320GB ECB : 500GB (Optional)
HDD All HDD for Agate is Optional
Formatter : 320GB (Optional HDD for LX ADF Ver) Formatter : 500GB (Optional)
CP LCD 8” , Tilting 8” , 4.3" , Tilting Add 4.3 Inch Control Panel
EP/ Deve 300K 300K
LLC OPC 100K 100K
Toner(BK/CMY) 29K(BK)/28K(CMY) 25K(BK)/20K(CMY) Less capacity than J ade
Toner Key Rear, Mech. Key Front, Mech. Key Key moved to Front side in Agate
TCU 33.7K 33.7K
TR/ITB(Cleaner) 150K/300K(150K) 150K/300K(150K)
Fuser 250K 250K
ADF DSDF: 80ipm RADF: 45ipm Less speed than J ade
SCAN Hinge Metal hinge Plastic hinge Using Plastic material for Hinge in Agate
Platen MMT (CCDM) MMT (CCDM)
Power LVPS Type 4 +Type 5H: 300W Type 5H: 300W Not support Type 4 on Agate
Input Stand, DCF, HCF Cabinet, DCF Not support HCF on Agate
Finishing Innner/3K/ Booklet Finisher, J ob Separator, 2nd Exit Inner Finisher, J ob Separator, 2nd Exit Not support S/S, Booklet Finisher on Agate
Option
Wireless/NFCKit, FDI Kit, Fax Kit, Not support Additional LAN Kit, Dual Fax Kit on
Network Wireless/NFCKit, FDI Kit, Fax Kit,
Additional LAN Kit, Dual Fax Kit Agate
Training Links / Documentation Update
• HP LaserJet Managed MFP E72425-E72430 series and HP Color LaserJet Managed MFP E77422-E77428 series Service and
Support Training
(Course ID: TBD) coming next week, Look for a course announcement soon.

• This link will offer the web based training and accompanying recorded session (HW tear down and Maintenance  replacement training)

• FutureSmart 4 learning links

 HP Internal link: https://hpi.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070527
 Partner Link: https://hpi-external.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070527

• HP LaserJet Managed MFP E72425, E72430 - Service Manual - c06258255

• HP Color LaserJet Managed MFP E77422, E77428 - Service Manual - c06258254

• Service Cost Doc’s – Coming next week (need to wait for item #1 above for course ID)
 Agate Demo – Repair and Replace

New Items Not covered in previous Face to Face Training

• ADF
• ADF Pickup Assy and Friction  Pad
• Lid
• Duplex Fan
• Toner Cartridges
• Starter Toner Cartridges
• Tray 2 & 3 cassettes 
• Control Panel and surrounding  Covers
• Formatter 
• ECB (Engine Control Board)
• ECB HDD 
• FDB (Fuser Drive Board)  

15
 RADF - Reversing ADF
Service Part
Maintenance # Desc Yield
#
Reverse Automatic Document Feeder 3KR69A
ADF Pick Roller
JC97-04009A 100,000
Assy
_. Separate Paper-path for duplex-page scanning
ADF Separation
_. Only 1 image-sensor for both side of page-scanning on platen. 3KR68A JC97-04733A 50,000
Pad

Scan
positio
n
 RADF - Reversing ADF (Video) Output

ADF

RADF

DSDF

ADF : Auto Document Feeder

RADF : Reverse Auto Document Feeder
DSDF : Double sided Document Feeder
ADF whole unit - removal
1. Remove the document feeder 2. Disconnect the document feeder harness from the
connector cover scan joint board.
Remove one connector and one grounding wire.

3. Pull back and then lift up to release the document

feeder unit.
ADF Pickup assembly - removal
SVC Part Number is JC97-04009A Life: 100K

1. Open the document feeder cover 2. Remove the spring 3. Release the Holder-Shaft lock
(callout 1), and then remove the
document feeder pickup roller
assembly (callout 2)

①
Holder-
Shaft
 ADF Friction pad - removal
SVC Part Number is JC97-04733A Life: 50K

1. Open the document feeder cover 2. Remove the document feeder friction
pad
Lid – Removal Procedures
 SVC Part NumberRef Description Part Number Qty
Document lid cover
1 JC63-06047A 1
kit
2 Open handle JC64-01061A 1
3 Hinge JC97-04309C 2

1. Remove the document lid assembly from device.

a) Pull back and then lift up to release the document lid
assembly.
b) Remove the part what you want and replace it to new 1
one.

2 3

3
Duplex Fan
 E774xx (Agate) has 2 Duplex fans (Callout1) located in
right door

1
 E774xx (Agate) Starter cartridges

Supplies E77422a E77422dv E77422dn E77428dn

W9100M W9100M W9100M W9100M
C C C C
W9101M W9101M W9101M W9101M
C C C C
Standard Toner Cartridge – Black (25K) W9102M W9102M W9102M W9102M
Cyan (20K) C C C C
Yellow (20K) W9103M W9103M W9103M W9103M
Magenta (20K) C C C C
W9100M W9100M W9100M W9100M
S S S S
W9101M W9101M W9101M W9101M
Starter Toner Cartridge – Black (8K) S S S S
Cyan (7.5K) W9102M W9102M W9102M W9102M
Yellow (7.5K)
S S S S
Magenta (7.5K)
It’s just for 9 countries in AP where W9103M W9103M W9103M W9103M
India/Indonesia/Malaysia/ S S S S
Thailand/HongKong/Korea/Philippines/Singapor        
e/Vietnam)        
23
 Toner Cartridges
 E774xx model has New features and is different from Jade
: Rotatable lever, Sliding structure of modular jack and protecting rib.

Sliding position of Sliding position of

protection rib modular jack
Locked
Locked
status
Unlock (Horizont
Unlocked status al)
(Vertica
l)

Interlocks prevent the front

door from closing if the
cartridge is not in the locked
position.
Toner Cartridges - comparison
1) Locking type E778xx E774xx
(Jade) (Agate)

E774xx
2) CRUM location (Agate)
E778xx
(Jade)
Starter Toner Cartridges
Starter Toner Cartridge in box

Capacity E774xx
• Black : 8K (Agate)
• Cyan : 7.5K Color
• Yellow : 7.5K
• Magenta : 7.5K

9 Countries in AP region
• India
• Indonesia
• Malaysia
• Thailand
• Hong Kong
• Korea
• The Philippines
• Singapore
• Vietnam
Tray 2 & 3 cassettes - comparison
1) Roller/Bracket deleted
E778xx E774xx (Agate)
(Jade)

2) Damper deleted to support price point or

new copier
E778xxwhen tray opened
: It could be noisier E774xx (Agate)
(Jade)
Control Panel 4.3 inch –Removal Procedures
1. Remove the control panel bezel.

a) Open the ADF. Remove the wireless LAN cover and three screw caps. And then, remove four screws.
b) Place the control panel in the upright position.
c) Gently pry the control panel bezel from the center screw hole, and then pry from the center of the control panel
bezel to the edges to release.
Control Panel 4.3 inch –Removal Procedures
2. Remove the control panel assembly.

a) Remove one b) Push up the control panel assembly to release it from its
screw. holder.

c) Disconnect one connector and one cable(callout 1).

HP Formatter – comparison X3A92-60005
Agate
HP Formatter
1) Load SODIMM socket (Optional, 2GB) (callout 1)
Jade 2) RAM: 1.25GB
3) Support 4.3” CP

1
ECB (Engine Control Board) 3BE77-67001
 What is it changed from E778xx (Jade)
: ADF DCIS Connector Removed on E774xx (Agate) (Callout 1)
Memory (DDR) Capacity Jade 4GB -> Agate 3 GB (Callout 2)
1

2
HDD Install for ECB (Engine Control Board, Main board)
 In order to enable Scan to Job Storage function, optional 500GB HDD in ECB side
is required.
 Install guide (Accessory Kit PN: 5YP34A)
Install guide (Accessory Kit PN: 5YP34A)
Install guide (Accessory Kit PN: 5YP34A)
FDB (Fuser Drive Board) - comparison
 Reactor was removed on Agate – changes to FDB to remove connections for
reactor
E778xx (Jade) E774xx (Agate)
110V 220V 110V 220V

FDB Service Code FDB Service Code

110V : JC82-00805A 110V : JC44-00210E
220V : JC82-00806A 220V : JC44-00211E
HP Confidential
 Questions on E774xx
AGATE

36
E72425/E72430….
Onyx Service
Training Event

March 19, 2019

Jongwoo Kim, John Mast

 What is Onyx ??
Lower numbering model name from E725XXz/dn (Topaz)
- E72425a : 4.3” CP, Platen
- E72425dv : 4.3” CP, RADF
- E72425dn/E72430dn : 8” CP, RADF

Mono/Col Product Product

Code Name or Speed Line Number Product Names CP ISA Region
Plate
Onyx Mono 25 G8 5CM69A HP LaserJet Managed MFP E72425a 4.3" n APJ
Onyx Mono 25 G8 5CM70A HP LaserJet Managed MFP E72425dv 4.3" RX APJ, EMEA
Generi HP LaserJet Managed MFP E72425-E72430dn - APJ, AMS,
Onyx Mono c G8 5CM68A Base Product 25-30ppm 8" RX EMEA
APJ, AMS,
Onyx Mono 25 G8 5CM71A HP LaserJet Managed MFP E72425dn 8" RX EMEA
APJ, AMS,
Onyx Mono 30 G8 5CM72A HP LaserJet Managed MFP E72430dn 8" RX EMEA

38
 DO/IL Chin
MR/ VR/ a India APJ
Agate / Onyx Schedule Summary PRA SRA Intro IntroIntro

11/13 Apr 3 ~22 Jun 28 May 15

Jan ‘19 Feb ‘19 March ‘19 April ‘19 May ‘19 Jun ‘19 Jul ’19 Aug ‘19
Intro China Intro India
1st EMU1
Go-To-Market  at Weihai 1/29 Quote (22) (28)
Ready Intro Intro APJ
(15)
SOP,2 Intro EMEA
PRS
Builds EMU1 2 (22)
2/11
Intro NA (11)
Delta Program, May 20
FW /
Solution
Release RDL
Verificatio
n
In-Country In-Country In-Country
Regulatory In-Country Submittals
Submittals Submittals Submittals

Supply Chain
SOP Ramp for sales

39
Releas
Firmware sBit Release Mar 8th
e Mar
15th
39
 PRODUCT & SUPPORT INFO
For 5-15 users printing up to 6,000 pages per month
Innovations
•New configurations
- Control panel: 8” Pulsar for dn bundle(HP),
4.3” for dv, a bundle (a only for APJ and dv for AP/EMEA
only, dn bundle will be used in EMEA for big deals only)
- Models with ADF or flatbed (APJ only)
- Managed solutions support
Highlights (could be limited with smaller CP and EMMC
·Customer: Affordable A3 MFP with SMB Memory)
focused workflow, security, manageability - Serviceability with Smart Device Services (SDS)
and flexible options - World Class Security
·Business: Fill portfolio gap and Improve
gemstone financials with low cost, more Features
profitable, entry level S2 A3 product.
•25/30 mono product
•Future smart firmware
•Flatbed only option (APJ Only)
Note : Cabinet stand is being shown •Starter Toner Cartridge in box (AP 9 Countries only:
India/Indonesia/Malaysia/Thailand/Hong
Kong/Korea/Philippines/Singapore/Vietnam)
•Dual Cassette (2x520) (Optional)
•Cabinet stand (Optional)
•Inner finisher (Optional)
•Hard drive (Optional for HP Formatter & ECB)
 E72425a/dv/dn / E72430dn product definition
overview
Product Specifications
Features
• 25, 30 ppm (A4/Ltr), 1200dpi @ reduced
speed
• Scan: 45/20 ipm, 100 sheet ADF capacity
• AutoNav Jam recovery
• Auto-duplex: 100% duplex efficiency with
finishing device on ltr/A4
• Engine life: 600k pages
• Toner Cartridge: 33K
• Dev Unit: 400k pages (Same as Topaz)
• Imaging units: 200k pages (Same as Topaz)
• Fuser : 250k pages (Same as Topaz)
• Toner Collection Unit : 100k (Same as Topaz)
• “PHI” ID: High-quality Fit and Finish
• Standard Input: 1,140 (with 2x520 cassette
+ 100 MP)
• Max input cap.: 2,180 (with DCF)
• Optional input: Cabinet, 2x520 DCF
• Standard output: 500 face down tray
• Optional output: In-Cave with stapler, hole
punch
• Media sizes: A6 through Ledger/A3
• Media weight 60-220gsm
• Electronic tray level sensing
• HIP Gen 2/Walkup USB
Print Quality
• Among the leaders. Common rendering for
contractual
Control Panel
• 8” Pulsar for dn bundle(HP), 4.3” for dv, a
Formatter/Connectivity
• Obsidian II formatter: nanoTesla print ASIC
• Formatter Standard/Max Memory: 1.25 GB / optional
2GB DIMM for JA Link (JA Link supported only for dn
bundle)
• ECB Standard Memory: 3GB
• Formatter Standard/Max Storage: 16GB eMMC /
optional 500GB SED HDD
• ECB Storage: 16GB eMMC, Optional 500GB HDD
• USB 2.0: Walkup, HIP2; 2xHost rear; Device rear;
2x internal USB ports optional
• USB 3.0 Device: TBD
• TPM installed in MSOK
• USB Rear Host Port retention feature
• Kensington lock on formatter door
• Knockout for 3rd party accessories
• Bolt in formatter cage
Environmental/Ecolabel Standards
• BA (UZ-171 and later)
• ES 3.0
• EPEAT Silver
• ErP Lot 4 (Default Duplex)
• RoHS Comply 2.07 (phthalate restriction)
• China MEPS Grade 2
• WEEE design for disassembly; marking
• China Labels: CEL, CECP, SEPA
• Mexico Energy Label
• Acoustics: In the Pack
Supply Chain
FFGI to Regional DCs. Late Point Differentiation to
M726xx vs E725xx vs E724xx Comparison (1/4) Red = unique for
Onyx
Model M726xx E725xx E724xx
Unit Amber Topaz (Gemstone1.0) Onyx (Gemstone1.1)

Image

- Li f e: 600K - Li f e: 1, 000K - Li f e: 600K

Engi ne - Fr ont Toner CRUM - Rear Toner CRUM - Fr ont Toner CRUM
- E7 ( Gemst one1. 0) Base Engi ne Fr ame - E7 ( Gemst one1. 0) Base Engi ne Fr ame - E7 ( Gemst one1. 0) Base Engi ne Fr ame

- Gemst one I D - Gemst one I D

- Change Col or f or HP I D f r om MX3
COVER - For mat t er Cover - For mat t er Cover
- 7" Samsung 3- Gen. Fi xed OP
- Par t s f or 8" CP - Par t s f or 8" CP or new par t s f or 4. 3" CP

- Samsung MX3/ MX4 Common Shi el d- SMPS
FRU' s
- Temp/ Hum. Sensor at l ef t si de
- Gemst one PBA/ For mat t er / HDD - Gemst one PBA/ For mat t er
- Har ness f or For mat t er - Har ness f or For mat t er
- Temp/ Hum Sensor at Fr ont si de - Temp/ Hum Sensor at Fr ont si de
- Gemst one1. 0 SMPS Shi el d/ Cover - Gemst one1. 0 SMPS Shi el d/ Cover

- ECB ( Opt i onal HDD) + HP FORMATTER ( Opt i onal

- C4N ( Opt i onal HDD) - ECB ( HDD) +FORMATTER ( Opt i onal HDD)
HDD)
PCA - GVL Pl at f or m - J edi Pl at f or m
- J edi Pl at f or m
- A- CRUM2 - A- CRUM2
- A- CRUM2

Obsi di an I I For mat t er

- Obsi di an For mat t er - RAM: 1. 25GB ( Can add addi t i onal 2GB)
FORMATTER -
- RAM: 3GB - Load SODI MM socket
- Suppor t 4. 3” CP
M726xx vs E725xx vs E724xx Comparison (2/4) Red = unique for
Onyx
Model M726xx E725xx E724xx
Unit Amber Topaz (Gemstone1.0) Onyx (Gemstone1.1)

Image

- 7" Samsung 3- Gen LCD - HP 8" LCD - HP 4. 3" LCD & 8" LCD
CP
- Fi xed - Ti l t i ng - Ti l t i ng

- RADF ( 45i pm)

- RADF ( 45i pm)
- DSDF ( 80 i pm/ 120 i pm) - Pl ast i c Sl i di ng Hi nge ( t he same as Quar t z)
ADF - Pl ast i c Sl i di ng Hi nge ( t he same as
- Kat oh Pr ess Hi nge - Add Fl at bed Model
Quar t z)
- Gui de Paper Pat h f or RX ADF

- Gemst one1. 0 Common MMT ( CCD) Pl at en

Scanner - Gemst one1. 0 Common MMT ( CCD) Pl at en - Gemst one1. 0 Common MMT ( CCD) Pl at en
- Hi nge hol der ………… f or RX ADF

- Si de Handl e St r uct ur e - Si de Handl e St r uct ur e

Casset t e - Remove Rol l er / Br kt - Si de Handl e St r uct ur e - Remove Rol l er / Br kt
- Remove Tr ay l i f t damper - Remove Tr ay l i f t damper

1st EXI T - Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e
Dupl ex
- W148- 297xL182- 432, - W148- 297xL182- 432, - W148- 297xL182- 432,
support
Paper
wei ght - 60- 220gsm - 60- 220gsm - 60- 220gsm
support
- 3 Rol l er s ( al l r ol l er s ar e t he same. ) - 3 Rol l er s ( al l r ol l er s ar e t he same. ) - 3 Rol l er s ( al l r ol l er s ar e t he same. )
PI CKUP
- Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e
M726xx vs E725xx vs E724xx Comparison (3/4) Red = unique for
Onyx
Model M726xx E725xx E724xx
Unit Amber Topaz (Gemstone1.0) Onyx (Gemstone1.1)

Image

- Add Fan - 2 Dupl ex f ans - 2 Dupl ex Fans

Ri ght Door
( f or dew condensat i on) ( f or dew condensat i on) ( f or dew condensat i on)

FUSER - Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e

DRI VE - Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e - Gemst one1. 0 Common st r uct ur e

LSU - 1 LD Beam - 2 LD Beam ( t o cover 35ppm) - 1 LD Beam

- Li f e: 200K - Li f e: 200K - Li f e: 200K

DRUM
- A- CRUM2 - A- CRUM2 - A- CRUM2

- Mono 33K - Mono 33K

- Mono 48K
- A- CRUM2 - A- CRUM2
TONER - A- CRUM2
- Fr ont CRUM I / F - Fr ont CRUM I / F
- Rear CRUM I / F
- Toner Bot t l e Di al Handl e Type - Toner car t r i dge - has Di al Handl e Type
M726xx vs E725xx vs E724xx Comparison (4/4) Red = unique for
Onyx
Model M726xx E725xx E724xx
Unit Amber Topaz (Gemstone1.0) Onyx (Gemstone1.1)

Image

- Li f e: 400K - Li f e: 400K - Li f e: 400K

DEVE
- Car r i er : SY- 248 - Car r i er : SY- 248 - Car r i er : SY- 248

TCU - Li f e: 100K - Li f e: 100K - Li f e: 100K

- SMPS Type 5H + Type4 - LVPS Type 5H

- SMPS: Type 4
POWER - Add React or - Remove React or
- FDB: Same as Samsung MX3 ser i es
- FDB cover i ng React or - Di ff er ent FDB

- Gemst one1. 0 HVPS - Gemst one1. 0 HVPS

HVPS - Amber HVPS
( f or humi di t y r esi st ance) ( f or humi di t y r esi st ance)
- Cabi net , DCF, I nner - Fi ni sher , J ob
- HCF, St and, DCF, I nner / 3K/ Bookl et -
- St and, DCF, I nner - Fi ni sher , J ob Separ at or , 2nd Exi t
Fi ni sher , J ob Separ at or , 2nd Exi t ,
Separ at or , 2nd Exi t ( Not suppor t ed HCF, St apl er / St acker / Bookl et
Opt i on Spacer ( Mono onl y)
Fi ni sher )
- Si ngl e FAX, NFC/ Wi Fi , Car d Reader , HDD - FAX, WLAN, Car d Reader - FAX, WLAN, Car d Reader
  Summary

Spec

Speed (ppm) 25/30 25/30/35 25/30

Set Life 600K 1,000K 600K
Rec. AMPV 5K 6K 6K
SW Platform/Solution GVL J edi J edi
CPU - HP Formatter HP Formatter (Obsiden II)
Memory 1.5GB 4GB 3GB
Controller CRUM A-CRUM 2 A-CRUM 2 A-CRUM 2
ECB : 320GB ECB : 500GB (Optional)
HDD Optional
Formatter: 320GB (Optional HDD for LX ADF Ver.) Formatter: 500GB (Optional)
CP LCD 7” 3-Gen 8” , TSP, Tilting 8” , 4.3" , TSP, Tilting
EP/ Deve 400K 400K 400K
LLC OPC 200K 200K 200K
Toner(BK) 33K 48K 33K
Toner Key Front (Dial) Rear Front (Dial)
WTB 100K 100K 100K
T2 150K 150K 150K
Fuser 250K 250K 250K
ADF RADF: 45ipm DSDF: 80ipm RADF: 45ipm
SCAN Hinge Sliding AL Katoh Press Sliding AL
Platen MMT (CCDM) MMT (CCDM) MMT (CCDM)
Power LVPS Type 4: 205W Type 4 +Type 5H: 300W Type 5H: 300W
Cabinet, DCF
Input Stand, DCF Stand, DCF, HCF
Not supported: HCF
Innner Finisher, J ob Separator, 2nd Exit
Option Finishing Innner Finisher, J ob Separator, 2nd Exit Innner/3K/ Booklet Finisher, J ob Separator, 2nd Exit
Not supported: 3K/Booklet Finisher
Wireless/NFCKit, FDI Kit, Fax Kit, Wireless/NFCKit, FDI Kit, Fax Kit,
Network Single Fax Kit
Additional LAN Kit, Dual Fax Kit Not supported: Additional LAN Kit, Dual Fax Kit
Training Links / Documentation Update
• HP LaserJet Managed MFP E72425-E72430 series and HP Color LaserJet Managed MFP E77422-E77428 series Service and
Support Training
(Course ID: TBD) coming next week, Look for a course announcement soon.

• This link will offer the web based training and accompanying recorded session (HW tear down and Maintenance  replacement training)

• FutureSmart 4 learning links

 HP Internal link: https://hpi.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070527
 Partner Link: https://hpi-external.sabacloud.com/Saba/Web_spf/HPI/common/ledetail/01070527

• HP LaserJet Managed MFP E72425, E72430 - Service Manual - c06258255

• HP Color LaserJet Managed MFP E77422, E77428 - Service Manual - c06258254

• Service Cost Doc’s – Coming next week (need to wait for item #1 above for course ID)
 Onyx Demo – Repair and Replace

New Items Not covered in previous Face to Face Training

• ADF 
• ADF Pickup Assy and Friction  Pad
• Lid 
• Toner Cartridges   
• Starter Toner Cartridges  
• Tray 2 & 3 cassettes 
• Control Panel and surrounding  Covers
• Formatter 
• ECB (Engine Control Board)
• ECB HDD 
• FDB (Fuser Drive Board)

48
 RADF - Reversing ADF
Service Part
Maintenance # Desc Yield
#
Reverse Automatic Document Feeder 3KR69A
ADF Pick Roller
JC97-04009A 100,000
Assy
_. Separate Paper-path for duplex-page scanning
ADF Separation
_. Only 1 image-sensor for both side of page-scanning on platen. 3KR68A JC97-04733A 50,000
Pad

Scan
positio
n
 RADF - Reversing ADF (Video) Output

ADF

RADF

DSDF

ADF : Auto Document Feeder

RADF : Reverse Auto Document Feeder
DSDF : Double sided Document Feeder
ADF whole unit - removal
1. Remove the document feeder 2. Disconnect the document feeder harness from the
connector cover scan joint board.
Remove one connector and one grounding wire.

3. Pull back and then lift up to release the document

feeder unit.
ADF Pickup assembly - removal
SVC Part Number is JC97-04009A Life: 100K

1. Open the document feeder cover 2. Remove the spring 3. Release the Holder-Shaft lock
(callout 1), and then remove the
document feeder pickup roller
assembly (callout 2)

①
Holder-
Shaft
 ADF Friction pad - removal
SVC Part Number is JC97-04733A Life: 50K

1. Open the document feeder cover 2. Remove the document feeder friction
pad
Lid – Removal Procedures
 SVC Part NumberRef Description Part Number Qty
Document lid cover
1 JC63-06047A 1
kit
2 Open handle JC64-01061A 1
3 Hinge JC97-04309C 2

1. Remove the document lid assembly from device.

a) Pull back and then lift up to release the document lid
assembly.
b) Remove the part what you want and replace it to new 1
one.

2 3

3
 E724xx (Onyx) Starter cartridges

Supplies E72425a E72425dv E72425dn E72430dn

W9025MC W9025MC W9025MC W9025MC
Standard Toner Cartridge (33K)
W9025MS W9025MS W9025MS W9025MS
Starter Toner Cartridge (3.3K)        
       
It’s just for 9 countries in AP where
India/Indonesia/Malaysia/
Thailand/HongKong/Korea/Philippines/Singapor
e/Vietnam)

55
 Toner Cartridges
 E724xx model has New features and is different from Topaz
: Rotatable lever (callout1), Sliding structure of modular jack (callout 2) and
protecting rib (callout3).
1
Unlocked Status Locked Status
(Vertical) (Horizontal)

2 Interlocks prevent the

front door from closing
Sliding position of 3 if the cartridge is not
modular jack in the locked position.
Starter Toner Cartridges
Starter Toner Cartridge in box

Capacity
E724xx
• Black : 3.3K (Onyx)
Mono

9 Countries in AP region
• India
• Indonesia
• Malaysia
• Thailand
• Hong Kong
• Korea
• The Philippines
• Singapore
• Vietnam
Tray 2 & 3 cassettes - comparison
1) Roller/Bracket deleted
E725xx E724xx (Onyx)
(Topaz)

2) Damper deleted due to cost reduction

: It could be noisier when tray opened
E725xx E724xx (Onyx)
(Topaz)
Control Panel 4.3 inch –Removal Procedures
1. Remove the control panel bezel.

a) Open the ADF. Remove the wireless LAN cover and three screw caps. And then, remove four screws.
b) Place the control panel in the upright position.
c) Gently pry the control panel bezel from the center screw hole, and then pry from the center of the control panel
bezel to the edges to release.
Control Panel 4.3 inch –Removal Procedures
2. Remove the control panel assembly.

a) Remove one b) Push up the control panel assembly to release it from its
screw. holder.

c) Disconnect one connector and one cable(callout 1).

HP Formatter – comparison X3A92-60005
Agate
HP Formatter
1) Load SODIMM socket (Optional, 2GB) (callout 1)
Jade 2) RAM: 1.25GB
3) Support 4.3” CP

1
ECB (Engine Control Board) 3BE77-67004
 What is it changed from E778xx (Jade)
: ADF DCIS Connector Removed on E774xx (Agate) (Callout 1)
Memory (DDR) Capacity Jade 4GB -> Agate 3 GB (Callout 2)
1

2
HDD Install for ECB (Engine Control Board, Main board)
 In order to enable Scan to folder function, optional 500GB HDD in ECB side is
required.
 Install guide (Accessory Kit PN: 5YP34A)
Install guide (Accessory Kit PN: 5YP34A)
Install guide (Accessory Kit PN: 5YP34A)
FDB (Fuser Drive Board) - comparison
 Reactor was removed on Agate – changes to FDB to remove connections for
reactor
E725xx (Topaz) E724xx (Onyx)
110V 220V 110V 220V

FDB Service Code FDB Service Code

110V : JC82-00805A 110V : JC44-00210E
220V : JC82-00806A 220V : JC44-00211E
HP Confidential
 Questions on E724xx
Onyx

67
 Summary for the E774xx and E724xx

Thank you for attending today

We will post this training in a week or so, so that others can have access to it.

What we covered today

• New RX ADF ( was introduced on the M726xx first)
• RX ADF Pickup Roller Assy and Friction Pad
• Flat Bed lid option (no ADF) (AP only)
• Add Duplex fan for E774xx
• Starter cartridges – 9 AP countries
• Toner Cartridges ( front CRUM)
• Tray 2 & 3 cassettes changes
• New 4.3 “ Control Panel and changes to the surrounding Covers
• HP Formatter changes
• ECB (Engine Control Board) changes
• ECB HDD (additional part number)
• FDB (Fuser Drive Board) changes
Appendix
 Wise links to all documentation – E724xx (Onyx)
c06231922 HP LaserJet Managed MFP E72425, E72430 - Warranty and Legal Guide HP Confidential English (U.S.)
c06231924 HP LaserJet Managed MFP E72425, E72430 -‫لاــضمان وـاـلدلـيل لاــقانونـي‬ HP Confidential Arabic

c06231928 HP LaserJet Managed MFP E72425, E72430 - Garantia i guia legal HP Confidential Catalan
c06231930 HP LaserJet Managed MFP E72425, E72430 - Průvodce zárukou a právními podmínkami HP Confidential Czech

c06231933 HP LaserJet Managed MFP E72425, E72430 - Garantivejledning og juridisk vejledning HP Confidential Danish

c06231935 HP LaserJet Managed MFP E72425, E72430 - Handbuch zu Garantie und rechtlichen Hinweisen HP Confidential German
c06231936 HP LaserJet Managed MFP E72425, E72430 - Εγγύηση και νομική σημείωση HP Confidential Greek
c06231937 HP LaserJet Managed MFP E72425, E72430 - Garantía y guía legal HP Confidential Spanish/Castilian

c06231938 HP LaserJet Managed MFP E72425, E72430 - Takuu- ja lakiopas HP Confidential Finnish
c06231940 HP LaserJet Managed MFP E72425, E72430 - Guide de garantie et de réglementation HP Confidential French
c06231941 HP LaserJet Managed MFP E72425, E72430 - ‫מדריך בנושא אחריות וסוגיות משפטיות‬ HP Confidential Hebrew
c06231942 HP LaserJet Managed MFP E72425, E72430 - Priručnik za jamstvo i pravna pitanja HP Confidential Croatian
c06231944 HP LaserJet Managed MFP E72425, E72430 - Garancia és Jogi tudnivalók HP Confidential Hungarian

c06231947 HP LaserJet Managed MFP E72425, E72430 - Pedoman Garansi dan Hukum HP Confidential Indonesian

c06231948 HP LaserJet Managed MFP E72425, E72430 - Garanzia e informazioni di carattere legale HP Confidential Italian
c06231949 HP LaserJet Managed MFP E72425, E72430 - 保証および法律に関するガイド HP Confidential Japanese
c06231954 HP LaserJet Managed MFP E72425, E72430 - Кепілдік және заңдық мәселелер нұсқаулығы HP Confidential Kazakh
c06231955 HP LaserJet Managed MFP E72425, E72430 - 보증 및 법적 정보 HP Confidential Korean
c06231959 HP LaserJet Managed MFP E72425, E72430 - Gids met informatie over garantie en juridische informatie HP Confidential Dutch
c06231962 HP LaserJet Managed MFP E72425, E72430 - Veiledning for garanti og juridisk informasjon HP Confidential Norwegian
c06231964 HP LaserJet Managed MFP E72425, E72430 - Poradnik dot. gwarancji oraz przepisów HP Confidential Polish
c06231967 HP LaserJet Managed MFP E72425, E72430 - Guia Jurídico e de Garantia HP Confidential Portuguese (Brazil)
c06231969 HP LaserJet Managed MFP E72425, E72430 - Garanţie şi ghid juridic HP Confidential Romanian

c06232086 HP LaserJet Managed MFP E72425, E72430 - Справочное руководство по гарантии и нормативным положениям HP Confidential Russian
c06232088 HP LaserJet Managed MFP E72425, E72430 - Záruka a právny sprievodca HP Confidential Slovak
c06232090 HP LaserJet Managed MFP E72425, E72430 - Priročnik z informacijami o garanciji in pravnimi obvestili HP Confidential Slovenian
c06232091 HP LaserJet Managed MFP E72425, E72430 - Garanti och juridisk guide HP Confidential Swedish
c06232111 HP LaserJet Managed MFP E72425, E72430 - คูม
่ ือการรั บประกั นและกฎหมาย HP Confidential Thai
c06232113 HP LaserJet Managed MFP E72425, E72430 - Garanti ve Yasal Kılavuz HP Confidential Turkish
c06232123 HP LaserJet Managed MFP E72425, E72430 - Посібник із гарантії та юридичних питань HP Confidential Ukrainian
c06232134 HP LaserJet Managed MFP E72425, E72430 - 保修和法务指南 HP Confidential Chinese (Simplified)

70
 WISE link to documentation (continued) (E724xx (Onyx)
c06232135 HP LaserJet Managed MFP E72425, E72430 - 保固與法律指南 HP Confidential Chinese (Traditional)
c06241966 HP LaserJet Managed MFP E72425, E72430 - User Guide HP Confidential English (U.S.)
c06241986 HP LaserJet Managed MFP E72425, E72430 - ‫دـلـيل لاــمستخدم‬ HP Confidential Arabic
c06241987 HP LaserJet Managed MFP E72425, E72430 - Guia de l'usuari HP Confidential Catalan
c06241988 HP LaserJet Managed MFP E72425, E72430 - Uživatelská příručka HP Confidential Czech
c06241997 HP LaserJet Managed MFP E72425, E72430 - Brugervejledning HP Confidential Danish
c06242016 HP LaserJet Managed MFP E72425, E72430 - Benutzerhandbuch HP Confidential German
c06242018 HP LaserJet Managed MFP E72425, E72430 - Οδηγός Χρήσης HP Confidential Greek
c06242030 HP LaserJet Managed MFP E72425, E72430 - Guía del usuario HP Confidential Spanish/Castilian
c06242043 HP LaserJet Managed MFP E72425, E72430 - Käyttöopas HP Confidential Finnish
c06242116 HP LaserJet Managed MFP E72425, E72430 - User Guide HP Confidential English (U.S.)
c06242150 HP LaserJet Managed MFP E72425, E72430 - Guide de l'utilisateur HP Confidential French
c06242163 HP LaserJet Managed MFP E72425, E72430 - ‫מדריך למשתמש‬ HP Confidential Hebrew
c06242176 HP LaserJet Managed MFP E72425, E72430 - Korisnički priručnik HP Confidential Croatian
c06242199 HP LaserJet Managed MFP E72425, E72430 - Felhasználói kézikönyv HP Confidential Hungarian
c06242296 HP LaserJet Managed MFP E72425, E72430 - Panduan Pengguna HP Confidential Indonesian
c06242297 HP LaserJet Managed MFP E72425, E72430 - Guida dell'utente HP Confidential Italian
c06242298 HP LaserJet Managed MFP E72425, E72430 - ユーザーズ ガイド HP Confidential Japanese
c06242300 HP LaserJet Managed MFP E72425, E72430 - Пайдаланушы нұсқаулығы HP Confidential Kazakh
c06242301 HP LaserJet Managed MFP E72425, E72430 - 사용 설명서 HP Confidential Korean
c06242302 HP LaserJet Managed MFP E72425, E72430 - Gebruikershandleiding HP Confidential Dutch
c06242304 HP LaserJet Managed MFP E72425, E72430 - Brukerhåndbok HP Confidential Norwegian
c06242305 HP LaserJet Managed MFP E72425, E72430 - Podręcznik użytkownika HP Confidential Polish
c06242308 HP LaserJet Managed MFP E72425, E72430 - Guia do usuário HP Confidential Portuguese (Brazil)
c06242310 HP LaserJet Managed MFP E72425, E72430 - Ghidul utilizatorului HP Confidential Romanian
c06242311 HP LaserJet Managed MFP E72425, E72430 - Руководство пользователя HP Confidential Russian
c06242312 HP LaserJet Managed MFP E72425, E72430 - Používateľská príručka HP Confidential Slovak
c06242315 HP LaserJet Managed MFP E72425, E72430 - Uporabniški priročnik HP Confidential Slovenian
c06242316 HP LaserJet Managed MFP E72425, E72430 - Användarhandbok HP Confidential Swedish
c06242317 HP LaserJet Managed MFP E72425, E72430 - คูม
่ ือผูใ้ ช้ HP Confidential Thai
c06242319 HP LaserJet Managed MFP E72425, E72430 - Kullanım Kılavuzu HP Confidential Turkish
c06242320 HP LaserJet Managed MFP E72425, E72430 - Посібник користувача HP Confidential Ukrainian
c06242330 HP LaserJet Managed MFP E72425, E72430 - 用户指南 HP Confidential Chinese (Simplified)
c06242342 HP LaserJet Managed MFP E72425, E72430 - 使用者指南 HP Confidential Chinese (Traditional)
c06258255 HP LaserJet Managed MFP E72425, E72430 - Service Manual For HP and Channel Partner Internal Use English (U.S.)
c06263308 HP LaserJet Managed MFP E77422, E77428 and Color E72425, E72430 - ECB HDD HP Confidential English (U.S.)

71
 WISE link to documentation E774xx (Agate)
c0623173
3 HP Color LaserJet Managed MFP E77422, E77428 - Warranty and Legal Guide HP Confidential English (U.S.)

c0623173
5 HP Color LaserJet Managed MFP E77422, E77428 -‫لاــضمان وـالـدلـيل لاــقانونـي‬ HP Confidential Arabic

c0623173
7 HP Color LaserJet Managed MFP E77422, E77428 - Garantia i guia legal HP Confidential Catalan

c0623173
9 HP Color LaserJet Managed MFP E77422, E77428 - Průvodce zárukou a právními podmínkami HP Confidential Czech

c0623174
0 HP Color LaserJet Managed MFP E77422, E77428 - Garantivejledning og juridisk vejledning HP Confidential Danish

c0623174 HP Color LaserJet Managed MFP E77422, E77428 - Handbuch zu Garantie und rechtlichen
9 Hinweisen HP Confidential German

c0623175
1 HP Color LaserJet Managed MFP E77422, E77428 - Εγγύηση και νομική σημείωση HP Confidential Greek

c0623175
3 HP Color LaserJet Managed MFP E77422, E77428 - Garantía y guía legal HP Confidential Spanish/Castilian

c0623175
4 HP Color LaserJet Managed MFP E77422, E77428 - Takuu- ja lakiopas HP Confidential Finnish

c0623175
5 HP Color LaserJet Managed MFP E77422, E77428 - Guide de garantie et de réglementation HP Confidential French

c0623175
6 HP Color LaserJet Managed MFP E77422, E77428 - ‫מדריך בנושא אחריות וסוגיות משפטיות‬ HP Confidential Hebrew

c0623175
9 HP Color LaserJet Managed MFP E77422, E77428 - Priručnik za jamstvo i pravna pitanja HP Confidential Croatian

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0 HP Color LaserJet Managed MFP E77422, E77428 - Garancia és Jogi tudnivalók HP Confidential Hungarian

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2 HP Color LaserJet Managed MFP E77422, E77428 - Pedoman Garansi dan Hukum HP Confidential Indonesian

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4 HP Color LaserJet Managed MFP E77422, E77428 - Garanzia e informazioni di carattere legale HP Confidential Italian

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5 HP Color LaserJet Managed MFP E77422, E77428 - 保証および法律に関するガイド HP Confidential Japanese

c0623176 HP Color LaserJet Managed MFP E77422, E77428 - Кепілдік және заңдық мәселелер
9 нұсқаулығы HP Confidential Kazakh

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2 HP Color LaserJet Managed MFP E77422, E77428 - 보증 및 법적 정보 HP Confidential Korean

c0623177 HP Color LaserJet Managed MFP E77422, E77428 - Gids met informatie over garantie en
6 juridische informatie HP Confidential Dutch

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7 HP Color LaserJet Managed MFP E77422, E77428 - Veiledning for garanti og juridisk informasjon HP Confidential Norwegian

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0 HP Color LaserJet Managed MFP E77422, E77428 - Poradnik dot. gwarancji oraz przepisów HP Confidential Polish

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1 HP Color LaserJet Managed MFP E77422, E77428 - Guia Jurídico e de Garantia HP Confidential Portuguese (Brazil)

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2 HP Color LaserJet Managed MFP E77422, E77428 - Garanţie şi ghid juridic HP Confidential Romanian
 WISE link to documentation (continued) (E774xx (Agate)
c06240304 HP Color LaserJet Managed MFP E77422, E77428 - User Guide HP Confidential English (U.S.)

c06240305 HP Color LaserJet Managed MFP E77422, E77428 - ‫دـلـيل لاــمستخدم‬ HP Confidential Arabic

c06240306 HP Color LaserJet Managed MFP E77422, E77428 - Guia de l'usuari HP Confidential Catalan

c06240308 HP Color LaserJet Managed MFP E77422, E77428 - Uživatelská příručka HP Confidential Czech

c06240319 HP Color LaserJet Managed MFP E77422, E77428 - Brugervejledning HP Confidential Danish

c06240340 HP Color LaserJet Managed MFP E77422, E77428 - Benutzerhandbuch HP Confidential German

c06240348 HP Color LaserJet Managed MFP E77422, E77428 - Οδηγός Χρήσης HP Confidential Greek

c06240364 HP Color LaserJet Managed MFP E77422, E77428 - Guía del usuario HP Confidential Spanish/Castilian

c06240373 HP Color LaserJet Managed MFP E77422, E77428 - Käyttöopas HP Confidential Finnish

c06241662 HP Color LaserJet Managed MFP E77422, E77428 - Guide de l'utilisateur HP Confidential French

c06241664 HP Color LaserJet Managed MFP E77422, E77428 - ‫מדריך למשתמש‬ HP Confidential Hebrew

c06241666 HP Color LaserJet Managed MFP E77422, E77428 - Korisnički priručnik HP Confidential Croatian

c06241668 HP Color LaserJet Managed MFP E77422, E77428 - Felhasználói kézikönyv HP Confidential Hungarian

c06241671 HP Color LaserJet Managed MFP E77422, E77428 - Panduan Pengguna HP Confidential Indonesian

c06241676 HP Color LaserJet Managed MFP E77422, E77428 - Guida dell'utente HP Confidential Italian

c06241705 HP Color LaserJet Managed MFP E77422, E77428 - ユーザーズ ガイド HP Confidential Japanese

c06241746 HP Color LaserJet Managed MFP E77422, E77428 - Пайдаланушы нұсқаулығы HP Confidential Kazakh

c06241786 HP Color LaserJet Managed MFP E77422, E77428 - 사용 설명서 HP Confidential Korean

c06241794 HP Color LaserJet Managed MFP E77422, E77428 - Gebruikershandleiding HP Confidential Dutch

c06241798 HP Color LaserJet Managed MFP E77422, E77428 - Brukerhåndbok HP Confidential Norwegian

c06241799 HP Color LaserJet Managed MFP E77422, E77428 - Podręcznik użytkownika HP Confidential Polish

c06241801 HP Color LaserJet Managed MFP E77422, E77428 - Guia do usuário HP Confidential Portuguese (Brazil)

c06241802 HP Color LaserJet Managed MFP E77422, E77428 - Ghidul utilizatorului HP Confidential Romanian

c06241803 HP Color LaserJet Managed MFP E77422, E77428 - Руководство пользователя HP Confidential Russian

c06241804 HP Color LaserJet Managed MFP E77422, E77428 - Používateľská príručka HP Confidential Slovak

c06241805 HP Color LaserJet Managed MFP E77422, E77428 - Uporabniški priročnik HP Confidential Slovenian

c06241806 HP Color LaserJet Managed MFP E77422, E77428 - Användarhandbok HP Confidential Swedish

c06241807 HP Color LaserJet Managed MFP E77422, E77428 - คูม

่ ือผู้ใช้ HP Confidential Thai

c06241809 HP Color LaserJet Managed MFP E77422, E77428 - Kullanım Kılavuzu HP Confidential Turkish

c06241810 HP Color LaserJet Managed MFP E77422, E77428 - Посібник користувача HP Confidential Ukrainian

c06241811 HP Color LaserJet Managed MFP E77422, E77428 - 用户指南 HP Confidential Chinese (Simplified)

c06241821 HP Color LaserJet Managed MFP E77422, E77428 - 使用者指南 HP Confidential Chinese (Traditional)

c06258254 HP Color LaserJet Managed MFP E77422, E77428 - Service Manual For HP and Channel Partner Internal Use English (U.S.)

c06263308 HP LaserJet Managed MFP E77422, E77428 and Color E72425, E72430 - ECB HDD HP Confidential English (U.S.)

73
 Demo Agate - Product Walk around (what’s new/same and different
from Jade)
• Control Panel
 4.3 inch added
 4.3 inch CP cover has one screw under HIP
• Toner Cartridge
 Starter toner cartridges for 9 APJ countries India/Indonesia/Malaysia/Thailand/HongKong/Korea/Philippines/Singapore/Vietnam)
 Cartridges have a new rotating handle which deploys the CRUM connector and the protecting rib
• PCA’s – modified, new
• FRU’s
 ECB – Main Board is now called Engine Control Board
 New Flat bed model available – no ADF
 Only one Type 5H LVPS which is one part of E778xx (Jade)
 LSU – Laser scanner unit has no motor-driven shutter; driving system because of cost reduction
 Tray 2 & 3 cassettes are different, tray paper lift damper returns to home by dropping down suddenly, is not dampened
 FDB has been changed from Jade remove connections to reactor
 In order to enable Scan to folder function, optional 500GB HDD (5YP34A) is required to be added to ECB
• RX- RADF added
• Maintenance parts
 ADF rollers
• Agate has 2 Duplex fans located in right door
• HDD’s new one for ECB, same one for HP Formatter
• Be hands on !! and Practice!! / tear down your models!!

74
 Demo Onyx - Product Walk around (what’s new/same and different
from Topaz)
• Control Panel
 4.3 inch added
 4.3 inch CP cover has screw under HIP
• Toner Cartridge
 Starter toner cartridges for 9 APJ countries
India/Indonesia/Malaysia/Thailand/HongKong/Korea/Philippines/Singapore/Vietnam)
• RX- ADF added
• PCA’s – modified, new
• FRU’s
 ECB, Flat bed model, LVPS new 5H
 LSU – Laser scanner unit does not have a shutter, 2LD beam -> 1LD beam
 Tray 2 & 3 cassettes are different, tray paper lift damper returns to home by dropping down suddenly, is not dampened
 FDB has been changed from Topaz
• Maintenance parts
 ADF rollers
• Onyx has 2 duplex fans located in right door
• HDD’s new one for ECB
• Be hands on !! and Practice!! / tear down your models!!

75
Design
ISA
HPPK “RADF”
Control Panel
– 4.3 inch or 8 inch

ID
Same ID as current
Gemstones. Will share Formatter
plastic skin parts with - Cost reduced from Topaz/Jade
Topaz/Jade.
- Can be used for Topaz/Jade
Value Engineering effort
Toner - Mass Memory is eMMC. No
Cartridge need for an HDD
Mechanical key (Dial
Type) different from
Topaz/Jade Tray1 Paper Size
Sensing
Drum & - No paper width sensing from
Developer tray

Use Topaz/Jade common

part
Control Panel
4.3 inch control
panel
8 Inch Control
panel
Both Control panels will run on Future Smart
Firmware
Formatter - Removal Procedures
1. Remove the formatter covers.
- Unscrew two captive thumbscrews on the
formatter cover.
Slide the formatter cover to the left,
and then to the right to remove.
2. Remove the HDD if it is installed. (HDD is optional accessory)
3. Remove the formatter PCA.
- Disconnect all connectors and eight screws, and then remove
the formatter PCA.
Control Panel 8 inch –Removal Procedures
1. Remove the control panel bezel.

a) Open the ADF. And then, remove three screws.

b) Place the control panel in the upright position.
c) Gently pry the control panel bezel from the center screw hole, and then pry from the center of the control panel
bezel to the edges to release.
Control Panel 8 inch –Removal Procedures
2. Remove the control panel assembly.

a) Place the control panel in the upright position.

b) Disconnect one USB interconnect cable, one connector, and one HDMI connector (callout 1), and then remove two
screws on the control panel frame.

c) Lift the control panel up from the front to release the tabs at the rear, and then remove the control panel.