Q

Awareness program
and
Presented BY :
Mr Rohit Soni
AM-QMS
IMS Training : 03/IMS
IMS Documentation
KEY POINTS OF THE PRESENTATION
 History of ISO 9000 .
 Why ISO 9001 .
 Brief of revision ISO 9001:2015 .
 Working model of ISO 9001:2015 .
 How ISO /TS 16949 came to existence .
 TS 16949, ISO 14001 and OHSAS 18001 clause matrix
 Department Documentation .
ISO 9001 History
It all started when the US Military were getting sub-par products from their
suppliers. Then it caught on.
YEAR STANDARDS TITLE
1959 MIL-Q-9858 QUALITY PROGRAM REQUIREMENTS
1969 AQAP NATO ALLIED QUALITY ASSURANCE PUBLICATIONS
1974 BS 5179 GUIDELINES FOR QUALITY ASSURANCE
1979 BS 5750 SPECIFICATION FOR DESIGN DEVELOPMENT, PRODUCTION,
INSTALLATION AND SERVICING
1987 ISO 9001:1987  Model for quality assurance in design, development,
production, installation, and servicing 
ISO 9002:1987  Model for quality assurance in production, installation, and
servicing
ISO 9003:1987 Model for quality assurance in final inspection and test
1994 ISO 9001:1994 QUALITY SYSTEMS – MODEL FOR QUALITY ASSURANCE
2000 ISO 9001:2000 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS
2008 ISO 9001:2008 CONTINUAL IMPROVEMENT THROUGH CAPA
2015 ISO 9001:2015 RISK MANAGEMENT, LEADERSHIP AND KNOWLEDGE
Why ISO 9001 everywhere …
ISO 9000 series :
1 2
ISO 9000
Quality management
systems— Fundamental 8
QMS principle and
vocabulary
Essential background for
the proper understanding and
implementation of ISO 9001
1: Customer Focus
2: Leadership
3: Involvement of people
4: Process Approach
5: System approach
6: Continual improvement
7: Factual approach to
decision making
8: Mutually beneficial
supplier relations
Only ISO 9001 is auditable. The rest serves as references only.
3
ISO 9004
Managing for the
sustained success of an
organization—
A quality management
approach
Guidance for organizations
that choose to progress
beyond ISO 9001
requirements to address
a broader range of topics
that can lead to continual
improvement of the
organization's overall
performance
ISO 9001
Quality management
systems—Requirements
It is a Generic standard
it means that the same
standards can be applied to
any organization :
large or small, whatever its
product or service,
in any sector of activity,
and
whether it is a business
enterprise,
a public administration, or a
government department.
International Organization for Standardization International Automotive Task Force
Geneva, Switzerland

ISO 9000
Covers the Eight Quality
Management Fundamentals Generic
and vocabulary
system

ISO 9001 TS 16949 : ISO/TS 16949

Quality Automotive Test Automotive
management specification requirements in
systems – set by IATF conjunction with
Requirements ISO 9001

ISO 9004
Guidelines for performance
improvements of Quality
Management System

Serves as
references
only.
ISO 9001 provides common ground

Quality management systems (QMS) standards for which ISO 9001 is a normative
reference for all kinds of industries

SAE ISO TS ISO QUEST

AS9100C:2009 16949:2009 13485:2003 TL9000

Aerospace Automotive Med. devices Telecom

ISO 9001
Brief of the revision :
1. The clauses are :
1. Scope
2. Normative references
3. Terms and definitions
4. Context of the organization
•Understanding the organization and its
context
•Needs and requirements
•Scope
•Management System
5. Leadership
•General
•Management commitment
•Policy
•Roles, responsibility and authority
6. Planning
•Actions to address risks & opportunities
•Objectives and plans to achieve them
7. Support
•Resources
•Organization Knowledge
•Competence & Awareness
•Communication
•Documented information
8. Operation
•Operational planning and control
•Control of externally provided processes,
product & services
9. Performance evaluation
•Monitoring, measurement, analysis & evaluation
•Internal audit
•Management review
10. Improvement
•Non conformity and corrective action
•Continual Improvement
How we can achieve ISO 9001:2015 QMS model ?

A management system that works on the

performances and growth of the organization
1. Scope
2. Normative references
3. Terms and definitions
Clauses No : 4.2 , IS 9001:2015 QMS model , Interested parties Need and expectation
 How ISO/TS 16949 came to existence ?

 In the past a variety of standards were in use by various automotive companies

around the world. ISO/TS 16949 is designed to eventually replace all of these
standards as the single worldwide automotive sector QMS standard. Previous
standards include the following :
American multinational 
• QS 9000 (Ford, General Motors, Daimler Chrysler)
• EAQF 94 (PSA Peugeot, Citroën, Renault, FIEV) French multinational 

• VDA 6 (Audi, BMW, VW, Daimler Chrysler) German multinational 

• AVSQ ‘94 (Fiat Auto, IVECO) European multinational 

 ISO/TS 16949:2002 was developed by the International Automotive Task Force

(IATF), in conjunction with the International Organization for Standardization (ISO).

 The IATF consists of an international group of vehicle manufacturers

BMW Group, DaimlerChrysler, Fiat, Ford Motor Company, General Motors Corporation, PSA
Peugeot Citroen , Renault and Volkswagen, national trade associations AIAG
(America), VDA (Germany), SMMT (UK), ANFIA (Italy) and FIEV (France).

 While the Japanese vehicle manufacturers association, JAMA, were also involved in
the development of ISO/TS 16949:2002, they do not formally subscribe to the TS
16949 document as yet or require it of their supply chain.
ISO 9001 Vs ISO 14001 and OHSAS 18001
 IMS Documentation and level of submission

Level I Man
ual A sample QMS development

Level II Turtle Diagram

Procedure
Procedure
Level III
Work Instruction
Work Instructions ,PFC &
SOP SOP
Level IV
Forms
Forms