Employability Skills

Employability skills is an
umbrella term for a set of
highly desirable,
transferable skills that turn
you into a very attractive
candidate. They can be
defined as a set of skills
that is required to make
you and outstanding
candidate in any
interviews for higher
education
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Communication skills
Self Management skills
Basic ICT skills
Entrepreneurial skills
Green Skills
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Communication skills
The word ‘Communication’ comes from the
Latin word commūnicāre, meaning ‘to share ,
you can see that communication is the
‘sharing’ of information between two or more
individuals or within a group to reach a
common understanding.

Communication allows us to express, our

needs ,wants and other things to humans or
animals
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Communication can be carried out

auditory means
Speaking
S peaking
Singing
Singing
Non verbal
body
body language,
language,
sign
sign language,
language,
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Paralanguage
Paralanguage is non-verbal in nature and depends on
voice
pitch
pause
volume
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Communication skills
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Communication skills
Types of Communication-:
​
1. Verbal Communication
2. Non Verbal Communication
3. Visual Communication
4. Written Communication
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Verbal communication
Enables us to share our thoughts
with others by using words in
mutually understandable language
it can be either written or oral mode
Languages
Languages that
that we
we use
use in
in our
our daily
daily lives
lives have
have symbols
symbols
or
or lexemes
lexemes andand grammar
grammar rules.
rules. Language
Language is is only
only one
one
factor
factor of
of verbal
verbal communication
communication they
they are
are other
other factors
factors too
too
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Verbal communication
​ istening
L
Language competency
vocabulary
General awareness
Domain knowledge
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Non Verbal communication

The act of imparting or
interchanging thoughts,
opinions or information
without use of words using
gestures ,sign
lanuage,facial expression&
body languages
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Non Verbal communication

Body language ​

It is a complex
mixture of
gestures ,movement
,posture, and tone
of voice
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Non Verbal communication

Kinestics

 nonlinguisticbody motions
(such as blushes, shrugs, or
eye movement) and
communication
Non Verbal communication 13

proxemics
Non Verbal communication 14

Haptics
Non Verbal communication 15

Haptics
Non Verbal communication 16

paralinguistics
It refers to the conscious or
unconscious use of vocal
sound
Non Verbal communication 17

chronemics
Refers to use of time in a disciplined manner.
How time effects communication

 This
 This refers
refers to
to the
the use
use of of time
time to
to
communicate
communicate non-verbally.
non-verbally. ForFor example,
example, wewe
are
are usually
usually notnot reminded
reminded by by other
other people
people to
to
prepare
prepare for
for work,
work, go
go toto school,
school, attend
attend
important
important meetings
meetings andand engage
engage in in other
other
activities,
activities, rather
rather we
we depend
depend on on time.
time. Seasons
Seasons
and
and their
their festivities
festivities that
that follow
follow them
them areare
communicated
communicated by by time
time
Non Verbal communication 18

chromatics
Refers to use of colours to
convey meanings. Colours
convey different meanings in
different cultures
Non Verbal communication 19

olfactics
Refers to the improtance of smell in
non verbal communication
Visual communication 20

Visual communication is the conveyance of ideas and

information in forms that can be seen. Here pictures are
used to communicate
Visual communications 21
 Advantages of visual 22

communications
Visual aids can deliver information more directly
Visual communication is more flexible than
verbal communication
Visual aids are more attention-grabbing and
engaging
Research has been able to establish that visual
communication makes an impact on the
audience.
Visual aids also help to improve the credibility of
the message
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communications
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Disadvantages of visual communication

✘ Problem of Presentation(limited scope): All topics or subject matters can
not be presented through visual communication.
 Brevity: A complete and detail information can not be displayed through such
communication. Therefore the whole concept or idea may not be understandable if
visual communication is used extensively.
 Need for Efficiency: Drawing, graphs, charts or symbols may not convey any
message to general people in certain situation.  Special knowledge and efficiency
are required to deal with visual communication.
✘ Not cost effective
✘ Prone to misinterpretation
 Disadvantages of visual communication
1.
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Communication cycle
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Communication cycle

✘ Sender: the person who sends the message

✘ Message: the information that the sender
wishes to convey
✘ Encoding: sender selects a common
language that can be understood by the
receiver
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✘ Channel: the means by which the message is

sent
✘ Receiver: the person or entity to whom the
message is sent
✘ Decoding: how the receiver interprets and
understands the message
✘ Feedback: the receiver's response to the
message
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Feed back
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Feed back

What is Feedback The observation of the receiver’s

response is called feedback. In other words, the part of
the receiver’s response communicated back to the
sender is called feedback. Actually it is the amount of
response of the receiver that reaches to the sender. It
enables the sender to evaluate the effectiveness of the
message
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Feed back
✘ Feedback is the final component and one of the important
factors in the process of communication.
✘ It enables to evaluate the effectiveness's
of the message
✘ Feedback makes communication meaningful.
✘ Feedback can be negative or positive
✘ Feedback paves way for new ideas
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Descriptive feedbacks
Descriptive Feedback: Specific information in the form
of written comments or conversations that help the
learner understand what she or he needs to do in
order to improve.
Formative Feedback: A summary for the student of
how well she or he has performed on a particular task
or during a term
summative feedbacks: it is given at the end of the year
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descriptive or prescriptive
Prescriptive feedbacks provides advice on how
you should communication where you should
improve etc

Descriptive feedback is specific information, in the

form of written comments or verbal conversations,
that help the learner understand what she or he
needs to do in order to improve
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Communication barriers
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Intra personal communication barrier

intrapersonal Communication barriers refers to the

elements within the individual’s personality which
acts as a barrier in communication ( receiving,
analyzing and interpreting the information that is
available.)
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Intera personal communication barriers

An interpersonal communication barrier is
something that prevents an effort to
communicate between two or more people.
Stage fright, a language barrier, the state of
grieving.
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Environmental-based communication barriers 

 Physical and Environmental barriers:

Distractions such as background noise, poor
lighting, uncomfortable sitting, unhygienic
room, or an environment that is too hot or
cold can affect people's morale and
concentration, which in turn interfere with
effective communication.
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Created by MEERA D’SOUZA