The sound isn't working, What is the possible solution?

a. Check the volume level. Click the audio button in the top-right or bottom-right corner of
the screen to make sure the sound is turned on and that the volume is up.
b. Check the audio player controls. Many audio and video players will have their own
separate audio controls. Make sure the sound is turned on and that the volume is turned
up in the player.
c. Check the cables. Make sure external speakers are plugged in, turned on, and connected
to the correct audio port or a USB port. If your computer has color-coded ports, the audio
output port will usually be green.
d. All of the above.
The screen is blank, What is the possible solution?
a. Close and reopen the application.
b. Force quit the application. On a PC, you can press (and hold) Ctrl+Alt+Delete
c. Run a virus scanner.
d. Check the screen saver.
What is the most likely cause of a Windows Error (Blue Screen of
Death) on a typical home computer?
a. Bad computer memory.
b. Damage to the operating system and HDD.
c. Bugs in Microsoft product.
d. all of the above
What are the two computer problems easily diagnosed just by
listening to your computer?
a. You can hear sound card problems and video card problems.
b. You can hear memory problems and computer monitor problems.
c. You can hear magnetic hard drive problems and fan problem.
d. You can hear network problem.
Can you replace a sound card or video card built into your
motherboard (integrated sound and video)?
a. Yes, you can replace built-in components by using the right replacement modules.
b. Yes, you can replace built-in components using generic replacement modules.
c. Yes, you can replace built-in components, but you will need custom replacement
parts.
d. No, you can’t normally replace built-in components.
6. What is usually the easiest way to fix an application which won’t
start any more?
a. Run your virus scanner to fix the application because you probably have a virus.
b. Reboot your computer to fix the application because it’s probably a system error.
c. Uninstall and reinstall the application to reset the application completely.
d. Run Windows Registry repair software to fix the application because it’s probably
a registry error.
If it takes a long time to open files, how can you usually speed up Windows
without buying anything?
a. Turning off your firewall will speed up opening files.
b. Rebooting Windows will make files open more quickly.
c. Dust the computer
d. All of the above
The mouse or keyboard has stopped working, What is the possible solution?
a. If you're using a wired mouse or keyboard, make sure it's correctly plugged into
the computer.
b. If you're using a wireless mouse or keyboard, make sure it's turned on and that
its batteries are charged.
c. Try to insert your mouse or keyboard in the other port.
d. All of the above
. If it takes a long time to open files, how can you usually speed up Windows
without buying anything?
a. Turning off your firewall will speed up opening files.
b. Rebooting Windows will make files open more quickly.
c. Dust the computer
d. All of the above
The mouse or keyboard has stopped working, What is the possible solution?
a. If you're using a wired mouse or keyboard, make sure it's correctly plugged into
the computer.
b. If you're using a wireless mouse or keyboard, make sure it's turned on and that its
batteries are charged.
c. Try to insert your mouse or keyboard in the other port.
d. All of the above
If you turn on PC and the booth-up process halts, giving you the
message, “Non-system disk or disk error… Preplace and press
and key when ready”, the problem is likely?
a. A key on the keyboard is stuck and the keyboard should be replaced
b. No bootable flash drive
c. The hard-drive has failed and your should replace it.
d. None of the above
What is the latest version of microsoft windows.
a.Windows XP
b. Windows Vista
c. Windows 7
d. Windows 10
What card that is installed inside a PC and are responsible
for determining the quality of the visuals output by the
computer.
a. Audio Card c. LAN Card
b. Graphics Card d. Adapter card
What card allows a computer to be connected to a network.
A 10/100/1000 Mbps (Megabits per second) card is the
standard card specifications today
a.Audio Card c. Network Card
b. Graphics Card d. Adapter card
Power button will not start computer, What is the possible solution?
a. your computer does not start, begin by checking the power cord to confirm that it is plugged
securely into the back of the computer case and the power outlet.
b. If it is plugged into an outlet, make sure it is a working outlet. To check your outlet, you can
plug in another electrical device, such as a lamp.
c. If you are using a laptop, the battery may not be charged. Plug the AC adapter into the wall,
then try to turn on the laptop. If it still doesn't start up, you may need to wait a few minutes and
try again.
d. All of the above
An application is running slowly, What is the possible solution?
a. Close and reopen the application.
b. If you're using a wireless mouse or keyboard, make sure it's turned on and that its batteries
are charged.
c. Check the volume level. Click the audio button in the top-right or bottom-right corner of the
screen to make sure the sound is turned on and that the volume is up.
d. None of the above
An application is frozen, What is the possible solution?
a. Force quit the application. On a PC, you can press (and hold)
Ctrl+Alt+Delete
b. Disable the Lan connection.
c. Reformat
d. Change the monitor
It refers to a list of the key components that make up the
computer.
a.Specification c. Brand
b.Manufactures d. Checklist
It means creating a redundant copy of a data so that in case
anything happens to the original data, you have a spare
copy.
a.DVD b. Restore C. Back up d. Flash Drive
What is the computer maintenance utility that is included in
the Microsoft Windows operating system and it is designed
to free up space on the hard drive.
a.Network software tool c. Scan Disk
b. Data Backup d. Disk Cleanup
What measures processor’s speed capacity?
a. Megahertz b. Gigabits c. Gigahertz d. Gigabyte
What measures RAM storage capacity?
a. Megahertz b. Gigabits c. Gigahertz d. Gigabyte
What component must be compatible with every other
component of the computer?
a. Motherboard b. Hard Disk c. Ram d. Power Suppy
What is the device that glue and holds your home network
together
a.router c. Hub
b.DSL d. Ethernet cable
How does viruses spread in your computer system?
a. when the software or documents they get attached to are
transferred from one computer to another using a network
b. infected emails
c. transferring files using flsh drive
d. all of the above
All of the following states the Purchasing Considerations when
purchasing PCs, except
a. What is the intended use of the PC and will the chosen specification fulfill these
aims?
b. Is the PC compatible with existing computer equipment and software?
c. Minimum of 1 year warranty including replacement if needed and full parts and
labor is recommended
d. The price of the computer regardless if it is compatible with the software.
Which of the following statement explain the importance of creating
a back-up.
a. It is used for presentation.
b. To regularly update Anti-virus.
c. To delete temporary files.
d. It can protect your files from accidental deletion.
What is maintenance?
a.Maintenance involves fixing any sort of mechanical or electrical device which
has become out of order or broken.
b. Creating redundant copy
c. It is a list of the key components that make up the computer.
d. All of the above
Which of the following states the Occupational Health and Safety
standards procedures that is being observed in work environment.
a. Identify the hazard.
b. Clear the area close to the hazard.
c. Report the hazard to the appropriate person (such as teacher in charge, principal
etc.) to obtain assistance.
d. All of the above
All of the following are networking hardware, except
a.DSL b. Router
c. Wired or wireless network adapters d. Application
29. What is the speed of Gigabit router?
a.10/100 b. 100/1000 c. 1/10 d.All of the above’
All of the following are networking hardware, except
a. DSL modem b. Wired or wireless router c. printer d. Ethernet Cabling
This type of back up mirror mirror-every bit on the disk is duplicated.
a.Selective Back Up b. Differential Back up
c. Incremental Back up d. Full Back up
This type of back up copied the files changed since the last full backup, it
grow with time and they can eventually grow larger than the last full
backup.
a. Incremental Back up b. Full Back up
c. Selective Back Up d. Differential Back up
What type of maintenance which is sometimes called
“repair” it is conducted to get equipment working again.
a.Condition Based Maintenance b. Preventive Maintenance
c. Corrective Maintenance c. All of the above
What branch of maintenance is performed after one or more
indicators show that equipment is going to fail or that
equipment performance is deteriorating.
a.Condition Based Maintenance b. Preventive Maintenance
c. Corrective Maintenance c. All of the above
This type of back up Copied the files changed since the last full
backup , with only the most recent changes stored.
a.Full Back up b. Selective Back up
b.Differential Back up d. Incremental Back Up
What are the computer issues that will prevent the computer
from failing?
a. Dust Issues b. RAM Issues
c. Malware Issues d. All of the above
This type of data backup process in which only user-specified
data, files and folders are back up.
a. Incremental Back up b. Full Back up
c. Selective Back Up d. Differential Back up
Outside Wireless Signal Range
a. Before assuming your Internet connection is faulty, try visiting several popular Web sites
rather than just one.
b. You should place the router at a height in some central location.
c. Contact your ISP if you suspect your account has been blocked.
d. Ensure your wired or wireless network hardware is switched on and plugged in.
Network Downtime
a. If all else fails, contact your Internet provider to verify whether they are experiencing an
outage. Some providers also give advice on troubleshooting problems connecting to their
network.
b. To resolve an IP conflict, follow these instructions to release and renew your IP address.
If your network uses static IP addresses, manually change your IP to a different number.
c. Confirm that the Wi-Fi channel number and encryption keys on your router have not
recently changed (check with the network administrator if necessary
d. None of the above
Unplugged Network Cable
a. Before assuming your internet connection is faulty, try visiting several popular Web sites rather
than just one.
b. You should place the router at a height in some central location.
c. Contact your ISP if you suspect your account has been blocked.
d. Ensure your wired or wireless network hardware is switched on and plugged in.
Broadband Router or Access Point Malfunctions
a. Check the router's lights and console if possible to ensure it is running and responding properly.
Troubleshoot and reset the router if necessary. Change the old router if necessary.
b. Confirm that the Wi-Fi channel number and encryption keys on your router have not recently
changed (check with the network administrator if necessary.

c. To resolve an IP conflict, follow these instructions to release and renew your IP address. If your
network uses static IP addresses, manually change your IP to a different number.
d. Before assuming your internet connection is faulty, try visiting several popular Web sites rather
than just one.
All of the following are example of back up hardware, except
a.Online storage b. Internal hard drive
c.Internal hard drive d. Incremental Back up
What is one of the most important things you can do to maintain your
computer?
a. Remove the Dust and back up data found on your hard drive.
b. You should scan your antivirus monthly in order to keep it running smoothly.
c. Uninstalling programs on your computer that you no longer use has little influence on its
speed.
d. All of the above
What type of maintenance correct the problem before of equipment or
systems fault occurs.
a.Condition Based Maintenance b. Preventive Maintenance
c. Corrective Maintenance c. All of the above
Identify the best specification for the following Device specification.
 
RAM a. DDR3 b.DDR2 c. DDR 1 d. DDR 4
Storage a.SSD b.HDD c. Floppy disk d. All of the above
Optical Drive a.CD b.DVD c. Blu ray d. None of the above
Processor a.dual core b.i3 c. i5 d. i7
Network Adaptor. a.0/100 B.100/1000 C.10/100 D. 1/10