PROJECT

PROPOSAL
Booking and Ticketing system
CONTENTS
 Business profile
 Mission
 Vision
 Objectives
 Brief Description of the Proposal
 Scope and limitations
 Expected Results
 Preliminary investigation
 Introduction
 System Request Summary
 Preliminary investigation Findings
 Recommendations
 Expected time and Cost
 Benefits
 ERD
 DFD
BUSINESS PROFILE
It started at the age when the
Japanese is still in the Philippines at
the year 1993,Their first bus was
still Nissan. Up to this age it became
a corporation with the help of good
partners. Now at this age Cagsawa is
dedicated to serve Bicolano people
in the field of transportation.
MISSION AND VISION
 Vision:
To be a model and a leader in the transport
industry through operational excellence for
quality service and passenger’s total
satisfaction.
 
 Mission:
To value life by ensuring safe, comfortable
and convenient Travel to Passengers.
OBJECTIVES
 General
To perform mission with utmost quality
service and ensure value for life.

 Specific
1.To conduct Business with the highest standard
of Professionalism and Integrity.
2.To provide passengers the Best value for their
money.
3.To be an active partner in nation Building.
4.To be stable company providing Job security
and works pride to Employee.
BRIEF DESCRIPTION
 The procedure for their booking a ticket is
still manual, which is considered a
bitlaborious. Especially during peak seasons
such as summer, Christmasseason, and other
special occasions. People would wait at a
long line just to get a ticket. No one would
want this kind of process. This proposed
system will help the Company realize the
convenience of an automated reservation
process.
BRIEF DESCRIPTION
The proposed system is aimed to change
their manual process into an automated one,
for faster reservation services for the benefit
of the customers, personnel and the entire
company. It will automate the manual
procedure to ensure convenience and easy
procedures for the client, and the company.
The proposed system can also store and keep
data regarding customers for emergency
purposes. And with this feature the Company
can track down problems that will occur.
BRIEF DESCRIPTION
Mainly, the proposed system will motivate
and persuade Transportation Company’s
especially ones who is not using Automated
Booking system to consider using the
proposed project.
SCOPE AND LIMITATIONS
 Introduce their organization of the advantages and
convenience of using of Computer as a medium for the
ticketing and booking process.

 Design and develop a Reservation system, for the Company of

Cagsawa Travel and Tours, which will help improve its
Ticketing and Booking Services for their customers

 Makes it easy to transact and facilitate ticketing and

reservation process for the company.

 With the proposed Ticketing and Booking system the company

can provide convenience and easy access for the customer

 To enable the Company to keep and secure all important

data regarding the customers
EXPECTED RESULTS
 Fully implement the complete and
functioning Ticketing and Booking System
that would eliminate the manual process of
ticket reservation and make use of computer
as a tool for reservation process.

 The proposed system will help aid the

company in their progress and development.
INTRODUCTION
After conducting the interview with the
company, Problems are found and carefully
analyze. The purpose of this preliminary
investigation is to define and explain what
actions shall be made and how long and how
it is going to be carried out. Upon completion
of the preliminary investigation, it will
provide complete detailed information for
future enhancements in either the system
itself and or both technical and
administrative.
SYSTEM REQUEST SUMMARY
The problem mentioned during the interview
with the company is the manual process of
booking system which is very tiring especially
in peak seasons. And sometimes the need for
storing old documents related to its
customers for some important or emergency
purposes.
PRELIMINARY FINDINGS
 Problems found during the investigation:
 The procedure for their booking a ticket is still
manual, which is considered laborious. Especially
during pick seasons such as summer, Christmas season,
and other special occasions. Sometimes it causes
customers loss. Because Customers would rather just
choose better services.
 People would wait at a long line just to get a ticket or
book for a reservation. No one would want this kind of
process because inconvenience.
 Old records are hard to retrieve or might be lost when
the time you want to retrieve it.
 Personnel and customers tend to have an argument for
misunderstanding because of mistakes cause of many
customers flowing n during peak seasons.
PRELIMINARY FINDINGS
The following factors that contribute to the
booking system problems:
 As the population grows customer demands
are rising which the company are finding it
hard to meet because sometimes they can’t
afford to have an automated booking system.
The main reason is budgetary control.
 The company services are limited a rural
area, specifically in Bicol region.
 Advertisement for the company.
RECOMMENDATIONS
 Introduce the company to the advantages of
having an automated booking system
 Full implementation of the proposed project
proposal
 A use of Databank storage for old documents
such as old tickets used by old customers in
case of some emergency.
ESTIMATED TIME AND COST

The estimated time will require 3 months or

more. The creation and implementation of
the said system will consume a lot of time
considering the company doesn’t have an
existing booking system. All required actions
and efforts shall be made in the given
allotted time for the system analyst and
other personnel that would help in
developing the booking system
ESTIMATED TIME AND COST

cost
System analyst 25000
Team members(10) 3500
Total Cost: 60000
EXPECTED BENEFITS

This would help the company in giving their

service in a better performance. And provide
a more friendly and quick services that would
attract more customers. And for old data
storage and retrieval for important purposes
such as items loss of a customers or some
emergency purposes.
ISHIKAWA DIAGRAM
ERD
ERD
DFD
DESIGN PRESENTATION