What is Communication?

How do you
communicate?
Pre-assessment
The communication process is not always ideal or
perfect. There will be instances such as disruptions
that would hinder the flow of messages. These
disruptions that would hinder the flow of messages.
These disruptions are also referred to as:
a. Distortions
b. Noise
c. Wavelength
d. feedback
A customer was not that able to understand the
directions you were giving her because of occasional
telephone interferences. In the communication
process, the telephone interferences can also be
referred to as:
a. Message
b. Source
c. Receiver
d. Noise
Martie was tasked to deliver a marketing pitch to their
new clients. As soon as their clients arrive, Martie
should:
Select one:
a. Serve snacks and beverages.
b. Begin the meeting immediately
c. Not talk to the clients unless they want to.
d. Smile. Stand up if he is sitting and shake the hands
of his clients.
Diego is discussing the monthly achievement
report of their company. Occasionally, his
workmates would nod to show their
attentiveness. What kind of speaking is this?
Select one:
a. Non-Interactive Speaking
b. Attentive Speaking
c. Interactive Speaking
d. D. Partially Interactive Speaking
Jonah is explaining the organizational
guidelines of the office to Sarah, a new
employee, in the scenario, what is the
message being communicated?
a. Organizational guidelines
b. Sarah
c. Jonah
d. None of the above
These disruptions occurs when there is a difficulty in
understanding the message because of personal mood
and emotions.

Select one:
a. Psychological Noise
b. Physical Noise
c. Cultural noise
d. Semantic Noise
It is not simply hearing, but also entails
understanding the meaning behind the
message.
Select one:
a. Active Listening
b. Listening
c. Hearing
d. Active Hearing
This type of mediated communication uses a one-
at- a-time system of communication. When
someone is already talking, no one else in the
group can speak or be heard.
a. Telephone
b. Fax Machine
c. Two-Way Radio
d. E-Mail
Which of the following illustrates the difference between verbal and
nonverbal communication?
Select one:
a. Verbal communication can be categorized into body, object, space, time,
and touch signals. Meanwhile, silence is a form of nonverbal
communication.
b. Verbal communication is a mode of communication that involves
speaking and is commonly applied in face to face communication refers
to non-speech type of communication.
c. An example of verbal communication is communicating through e-mails
while non-verbal communication can be through communicating via cell
phones.
d. Verbal communication refers to a non-speaking mode, while non-verbal
communication requires speaking in communicating.
 It is defined as how people view or use
space in order to achieve communication
goals.

Select one :
a. Workplace Etiquette
b. Distance
c. Proxemics
d. Workplace Communication
Thank
You!
Source:
Tesda Online Program
Reminder: For our own eyes only.