Documente Academic
Documente Profesional
Documente Cultură
Management
ELEVENTH EDITION
1
GARY DESSLER
Part 1 | Introduction
Chapter 1
3 Recent Development
Increased labor legislation, organizations getting
bigger, the world getting smaller, increasing workforce
diversity, rapid change
• Technological changes
• Globalization & increased
competition
• Employee education &
expectations
• Workforce diversity
• Staff manager
A manager who assists and advises line managers.
Shortlist applicants HR
www.kwsp.gov.my
www.hrdportal.com.my
www.lawyerment.com.my
www.lexis-nexis.com/universe
www.mef.org.my
www.mtuc.org.my
www.ilo.org
Communication
skills
Ability to bring
about change
Personal
High ethical
standards
Qualities & Skills
Required of HR Information
Specialists Technology (IT)
savvy
Ability to
Numerate & able to
understand the
analyze data
business context
recruitment
Terminating employees
Record keeping
Advising on benefits
Accident investigation
Provision of transport
Counselling