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Documente Cultură
2 Case Introduction
3 Questions
4 Q&A
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Solectron corporation
Solectron Corporation was a global
electronics manufacturing company for
original equipment manufacturers
(OEMs). It pioneered the electronics
manufacturing services (EMS) industry
in 1977 and is a leader in the field.
Solectron first customer designed and provides integrated
solutions that span the entire product cycle-from pre-
production planning and design, to manufacturing,
distribution and end-of-life product service support-for the
world’s leading electronics original equipment
manufacturers.
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Solectron corporation
Electronics Manufacturing Services provider
Founded in 1977
Headquartered in Milpitas, Calif.
Sales of $10.4 billion in fiscal 2005
More than 50 locations worldwide
More than 50,000 employees
Spans five continents, in more than 20 countries
Serving customers in communications, networking,
computing and storage, consumer products,
automotive, medical and industrial markets
Traded on the NYSE, under the symbol SLR
Two-time winner of the Malcolm Baldrige Award
Core Business
Telecommunications /29%/– Cellular infrastructure equipment, Voice over
Internet Protocol (VoIP) equipment, IP PBX, wireless and wire line Broadband
infrastructure, optical networking equipment and DSLAMS.
Networking /27%/– Core and edge routers, core and edge Ethernet switches, DSL
and cable broadband equipment, NICs and optical interconnect.
Computing and Storage /25%/– Mainframe computers, PCs and notebooks,
point-of-sale systems, servers, storage systems and workstations.
Others /19%/
Markets Automotive – ABS and airbag control modules, car audio and navigation
systems, engine and ignition control modules, telemetric, HVAC units and body
electronics.
Consumer – Handheld devices (MP3 players, mobile handsets, GPS), video game
systems, PDAs, personal video recorders and digital set-top boxes.
Industrial – Process automation equipment, test and measurement instruments,
security systems, semiconductor fabrication equipment controls and handheld
instruments.
Medical – X-ray equipment, ultrasound equipment, fetal monitors, MRI scanners,
blood analyzers and surgical robotic systems.
Field Services - Solectron also holds direct contracts with large companies,
providing an end user defect exchange solution for electronic units in the field.
Aftermarket services - warranty management, parts management and logistics,
forward and reverse logistics, fast repair and return, asset recovery and remarketing.
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Solectron Corporation Business Segments
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Solectron corporation’s Top Customers
Text
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Solectron Financial Data
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Solectron Corporation’s Business Units
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Global Materials Business Units
Culture and Development
Solectron cultural development
started in 1978, when Dr. Winston
Chen joined the company as
president. He used 2 basic principles
to run the company:
1. Superior customer service
2. Respect for the individual
3. Low cost & high quality
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Company Vision, Mission, Beliefs
•Customer first
•Respect for the individual quality
Beliefs •Supplier partnership
•Business Ethics
•Shareholder Value
•Social Responsibility
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The Five S’s
SEIRI
Organization:
Distinguish between those
things that are needed and not
needed.
Keep only needed materials
at the job site
Throw away all unneeded
items immediately
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The Five S’s cont’
SEITON
Orderliness:
Put things in the right order
in the designed area
Store all materials and
information in an orderly
fashion at all times. tidy, ready
to use, organized according to
frequency of use
A place for everything and
everything in its place
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The Five S’s cont’
SEISO
Cleanliness
Problems are more visible
when everything is neat and
clean
Find minor defects while
sweeping clean
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The Five S’s cont’
SEIKETSU
Standardize
Clean tools, equipment, and job
site immediately after use
Equipment that s kept clean
runs better
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The Five S’s cont’
SHITSUKE
Discipline
Use and follow standard
procedures
Follow company rules and
regulations
Follow safety procedures at
all times
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The Five S’s
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Supply Chain Solution
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Baldrige Award