The Institute Of Chartered Accountants of India

(A statutory body established under an Act Of Parliament)

NAME: - Rinkey N Jassuja
 
ADDRESS: - A/5, New Manohar mahal
Kopri colony,Thane(E).
District- Thane-400603
Contact No: - 9867411753
Registration No: - WRO0358039
Name of I.T.
Centre & Branch: - Thane Branch of WIRC
Branch Code: - WI020
Batch NO.:- Thane07/10/58
PROJECT NAME: - ICICI Bank
DATE: - 27th July 2010
ICICI Bank
 INDEX
 Overview  Balance Transfers

 History  Prepaid Mobile Recharge

 Board Members  iMobile

 Awards & Recognitions  Investments

 ICICI Bank  Bonds

 Mobile Banking  Mutual Funds

 Banking Features  ICICI Bank Pure Gold

 Phone Banking  Foreign Exchange Services

Anywhere Banking  Senior Citizens Savings Scheme,

2004
Smart Money Order
 Citizen Saving Scheme 2004
 Bill Payment
 Overview
Type: Private
BSE & NSE: ICICI
NYSE: IBN
Founded: 1955
Headquarters ICICI Bank Ltd.,
ICICI Bank Towers,
Bandra Kurla,
Mumbai, India

Key people K.V. Kamath,

Chanda Kochhar,
V Vaidyanathan,
Madhabi Puri.

Industry Banking
Insurance
Capital Markets and allied industries

Products Loans, Credit Cards, Savings, Investment vehicles, Insurance etc.

Revenue ▲ USD 5.79 billion

Total assets Rs. 3793.01 billion (US$ 75 billion) at March 31, 2009.

Website www.icicibank.com
 History
•1955 The Industrial Credit and Investment Corporation of India Limited (ICICI) was incorporated
at the initiative of World Bank, the Government of India and representatives of Indian industry, with the
objective of creating a development financial institution for providing medium-term and long-term
project financing to Indian businesses.

• 1994 ICICI established Banking Corporation as a banking subsidiary.formerly Industrial Credit

and Investment Corporation of India. Later, ICICI Banking Corporation was renamed as 'ICICI Bank
Limited'. ICICI founded a separate legal entity, ICICI Bank, to undertake normal banking operations -
taking deposits, credit cards, car loans etc.

• 2001 ICICI acquired Bank of Madura (est. 1943). Bank of Madura was a Chettiar bank, and had
acquired Chettinad Mercantile Bank (est. 1933) and Illanji Bank (established 1904) in the 1960s.

• 2002 The Boards of Directors of ICICI and ICICI Bank approved the reverse merger of ICICI,
ICICI Personal Financial Services Limited and ICICI Capital Services Limited, into ICICI Bank. After
receiving all necessary regulatory approvals, ICICI integrated the group's financing and banking
operations, both wholesale and retail, into a single entity.

Also in 2002, ICICI Bank bought the Shimla and Darjeeling branches that Standard Chartered Bank
had inherited when it acquired Grindlays Bank.
ICICI started its international expansion by opening representative offices in New York and London.
 History
• 2003 ICICI opened subsidiaries in Canada and the United Kingdom (UK), and in the UK it established
an alliance with Lloyds TSB.
It also opened an Offshore Banking Unit (OBU) in Singapore and representative offices in Dubai and
Shanghai.

• 2004 ICICI opens a rep office in Bangladesh to tap the extensive trade between that country, India
and South Africa.

• 2005 ICICI acquired Investitsionno-Kreditny Bank (IKB), a Russia bank with about US$4mn in assets,
head office in Balabanovo in the Kaluga region, and with a branch in Moscow. ICICI renamed the bank
ICICI Bank Eurasia.
Also, ICICI established a branch in Dubai International Financial Centre and in Hong Kong.
•2006 ICICI Bank UK opened a branch in Antwerp, in Belgium. ICICI opened representative offices in
Bangkok, Jakarta, and Kuala Lumpur.

• 2007 ICICI amalgamated Sangli Bank, which was headquartered in Sangli, in Maharashtra State,
and which had 158 branches in Maharashtra and another 31 in Karnataka State. Sangli Bank had been
founded in 1916 and was particularly strong in rural areas.
ICICI also received permission from the government of Qatar to open a branch in Doha.
ICICI Bank Eurasia opened a second branch, this time in St. Petersburg.

• 2008 The US Federal Reserve permitted ICICI to convert its representative office in New York into a
branch.
 Board Members
Mr. K. V. Kamath, Chairman
Mr. Sridar Iyengar
Mr. Lakshmi N. Mittal
Mr. Narendra Murkumbi
Dr. Anup K. Pujari
Mr. Anupam Puri
Mr. M.S. Ramachandran
Mr. M.K. Sharma
Mr. P.M. Sinha
Prof. Marti G. Subrahmanyam
Mr. T.S. Vijayan
Mr. V. Prem Watsa
Ms. Chanda Kochhar, Managing Director & CEO
Mr. Sandeep Bakhshi, Deputy Managing Director*
Mr. N. S. Kannan, Executive Director & CFO*
Mr. K. Ramkumar, Executive Director*
Mr. Sonjoy Chatterjee, Executive Director
 
    
 
 Awards & Recognition
• ICICI Bank Mobile Banking was adjudged "Best Bank Award for Initiatives in Mobile Payments and
Banking" by IDRBT, on May 18, 2009 in Hyderabad.
 
• ICICI Bank's b2 branchfree banking was adjudged "Best E-Banking Project Implementation Award 2008"
by The Asian Banker, on May 11, 2009 at the China World Hotel in Beijing.
 
• ICICI Bank bags the “Best bank in SME financing (Private Sector)” at the Dun & Bradstreet Banking
awards 2009.
 
• ICICI Bank NRI services wins the “Excellence in Business Model Innovation Award” in the eighth Asian
Banker Excellence in Retail Financial Services Awards Programme.
  
• ICICI Bank's Rural Micro Banking and Agri-Business Group wins WOW Event & Experiential Marketing
Award in two categories - “Rural Marketing programme of the year” and “Small Budget On Ground
Promotion of the Year”. These awards were given for Cattle Loan 'Kamdhenu Campaign' and 'Talkies on the
move campaign' respectively.
  
• ICICI Bank's Germany Branch has been certified by “Stiftung Warrentest”. ICICI Bank is ranked 2nd
amongst 57 savings products across 19 banks
 
• ICICI Bank Germany won the yearly banking test of the investor magazine €uro in the “call
money”category.
 
 
 Awards & Recognition
• The ICICI Bank was awarded the runner's up position in Gartner Business Intelligence and
Excellence Award for Asia Pacific for its Business Intelligence functions.
 
• ICICI Bank's Organisational Excellence Group was recently awarded ISO 9001:2008 certification
by TUV Nord. The scope of certification comprised processes around consulting and capability
building on methods of quality & improvements.
  
• ICICI Bank has been awarded the following titles under The Asset Triple A Country Awards for
2009:
   • Best Transaction Bank in India
   • Best Trade Finance Bank in India
   • Best Cash Management Bank in India
   • Best Domestic Custodian in India

ICICI Bank has bagged the Best Cash Management Bank in India award for the second year in a
row. The other awards have been bagged for the third year in a row.
 
• ICICI Bank Canada received the prestigious Canadian Helen Keller Award at the Canadian Helen
Keller Centre's Fifth Annual Luncheon in Toronto. The award was given to ICICI Bank its long-
standing support to this unique training centre for people who are deaf-blind.
 
ICICI Group
 Mobile Banking

Benefits Of Mobile Banking

Use your mobile phone to effect transactions and check accounts

Operate your Bank Account, Credit Card and Demat account

Apply for bank relationships using your mobile phone.

You can also query the account for a wide range of information that you usually want on a
regular basis.
 Banking Features
Balance Enquiry and Statement Request a Cheque Book

Transaction History Stop Payment Request

Card-2-Card Fund Transfer Request a Debit Card
Use your Debit Card Online Re-issue/Upgrade of ATM/Debit Card

Pre-paid Mobile Recharge Link Bank Accounts to ATM/Debit Card

Send a Smart Money Order Renewal/Premature Closure of FD/RD
Open Fixed Deposits and Recurring De-block/Activate ATM/Debit Card
Deposits
Request a Duplicate Physical Bank Statement
Order a Demand Draft/Pay Order
Secure Mailbox
Subscribe for Mobile Banking
 Phone Banking
A user friendly automated service menu offers you convenient access to your account
coupled with security as, all your transactions are protected by a ATM Pin

• Self Phone Banking (IVR) access Mechanisms are as follows:

• For Deposits -The customer would need to key-in his ATM/Debit Card Number and its
corresponding ATM PIN.

• For Credit Cards -The customer would need to key-in his 16 digit Card Number and its
corresponding ATM PIN.

• For Demat Account Holders -The customer would need to key-in his 14 Digit Demat
Account Number and its TPIN.

• For Bond Account Holders -The customer would need to key in his Bonds holder
Number only.
 Anywhere Banking

ICICI Bank is the second largest bank in the country.

It services a customer accounts through a multi-channel access network.

This includes branches and extension counters, ATMs, Call Centre and Internet Banking .

Thus, one can access the various services ICICI Bank has to offer at anytime, anywhere and
from anyplace.
 Smart Money Order
Smart Money Order is a unique service that allows you to send a money order anytime and to any destination in
India.

Salient features of the facility are as under:

•All Retail Internet Banking Customers can use this facility.

•Money is delivered at the receiver's doorstep.

•Easiest way to send money to your near and dear ones anywhere in India.

•Receiver need not hold a bank account.

•No need to handle physical cash.

•No need to visit the Post Office to send a money order.

•Service is available 24 X 7 X 365.

 Bill Payment

• ICICI Bank Internet Banking and ICICI Bank Debit Card are the most convenient channel to manage and pay
your bills anytime, anywhere. No more hassles of writing cheques or standing in queues to pay bills.

• ICICI Bank has tied up with major organizations across the country to facilitate payment of bills for Utility
Companies (Electricity and Telephone) Bills, ICICI Bank credit card, Mobile Phone and Insurance Premium bills.
 Balance Transfers
ICICI Bank's Balance Transfer allows you to clear any outstanding balances of any other bank's credit
card using your ICICI Bank Credit Card.
Benefits of Balance Transfers:
• Save on interest cost – interest as low as 0%!

• Easy process for transfer

• Choice of Pay Back options in easy EMIs

• Convenient tenures - 6 months, 12 or 24 months.

 Prepaid Mobile Recharge
• Recharge your Prepaid Mobile from the comfort of your home or office, anytime, anywhere with Prepaid Mobile
Recharge Facility on ICICIBank.com.

• Now you no longer need to rush to the vendor for buying recharge codes, every time your talk time runs out.
Just top-up your prepaid mobile cards by logging in to Internet Banking on ICICIBank.com.
 iMobile
• iMobile is a breakthrough innovation in banking where practically all internet banking transactions can now be
simply done on mobiles phones.

• Customers can now transfer funds to ICICI and Non ICICI Bank accounts just with the click of their mobile. The
application covers Savings bank, Demat, Credit Card and Loan accounts.

• Customers can also pay their utility bills and insurance premium through this facility. ICICI Bank offers this
facility free of charge to customers.
 Investments
At ICICI Bank, we care about all your needs. Along with Deposit products and Loan offerings, ICICI Bank assists
you to manage your finances by providing various investment options ranging from ICICI Bank Tax Saving Bonds
to Equity Investments through Initial Public Offers and Investment in Pure Gold. ICICI Bank facilitates following
investment products:
• ICICI Bank Tax Saving Bonds

• Government of India Bonds

• Investment in Mutual Funds

• Initial Public Offers by Corporates

• Investment in "Pure Gold“

• Foreign Exchange Services

• Senior Citizens Savings Scheme, 2004

 Bonds
• All ICICI Bank Bonds have been rated "AAA" by CARE and "LAAA" by ICRA indicating the highest degree of
safety for your money

• All Investment in ICICI Bank Tax Saving Bonds issued upto March 2005 are eligible for tax rebate under Sec 88
to the full extent possible

• Bonds are listed on BSE, NSE

 Mutual Funds

Type Of Mutual Funds Sold:

• Debt: Liquid schemes, Income schemes, G-sec schemes, Monthly Income Schemes etc.

• Equity: Diversified Equity Schemes, Sector Schemes, Index Schemes etc.

• Hybrid Funds: Balanced Schemes, Special Schemes - Pension Schemes, Child education Schemes etc.
 ICICI Bank Pure Gold
Gold has been traditionally the most favored form of investment for Indians. In fact, India, even today is amongst
the highest consumers of Gold in the world. However, the Gold market remains largely unorganized with reliability
and convenience remaining the key issues for gold buyers in the country.

• ICICI Bank with its ‘Pure Gold’ offer attempts to bridge the gap between the need of the customers for buying
gold

• Availability of an organized avenue to satisfy that need, by taking care of the two key components – Reliability
and Convenience.

• 24 Carat ICICI Bank Pure Gold is imported from Switzerland. This Gold carries a 99.99% Assay Certification,
signifying highest level of purity, as per international standards.
 Foreign Exchange Services
Traveling abroad? Your search for Forex ends here

•ICICI Bank's Foreign Exchange Services will help you organize your foreign exchange in the most hassle free
manner.

•Whether its Foreign Currency, Travelers Cheques or Travel Card, ICICI Bank Foreign Exchange Services is a
one-stop solution to your foreign exchange requirement.

•Smooth journeys begin at ICICI Bank's Foreign Exchange Services

 Senior Citizen Saving Scheme 2004
Scheme Details:
• Senior Citizens Savings Scheme (SCSS) is a Government of India Product.

• 9% interest offered to depositors.

• Since the product is offered by Govt of India, this product is one of the most Safest Investment Option.

• Premature closure of account is possible after one year from the date of opening the account.(Charges
applicable).
 Citizen Saving Scheme 2004
Advantages of Opening an SCSS Account with ICICI Bank
•Large number of Branches

•Facility of Direct Credit of Interest to ICICI Bank Account.

•In case the investor does not want to avail Direct Credit facility or ECS facility, Post Dated Cheques will be sent
to Investor every year.

•Account Statement containing the details of Deposit Balance & transactions.

•Phone Banking Facility (for Queries)

 Citizen Saving Scheme 2004
• The study of ICICI bank has made me more aware of the facilities that are now offered by the bank so that we
can use them in the most effective manner make optimum utilization of time using mobile banking.

• It is totally what a common man desires for in a bank which saves his time at the same time safeguards its
wealth.

• It is one of the leading banks today in India. The diversification, the growth of the bank is enormous. It is seen
almost everywhere in India.

• It has maintained a good level of customer satisfaction. People today don’t hesitate in depositing their hard
earned money in this bank.
 Conclusion

The study of ICICI bank has made me more aware of the facilities that are now offered by the bank so that we
can use them in the most effective manner make optimum utilization of time using mobile banking. It is totally
what a common man desires for in a bank which saves his time at the same time safeguards its wealth.

It is one of the leading banks today in India. The diversification, the growth of the bank is
enormous. It is seen almost everywhere in India. It has maintained a good level of customer satisfaction. People
today don’t hesitate in depositing their hard earned money in this bank.
Thank You