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Organisational Culture
GROUP ENTREPRENEURIAL
External emphasis
Administration Production
HIERARCHICAL RATIONAL
A
P
Formal focus
4 discrete types or “logics” describe patterns of behaviour –
characteristic
Gattorna forces
and Chorn Culture Map
Leadership style and organisational culture
Informal focus
I
D
Integration Development
Internal emphasis
GROUP ENTREPRENEURIAL
External emphasis
Administration Production
HIERARCHICAL RATIONAL
A
P
Formal focus
I “logics” are opposite to P “logics” – people first v results
first
Gattorna and Chorn Culture Map
Leadership style and organisational culture
Informal focus
I
D
Integration Development
Internal emphasis
GROUP ENTREPRENEURIAL
External emphasis
Administration Production
HIERARCHICAL RATIONAL
A
P
Formal focus
A “logics” are opposite to D “logics” – continuity v change
Gattorna and Chorn Culture Map
Leadership style and organisational culture
Informal focus
I
Focus = WHO? D
Values = Cohesion,
Internal emphasis
harmony
External emphasis
Style = Consensus
Support = Mutuality
A
P
Formal focus
The I (Integration) logic is people and process
centred.
Gattorna and Chorn Culture Map
Leadership style and organisational culture
Informal focus
I
Focus = WHO? D Focus = WHY?
Values = Cohesion, Values = Innovation,
Internal emphasis
harmony creativity
External emphasis
Style = Consensus Style = Visionary,
Support = Mutuality impulsive
Support = Inspiration
A
P
Formal focus
The D (Development) logic is change and ideas
oriented
Gattorna and Chorn Culture Map
Leadership style and organisational culture
Informal focus
I
Focus = WHO? D Focus = WHY?
Values = Cohesion, Values = Innovation,
Internal emphasis
harmony creativity
External emphasis
Style = Consensus Style = Visionary,
Support = Mutuality impulsive
Support = Inspiration
Focus = HOW?
Values = Control,
caution
Style = Directive,
A deliberate
Support = Structure
P
Formal focus
The A (Administrative) logic is systems and
compliance
Gattorna and Chorn oriented
Culture Map
Leadership style and organisational culture
Informal focus
I
Focus = WHO? D Focus = WHY?
Values = Cohesion, Values = Innovation,
Internal emphasis
harmony creativity
External emphasis
Style = Consensus Style = Visionary,
Support = Mutuality impulsive
Support = Inspiration
Focus = HOW? Focus = WHAT?
Values = Control, Values =
caution Performance, logic
Style = Directive, Style = Energetic,
A deliberate dynamic
Support = Structure
P Support = Objectives,
targets
Formal focus
The P (Production) logic is performance and
achievement
Gattorna oriented
and Chorn Culture Map
Leadership style and organisational culture
Informal focus
I
Where we D
were
Internal emphasis
External emphasis
Where we
are Where we want to
be?
A
P
Formal focus
HHS culture is currently either IA or Ai. The excellence position may be Pd
Gattorna and Chorn Culture Map
Leadership style and organisational culture
Informal focus
I
Where we D
were
Internal emphasis
External emphasis
CULTURE
Where we
are
LEADERSHI Where we want to
be?
P STRATEGY
A STAKEHOLDERS
/CUSTOMERS
P
Formal focus
Our stakeholders and customers want performance. Some work to do to align
the culture to this.
Gattorna and Chorn Culture Map
Leadership style and organisational culture
Suggested Approaches
• Beyond the short term to medium term (3 years)
• HMT to set the tone
• Target middle managers to lead and support change
• Quick wins to get a buy-in to change. A bonfire?
• “Joining –up” initiatives, processes and services
• “ Big picture” = excellence
• Invest in people development: skills and behaviours
• Sustained momentum!