IT Services, IT Infrastructure Management - onsite/offshore Remote Management, IT Datacenter solutions, Virtualization and Consolidation of IT Infrastructure, Outsourcing, Project management,

Testing, QA, Annual Maintenance (AMC) for small and medium sized companies, Manpower consultants, Contractual staffing, Recruitment solutions. Corporate training (Virtualization, Storage SAN/NAS, iSCSI, FC, Linux, and windows), and Employee Background verification services

About us: We are based in Bangalore and having strong networks to provide services in the wide range of IT enabled services Sancentre mature project management methodology, proven offshore delivery model and customer-centric business philosophy help enterprises guaranteed project success irrespective of size, industry vertical and technology domain We invest our time to understand customer's business requirements and tailor solutions that deliver tangible business value to the enterprise. Our success comes from the commitment of a qualified, focused and responsive team of professionals at Sancentre willing to go that extra mile to ensure customer satisfaction Our engineers' backgrounds vary enormously. Some started their career at Sancentre right after university; others came from different Technical Domain in other companies or even other industries. What they all share is an enthusiasm for making the world a better place through the intelligent application of information technology.

Our Strengths' are:

Our engineers are our assets, who are trained professionals with experience in Server Hardware, Desktops, Operating systems, applications, and storage devices, servers, networking devices, peripherals, security, Internet and web related technologies. Our engineers are trained on a high degree of problem analytics, diagnostics and resolution Our in-house Learning & Development team also ensures that our engineers are trained on various accents, languages, customer interaction skills, cultures, and geographical locations Sancentre has always attentive in its professional growth, set-up and maintenance with the multiple objectives of servicing our clients with the best service levels possible and being ready to offer our services for our rapidly expanding clientele and work force. The leading philosophy has been to define the standards in this industry rather than following them.

1.1 OUR QUALITY POLICY: Striving to provide total commitment for customer satisfaction: By constantly listening to the customer. By providing on time, error free and fit for use products and services. Strive for Quality Excellence. Practice processes, which are defined and measurable. Market Leadership. Provide a work environment and culture, which promotes initiative, innovation and teamwork. 1.2 WHY SANCENTRE SOLUTION: Individual approach. Every client is given personal attention. Consistent and Secure. High Quality Design with Timely Delivery. Work on concepts to bring out the best we can and make your product stand out.

AREAS OF EXPERTISE: We have developed customized, enhanced, integrated and implemented projects and have the capabilities to deliver end-to-end solutions in the following domains: Database Application Development Web Application Development Also, we are one of the software consulting groups in various platforms like Testing Tools, We hold a strong know-how and technical expertise across all platforms in IT. We have made contacts with few companies for training, placements, and technical support. Technologies and Operating Systems: Windows 2000, 2003, 2008, Linux, VMware, Windows Virtual server, SAP Applications Citrix, Xen, etc.. Softwares and Databases: Java, C++, J2EE, .Net, SQL, Oracle,

Core Services:
Infrastructure management. Application support Services. Data Center outsourcing. Storage Solutions and testing projects. Manpower consultancy, Staffing solutions, Contractual to Permanent, Outsourcing Offshore/Onsite. Business solutions, Reduce TCO and get more ROI. IT Services- Consolidation and Virtualization. Corporate training (Windows, Linux , Storage, Product Testing and Virtualization. Outsourced projects handling. Computer AMC for small and medium sized organizations.

IT Infrastructure Management: Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT services. Sancentre plays a critical role in supporting and satisfying business requirements. In the current organization paradigm, it provides essential services for the organization to support its business. Beyond the need to manage IT technology is the need to establish and employ best practices processes to optimize IT services. This is the focus of our managed IT services. We render set of process that detail best practices based on standards (ITIL, ITSM) to enable and optimize IT services in order to satisfy business requirements and manage the IT infrastructure both tactically and strategically by meeting the well defined AMC and SLA . We provide Managed IT Services best in the industry and we provide dependable and continuous service for our clients. We cover all the features necessary for system & network administration, security, enterprise system management etc to best manage the IT services

Systems Integration Services: Our services cover the entire range of data center requirement analysis and design. Our systems integration capabilities address the complete life cycle of a solution, from requirements analysis through solution development, installation, rollout, acceptance testing, end user training and vendor management. Our service areas include servers, system administration, storage area networks, load balancing solutions, high availability solutions, security framework and disaster recovery planning. Data center Management : We offer the complete spectrum of data center management services that can help your organization capitalize on business opportunities and result in real developments in profitability. These range from technical and change management support to process optimization and disaster recover

Facilities Management staffing:

Providing manpower for Professional services for Technology infrastructure. If your inland operations have become expensive and tiresome and they tend to reduce your profit margins, you can consider our Facility Management Service to increase your profit margin and to reduce all hassles. We have world-class infrastructure to meet your specific needs. We will man the entire IT operation to provide you all facilities at a much lower cost. First, we will analyze your processes and provide professional guidance to help you identify your operations segments that can be smoothly transferred to cost-effective. You do not have to spend your time, money and energy in managing your infrastructure anymore. You will have fully equipped personnel onsite in 72 hours or less, depending on your exact requirements.

N/W integration and monitoring services: We plan your network and implement accordingly, our assistance including project management, installation planning, product installation and customization. We improve your network availability through remote monitoring, performance reporting and problem, change and configuration management. N/W Design, Administration and consolidation: Whether you are planning a Network for 5 or 2000 users, our Network Admins and Design Specialists have the expertise to set up for the first time. This network analysis includes choosing of variety of hardware and software required, Network type and topology to be implemented, network protocols to configure, cabling media, Network Operating Systems, and client software being used for work productivity. Likewise, careful consideration of the network configuration, wiring type, network protocols and Network Operating System is necessary to ensure smooth operation. Also the network resources to be utilized need to be documented and mapped to the workplace. Finally, a plan for network management, network security, system administration, network backups, as well as support, must be developed based on your companies needs. Sancentre will provide a working diagram of the proposed network configuration in conjunction with the project proposal. These services optimize your network performance and proactively manage operational issues to ensure smooth, uninterrupted running on a 24x7x365 basis.

Backup Management
We assist you to manage your server setup and backup system effectively, we will tune your servers performance at optimum levels. Our server and backup management services ensure that server parameters and operating systems are administered and tuned well. Our services include: OS Admin: Solaris, HP UX, AIX, SCO UNIX and Microsoft Windows. Performance tuning and monitoring of servers using various tools. Storage administration and management Backup management and restoration drill exercises Configuration management Management of upgrades and patches First level diagnosis of server problems and escalation of hardware problems to vendors Our offerings span multiple environments, platforms, operating systems and tools: Performance monitoring and tuning using tools like Unicenter TNG, HP Open View, and Solstice Symons. Storage solutions from EMC, Clarion, SUN and HP Complete range of HP, DELL, and Blade servers setup and integration with all relevant operating systems. We setup backup solutions software from Legato, VERITAS, BMC, Solstice and Symons etc

Database Management:
We have a proven track record with database management systems in multiple systems and environments. Our database services provide for secure, optimal management and increased database productivity. Our services range from database design and enhancement to installation / upgrades, backup / restoration and performance and capacity management

Messaging System Administration:

Corporate Messaging Services:
We understand your current and future messaging needs, and formulate a messaging strategy and solution design to meet your business needs. Sancentre mail integration services provides you with a complete planning and solution execution for messaging Domain. Migration and up gradation of legacy Microsoft messaging systems to advanced messaging systems. We can integrate and provide interoperability with different email systems like Lotus, Novel group wise etc...with minimal disruption of business.

Our other Messaging services in the following technologies:

Microsoft Exchange with Microsoft Outlook POP-based messaging infrastructure Lotus notes Domino

Corporate Messaging Systems Administration: The complexity of administering the applications, it becomes critical to ensure users are well connected. Sancentre messaging systems management services help you ensure smooth functioning of messaging systems: Setup and Administration of Microsoft Exchange 2003 and 2007 Servers with Microsoft Outlook Active Directory, User Account Management , Backups and transaction log management , Monitoring mail queues, Managing Information stores and mail boxes , Management of Internet Mail Systems , Implementation of mail policies, Microsoft Exchange Setup and Administration of Lotus Notes Domino server

Helpdesk and Desktop Management Services:

Sancentre offers a portfolio of unmatched Technical Support Services for the consumer, retail and SOHO customers. We enable our clients to leverage a 24X7 global delivery model. Sancentre s strong understanding of an array of technologies help deliver superior service support which target specific Technical Support Solutions and Technologies, from planning and design to implementation, operation and optimization. Key support tools and enhanced knowledge base will provide your business with the ability to avoid problems, minimize customer complaints, and expedite problem resolution. Sancentre offers multi-channel technical support services. Sancentre helpdesk services can be tuned depending on the size of the company and the array of technology being supported. The requirements for IT help desk support ranges from basic trouble ticketing and first level support for medium-sized companies, to large corporate help desk operations needing a complex mix of proactive and selfservice tools, remote control and diagnostics and strict service-level tracking and reporting.

Desktop Management: Setting up Desktop computer, configuring with various organizational applications, Standard office application management and support Technology refresh upgrades , Personal computer maintenance through single point of contact User support - Latest remote management tools used to resolve problems on the first call, IT help desk services - single point of contact for problems and service enhancements, Total cost of ownership - stable environment that maximizes technology, processes, and economies of scale to lower the costs, Desktop standardization and imaging by using Norton Ghost and other various tools, Asset management - single point for acquiring, deploying, and managing computer and software assets using both remote discovery tools and physical tracking, Customize software suites - office suite, e-mail, and internet browsers etc.

Our Help Desk services include: Set up offshore IT help desk services for IT infrastructure support and management, which covers work stations, servers, operating systems, office productivity suites, email & browser support, network & connectivity issues, line of business & custom applications. Incident management for user queries, so each issue is logged and monitored until resolved. Ticket management engine to move issues through a defined flow from open to closed, including monitoring that response time is within the guidelines of any existing service-level agreement (SLA). Build online knowledge base which is accessable to the enduser. Technology refresh Enhancements and upgrades. Implement leading help desk technologies such as remedy, help star, advanced help desk, track IT etc.

Help Desk Services Continued... Remote management using remote troubleshooting tools for effective first call resolution. Asset & configuration management Centralized way of managing hardware and software assets using both remote discovery and asset tracking tools. Software distribution and license management Security management and virus control Performance management and reporting Change management Trend analysis and pro-active change planning The help desk services cover L1 to L3 and higher levels of support across a wide range of products and technologies.

Data Security: In today's advanced and demanding high end storage technologies, we provide you with a comprehensive solution for your organization to ensure your data is on the much highly available and secure storage. Storage resource management (SRM) policies and software tools can help you increase the ROI from existing storage investments, control storage costs and usage, and effectively plan for future storage growth. At Sancentre, we can help you design, implement and monitor an effective Storage Resource Management Policy. This ensures that storage devices such as disks and file systems are kept available for business usage and to meet SLAs. It greatly reduces the effort and time you spent on managing storage farms and backup jobs. The result is operational efficiency, higher utilization of storage/backup infrastructure and reduced TCO ( Total Cost of Operation). We design and administer SAN , NAS and DAS Design storage and backup monitoring management onsite and offshore We can support your Organization to Virtualizes the IT infrastructure by VMware consolidation and virtualization which gives you highest ROI Secure your Infrastructure by providing a Disaster recovery strategy.

Employee Background Verification: In the present rate of attrition, New hires are an expensive investment and turnover is costly. Our standard recruiting practices will help you circumvent the pitfalls of hiring. Our Comprehensive candidate s screening process include: In-depth employment interviews to gain an understanding of each candidate's skills and interests and their potential compatibility with your firm's IT needs. Employment reference verification. Education Confirmation. Skills and aptitude testing. We conducts comprehensive background screening of its entire technical staff, ensuring that you always get quality personnel. We make a good faith effort to identify potential conflicts-of-interest prior to the placement of our personnel at our client firms. All candidates assigned to your firm will be required to execute case-specific confidentiality agreements.

Recruitment /Manpower:
Sancentre has been highly regarded for our expertise and innovation in the staffing industry. Today, Sancentre is one of the most respected and technologically advanced companies in India. As marketplaces turn increasingly global, so do the human resources challenges. It has been our mission to keep up with these challenges, define and solve specific staffing needs, whereby allowing companies the time and freedom to do what they do best: focus on their core business. Permanent Recruitment Temporary Staffing Contract Administration Onsite Engineers Desktop Engineers Facilities management staffing In addition, Sancentre solutions also provides Personality development, Group discussion preparation, Mock interviews and Resume preparation benefits so that our candidates can reach to their goals easily. In addition, Sancentre Solutions also aiming to provide services in US and UK.

Comprehensive candidates screening process includes: In-depth employment interviews to gain an understanding of each candidate's skills and interests and their potential compatibility with your firm's IT needs Employment reference verification, Education Confirmation, Skills and aptitude testing Sancentre conducts comprehensive background screening of staff, ensuring that you always get quality personnel. We make a good faith effort to identify potential conflicts-of-interest prior to the placement of our personnel at our client firms. All candidates assigned to your firm will be required to execute case-specific confidentiality agreements.

Contact Details:
Sancentre IT Solutions Pvt Ltd. #8, Byrasandra Main road, Jayanagar 1st Block Bangalore-5600 11 080-65465167, 22453524, 9141336161, 9611836161 www.sancentre.com ; info@sancentre.com