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Responsible
Accountable
The person who performs the activity. They are The person who performs the activity. They are responsible for action -- (The Doer) responsible for action (The Doer)
The person who has the power of veto and who carries the The person who has the power of veto and who carries the can if all goes wrong. can if all goes wrong.
Consulted
Informed
Must always be consulted BEFORE aa decision or action Must always be consulted BEFORE decision or action is taken. is taken.
Must always be informed AFTER aa decision or action has Must always be informed AFTER decision or action has been taken. been taken.
Then ask
Lots of Rs
No Rs or As
Why do it? Is the job getting done? No empty space Too much work? Too much consultation?
Lots of Cs
Does everyone consulted add value? Too many As Is accountability at the right level? Is the organisation too hierarchical?
Lots of Is
Good management tool to ensure that resources are matched to activities - identifies where the team is overloaded and who has spare capacity Conflict resolution and decision clarity Ensures ownership of tasks and therefore completion
When to use:
When there are undefined/unclear accountabilities for individuals or departments Where work is not being accomplished Where there is inadequate communication In creating a new team or organisation structure Where decisions are made at the wrong levels
Top tips:
Review and update on a regular basis Use to review and close out work Avoid going into too much detail Conduct sanity check to ensure balanced RACI: One A for each task and no more. Too many / too few Rs resource efficiency or too much work? Too many Cs too much red tape?
ECH Team Member 01 ECH Team Member 02 ESG ECH Team Member 03 ECH Team Member 04 Joint Team Member 01 Joint Team Member 02 Joint Team Member 03 Joint Team Member 04 Joint Team Member 05 Joint Team Member 06 Joint Team Member 07 Joint Team Member 08 Joint Team Member 09 Joint Team Member 10 Joint Team Member 11
A R C R R
C A C I R
C C R
I C I
I C I I C C
C I
I R
R R A
R R R C R A/R R R R R R A/R R R R R R A R R R R A/R R R I/C A R R R R C C R R A/R A/R R C C R C R R A/R R R A R R R R R R A/R C A/R R C R A/R A/R C C C C