Documente Academic
Documente Profesional
Documente Cultură
Definition
QWL deals with the impact of work and the work environment on employees and organization productivity. - It focuses on improving the condition of work to create a supportive and healthy work environment
Management Practices (e.g. way of treating employees & giving them opportunity to use their abilities)
Strong effect
Job Nature (e.g. work load, work hours & pay)
Minor effect
Concept of QWL
Basically it is started with surveys conducted at the University of Michigan between 1969 & 1973. It may be defined as the extent to which the environment at the work place stimulates or hinders the productivity of employee. QWL aims at developing satisfaction of employees needs. To increase employee engagement in both emotional and intellectual way.
Benefits of QWL
LEADING
DEVELOPING
PROVIDING ENHANCING COMMUNICATING ENSURING ENCOURAGING
2) Sexual Harassment.
3) Alcoholism and Drug Abuse. 4) Work Place Violence.
5)Quality circle
6)Self managed team
Workers Participation
Definition:- It is a mental and emotional involvement
of a person in a group situation which encourages them to contribute to goals and share responsibilities.
1) Works Committee. 2) Joint Management Councils. 3) Joint Councils and Shop Councils.
Employees
Effects of Alcoholism on Co- workers, Superiors
and Organization.
Techniques to Deal with Alcoholism and Drug
Abuse.
sex of an individual. More specifically, any sexually oriented conduct-verbal, physical, or by innuendoconstitutes sexual harassment.
European commission classifies sexual
Harassment
- Instructing the male employees on how to
deal with the co-workers of opposite sex. - Companies must have complaints committee - Companies should take disciplinary actions whatever necessary and should not have Unisex toilets
17 HRM / Group No 10 4/14/2012
Quality circle
elements in A QWL
18
HRM / Group No 10
4/14/2012
Quality circle
The concept of quality circle emerged from quality
control.
Definition :- a quality circle is a small group of
19
employees doing similar or related work who meet regularly to identify, analyze and solve product quality problems and to improve general operations. Improving occupational safety and health, improving product design, and improvement in manufacturing process. The ideal size of a quality circle is from eight to ten members. HRM / Group No 10 4/14/2012
position.
20 HRM / Group No 10 4/14/2012
achievement
participation and involvement
worker
It helps in creating a relation
21 HRM / Group No 10 4/14/2012
22
4/14/2012
Team
Team members are interdependent regarding
24
HRM / Group No 10
4/14/2012
formal company-appointed leader, who decide among themselves most decisions traditionally handled by supervisors. high degree of self-determination by employees in the management of their day-to-day work. this includes collective control over the pace of work, distribution of tasks ,organization of breaks, and collective participation in the recruitment and training of new members. Direct supervision is often necessary.
25 HRM / Group No 10 4/14/2012
Open communication Equitable reward system A concern for employee job security Employee skill development Reduction of occupational stress Good employer-employee relations
26
HRM / Group No 10
4/14/2012
27
HRM / Group No 10
4/14/2012
Pension rights.
28
HRM / Group No 10
4/14/2012
Empowerment
This simple idea
says that employees at all levels of an organization should be given responsibility and authority for most day-to-day decisions.
Merits of Empowerment
Speed
Formation of important cross functional links Morale
Demerits of Empowerment
Greater potential for chaos (confusion)
Breakdown of hierarchical control Demoralisation
ERGONOMICS
ERGONOMICS
Importance
Seating
CASE STUDY
Thank you