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6.1 Define the meaning of communication. 6.2 Explain the communication process (A model of communication).
6.1 Definition
Communication
refers
to
the
process
by
which
information is transmitted and understood between two or more people. We emphasize the word understood because transmitting the senders intended meaning is the essence of good communication.
throughout the organization. . Grapevine news is relatively accurate, possibly because the parties tend to use media-rich communication channels (e.g., face to face) and are motivate to communicate effectively. The grapevine relies on social relations, so it is more active where employees have similar backgrounds and are able to communicate easily with each other.
Should the grapevine be encouraged, tolerated, or quashed? The difficulty in answering this question is that the grapevine has both advantages and disadvantages. One benefit is that the grapevine helps employees to make sense of their workplace when the information is not available through formal channels. It is also the main conduit through which organizational stories and other symbols of the organizations culture are communicated.
Along with its informational value, the grapevine is an important social process that bond people together and fulfills their need for affiliation. Finally, because it is most active when employees are worried, the grapevine is a valuable signal for managers to take appropriate action. This may include resolving the problems behind the rumors, or communicating more fully through formal network.
and culture diversity. These dynamics bring new opportunities as well as communication challenges. Employees must become more sensitive and competent in cross-culture communication. Furthermore, they must overcome
Maintain interest
Thank you