PRESENTATION ON INTELLIGENT SOFTWARE AGENTS

Name: HIMANI SETHI Enrolment no:03024302009 Course: B.C.A 5th Sem (EVE)

DEFINATION OF INTELLIGENT SOFTWARE AGENT Intelligent Software Agent (ISA):

A software agent that uses Artificial Intelligence (AI) to fulfill the goals of its clients.

Artificial Intelligence

It is the imitation of human intelligence by mechanical means. Clients then can reduce human workload by delegating to ISAs tasks that normally would require human-like intelligence.

Delegacy
It is for ISAs is far more absolute. ISAs have the capability to generate and implement novel rules of behavior which human beings may never have the opportunity or desire to review. As ISAs can engage in extensive logical planning, the relationship of trust between the client and the agent.

Competency
Commutating with their environment to collect data and actuate changes. ISAs can often analyze the information to find non-obvious or hidden patterns, extracting knowledge from raw data.

Amenability
In ISAs can include self-monitoring of achievement toward

client goals combined with continuous, online learning to improve performance.

Applications of Intelligent Agents

1. Systems

and Network Management:

Systems and network management is one of the earliest application areas to be enhanced using intelligent agent technology. The movement to client/server computing has intensified the complexity of systems being managed, especially in the area of LANs.

2. Mobile Access / Management:

Computing shifts the focus from the desktop to the network, users want to be more mobile. Not only do they want to access network resources from any location, they want to access those resources despite bandwidth Limitations of mobile technology such as wireless communication.

3. Mail and Messaging:

Users today want the ability to automatically priorities and organize their e-mail, and in the future, they would like to do even more automatically, such as addressing mail by organizational function rather than by person.

4. Information Access and Management:

Here, intelligent agents are helping users not only with search and filtering, but also with categorisation, prioritisation, selective dissemination, sharing of information and documents.

5. Collaboration:
Collaboration is a fast-growing area in which users work together on shared documents, using personal videoconferencing, or sharing additional resources through the

network. One common denominator is shared resources; another is teamwork.

6. Workflow and Administrative Management:

Administrative management includes both workflow management and areas such as computer/telephony integration, where processes are defined and then automated.

7. Electronic Commerce:
Intelligent agents can assist in electronic commerce in a number of ways. Agents can "go shopping" for a user, taking specifications and returning with recommendations of purchases which meet those specifications. They can act as "salespeople" for sellers by providing product

or service sales advice, and they can help troubleshoot customer problems.

8. Adaptive User Interfaces:

As capabilities and applications of computers improve, the user interface needs to accommodate the increase in complexity. As user populations grow and diversify, computer interfaces need to learn user habits and preferences and adapt to individuals.

Some agents supported by RETSINA

Explanation of diagram
In the previous diagram user give its request in the form of goal and task specifications to the interface agent. Interface agent fulfill these tasks using task agent. Task agent use info agent which use the information domain and perform its tasks. Where info agent use info source as the information domain. Info agent replies to task agents. Task agent provide solutions to interface agent. Where interface agent give final result to end user.

Interface agents:
It receive the user requests and appropriately present information to the user. These agents use knowledge of the domain and the user role and functionality to help the user formulate and customize his/her information requests.

Task agents:
It have knowledge of the task domain and also have planning abilities. Utilizing the task models, and with planning . For example, they can decompose a high level information request to lower level tasks, and form plans for how to execute the information gathering subtasks, find and query the appropriate information sources, and coordinate the query execution and composition of the query results.

Information agents:
Here each information agent wraps an information source and knows the particular details of how to interact with the source to answer a query.

Difference between search engine and intelligent software agent

Search Engine feature
1. An information search is done, based on one or more keywords given by a user. This presupposes that the user is capable of formulating the right set of keywords to retrieve the wanted information. 2.Information mapping is done by gathering

Intelligent Software Agents

1.Agents are capable of searching information more intelligently, for instance because tools enable them to search on related terms as well, or even on concepts.

2. Individual user agents can create their own knowledge

information about information and documents that are available on the Internet. This is a very timeconsuming. 3. The search for information is often limited to a few Internet services, such as the WWW. Finding information that is offered through other services often means the user is left to his or her own device. 4. Search engines cannot always be reached: the server that a service resides

base about available information sources on the Internet, which is updated and expanded after every
search.

3. Now user have to worry about the question what exactly is being sought instead of worrying about where certain information may be found or how it should be obtained . 4. As a user agent resides on a user's computer, it is always available to the user. An agent can perform one or

on may be 'down', or it may more tasks day and night, be too busy on the Internet sometimes even in parallel. to get a connection. 5. Search engines are domain-independent in the way they treat gathered information. 5.Software agents will be able to search information based on contexts. They will deduce this context from user information.

THANK YOU