TRAINING & DEVELOPMENT

Irtaza Parvez NTI, Islamabad

Introduction

Competitiveness (ability to maintain and gain market share) Competitive Advantage HRM Stakeholders

Training & Development (TnD)

Training
It Helps employees/ individuals to do their current job.

Development
It Helps employees/ individuals to handle future responsibilities.

Training
It refers to a planned effort by a company to facilitate employees learning of job related competencies Knowledge, Skills or Behavior that are critical for successful job performance.

Goal of Training program

To master the knowledge, skill, and behaviors emphasized in training programs and to apply them to day-today activities.

Training

High Leverage Training

It

is linked to strategic business goals and objectives, uses an instructional design process to ensure that training is effective, an compares or benchmarks the companys training programs against training programs in other companies. It also help to create working conditions that encourage continuous learning (understanding entire work system including relationships among their jobs, their work unit and the company).

Training Emphasis

Providing educational opportunity for all employees (training, courses offered outside the
company, self study, job rotation)

An ongoing process of performance improvement The need to demonstrate to executives, manages and trainees the benefits of training Training is being used to help attain strategic business objectives, which helps companies gain a competitive

Steps of TnD

Need Assessment
It

diagnose current problems and future challenges to be met through TnD.

TnD Objectives.
It

States the desirable behavior. SMART Approach.

SMART Approach

Specific Is the criterion stated positively? Free of confusion and subjective terms? Is there only one way to understand it? Measurable Can we verify the criterion? Achievable Can it be accomplished within the project constraints? Realistic Does the criterion make sense? Is it appropriate? Tangible Is the criterion stated in line with an established, understood and recognized definition, procedure or standard?

Steps of TnD

Program Content
It

is shaped by Need Assessment and Training and Development Objectives. is more effective when training methods match the learning styles of the participants and the types of jobs needed by the organization.

Learning Principles
TnD

Steps of TnD
Participation

Learning is quicker and long lasting. Repetition of key ideas Learning is helped when the material is meaningful. Demands of the demands of jobs training program matches the

Repetition

Relevance

Transference

Feedback

Feedback gives learners information on their progress

Training Design Process

Training for Managers

Interpersonal Skills Negotiations Skills Communication Skills Management Skills Creative Thinking Problem Solving Creative Thinking

Training for Support Staff

Efficiency Effectiveness Process Self Discipline Prioritize Tasks Working Style

Assignment # 1

Is Training and Development a Cost or Investment? support your answer with relevant Examples.

Individual Assignment. Submission date . Next Week 19th October 2011.