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HISTORY OF

INDUSTRIAL
PSYCHOLOGY
History of I/O
–Early Years (1900-1916)
–pure research only
–W.L. Bryan advocated
studying
skills rather than problems
Frank & Lillian Gilbreth
 Pioneered time &
motion studies
1908
 First noted
humans as most
important element
in industry
Fathers of I/O Psychology
 Walter Dill Scott—
highly respected as
scientist and
practitioner
 books on ad/sales
psychology
Fathers of I/O
 Frederick W. Taylor
 Realized value of
redesigning work
situation to increase
productivity
 Created work breaks
Fathers of I/O

– Hugo Munsterberg
– German psychologist, applied 
experimental methods to 
perception, attention
– Book focused on worker 
selection, designing work 
situations, psych in ad sales
World War I
 companies formed to
promote psych to industry
 1921 Psy Corp Cattell still open

 Yerkes developed Army Alpha

and Army Beta tests 
Hawthorne Studies­1924
 greatest single episode in formation
of industrial psychology
 some think flawed but still important

 lighting and efficiency

– productivity increased no
matter how varied indep.
– initiated 4 other major studies
Hawthorne Results
WORLD WAR II (1941-45)
–army approached first
–Army Gen Classification
Test
–benchmark in group testing
–also worked to increase
prod
–of workers left at home
–springboard for refining i/o
techniques
Toward Specialization (1946-
63)
 evolved into legit field of
scientific
inquiry increasing academic
courses
 explosive growth working
w/defense industry 50-60
Government Intervention (1964-
now)
– 1964 Civil Rights Act and Title VII
– CRA broad based to reduce unfair
discrimination of minorities
– VII addressed employment discrimination
– by 1978 guidelines for all employers—
tests, interviews,apps
– 1990 ADA signed into law
– author supports govt. intervention, as it
has broadened the field of I/O and
forced to be accountable
– What do you think?
Cross-Cultural I/O Psychology
 100 K U.S. companies overseas
 1/3 of profit from overseas

 1/6 of jobs overseas

 1985-88: 25-40% of U.S.


managers failed overseas
because of cultural differences
Cultural Diversity
 1/3 of work force in U.S. black and
hispanic
 Increase in immigrants from Europe

 More U.S. companies acquired by


foreign through acquisitions and
mergers
 Increase in technology has reduced
time needed for communication and
increased cross-cultural
communication and exposure
Cultural Variations
 Western cultures value meaningful
work and a challenge
 Jobs providing opportunities for
affiliation more appealing in other
cultures
 Questions for the I/O Psychologists:
 Are cultures geographically based?
 Will Western theories work for
others?
 Is the nature/meaning of work

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