Documente Academic
Documente Profesional
Documente Cultură
Revision N 13
06/05/09
Course structure
Module 10 Phased approach to SSP and SMS Implementation Module 9 SMS operation
SMS planning
Module 4 Hazards
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Objective
When completing the module the participants will be able to describe the requirements associated with the operation of an SMS
Module N 9
Outline
Safety risk management
Safety assurance
Safety promotion Questions and answers Points to remember
Module N 9
1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning 1.5 SMS documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation Safety assurance 3.1 Safety performance monitoring and measurement 3.2 The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication
Module N 9 ICAO Safety Management Systems (SMS) Course
Module N 9
Reporting systems
People are reluctant to report Why? Retaliation Self-incrimination
Embarrassment
Module N 9
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Module N 9
1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning 1.5 SMS documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation Safety assurance 3.1 Safety performance monitoring and measurement 3.2 The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication
Module N 9 ICAO Safety Management Systems (SMS) Course
Intolerable region
A L A R P
Tolerable region
Acceptable region
1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning 1.5 SMS documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation Safety assurance 3.1 Safety performance monitoring and measurement 3.2 The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication
Module N 9 ICAO Safety Management Systems (SMS) Course
Safety assurance
3.1 Safety performance monitoring and measurement The organization shall develop and maintain the means to verify the safety performance of the organization, and to validate the effectiveness of safety risks controls
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1.
Safety requirements
Training course for drivers / installation of specific signage. Thrice-daily walk-in ramp inspection programme.
2. 3.
1.
Safety performance targets
Maintain no more than 20 events of unauthorized vehicles on the taxiways per 10,000 operations. By January 2009 reduce to 8 FOD events on the apron per 10,000 operations.
2. 3.
1.
Safety performance indicators
20 events of unauthorized vehicles on the taxiways per 10,000 operations. 15 FOD events on the apron per 10,000 operations. ...
2. 3.
Service provider
Safety assurance
3.1 Safety performance monitoring and measurement The safety performance of the organization is verified throughout the following tools: Safety reporting systems Safety studies Safety reviews Safety audits Safety surveys Internal safety investigations
Module N 9 ICAO Safety Management Systems (SMS) Course
Safety assurance
3.1 Safety performance monitoring and measurement
Safety audits are used to ensure that the structure of the SMS is sound in terms of:
Levels of staff Compliance with approved procedures and instructions Level of competency and training to:
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Safety assurance
3.1 Safety performance monitoring and measurement Safety surveys examine particular elements or processes of a specific operation Problem areas or bottlenecks in daily operations Perceptions and opinions of operational personnel Areas of dissent or confusion
Module N 9
Safety assurance
3.1 Safety performance monitoring and measurement Safety surveys may involve the use of: Checklists Questionnaires Informal confidential interviews Since surveys information is subjective, verification may be needed before corrective action Surveys may provide an inexpensive source of significant safety information
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Safety assurance
3.1 Safety performance monitoring and measurement
Internal safety investigations include occurrences or events that are not required to be investigated or reported to State In-flight turbulence (flight operations)
Frequency congestion (ATC) Material failure (maintenance) Ramp vehicle operations (aerodrome)
Module N 9
1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning 1.5 SMS documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation Safety assurance 3.1 Safety performance monitoring and measurement 3.2 The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication
Module N 9 ICAO Safety Management Systems (SMS) Course
Safety assurance
3.2 The management of change
The organization shall develop and maintain a formal process to identify changes within the organization which may affect established processes and services, in order to:
describe the arrangements to ensure safety performance before implementing changes to eliminate or modify safety risk controls that are no longer needed or effective due to changes in the operational environment
Module N 9 ICAO Safety Management Systems (SMS) Course
Safety assurance
3.2 The management of change
Aviation organizations experience permanent changes due to expansion, introduction of new equipment or procedures.
Changes can: Introduce new hazards Impact the appropriateness of risk mitigation Impact the effectiveness of risk mitigation
Module N 9
Safety assurance
3.2 The management of change External changes Change of regulatory requirements Security Reorganization of air traffic control Internal changes Management changes New equipment New procedures
Module N 9 ICAO Safety Management Systems (SMS) Course
1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning 1.5 SMS documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation Safety assurance 3.1 Safety performance monitoring and measurement 3.2 The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication
Module N 9 ICAO Safety Management Systems (SMS) Course
Safety assurance
3.3 Continuous improvement of the SMS
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Safety assurance
3.3 Continuous improvement of the SMS
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Safety assurance
3.3 Continuous improvement of the SMS Continuing improvement is achieved through: Reactive evaluations in order to verify the effectiveness of the system for control and mitigation of risks, for example through information obtained from: Accidents, incidents and major events investigations
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Operation
SA
System operation Description and context Specific information
Hazard identification
Analysis
Safety risks
Mgt. of change
Assessment
Corrective action
Problem resolution
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1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning 1.5 SMS documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation Safety assurance 3.1 Safety performance monitoring and measurement 3.2 The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication
Module N 9 ICAO Safety Management Systems (SMS) Course
Safety promotion
4.1 Training and education The organization shall develop and maintain a safety training programme that ensures that personnel are trained and competent to perform the SMS duties The scope of the safety training shall be appropriate to each individuals involvement in the SMS
Module N 9
Safety promotion
4.1 Training and education The safety manager should, in conjunction with the personnel department, review the job descriptions of all staff, and identify those positions that have safety responsibilities
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Safety promotion
4.1 Training and education Who?
Operational personnel Managers and supervisors Senior managers Accountable executive
Why?
To ensure that personnel are trained and competent to perform the SMS duties
How much?
Appropriate to the individuals involvement in the SMS
Module N 9
Safety promotion
4.1 Training and education A building block approach
Operational personnel Managers and supervisors Senior managers
3) The safety process 4) Hazard identification and risk management 5) The management of change
ICAO Safety Management Systems (SMS) Course
Module N 9
Safety promotion
4.1 Training and education
Safety assurance
Somewhere between two hours and half a day
Module N 9 ICAO Safety Management Systems (SMS) Course
1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning 1.5 SMS documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation Safety assurance 3.1 Safety performance monitoring and measurement 3.2 The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication
Module N 9 ICAO Safety Management Systems (SMS) Course
Safety promotion
4.2 Safety communication
The organization shall develop and maintain formal means for safety communication that:
ensures that all personnel are fully aware of the SMS conveys safety critical information explains why particular safety actions are taken
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Safety promotion
4.2 Safety communication The means to communicate may include: Safety policies and procedures News letters Bulletins Website Safety communication is an essential foundation for the development and maintenance of an SMS
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SMS operation
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Slide number: 10
Module N 9 ICAO Safety Management Systems (SMS) Course
Points to remember
1. Key ingredients for successful reporting 2. The importance of a formal management of change 3. Safety training Who, why and how much 4. Safety communication
Module N 9
Revision N 13
06/05/09