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Being Good Isnt Enough If You Cant Work With People Technical Abilities May Get You Into Management, But It Takes Interpersonal Abilities To Stay There

Good Working Relationships Make Even The Worst Job Bearable

The One Common Denominator In Every Mess You Find Yourself In Is You

Are You Willing To Own Your Piece Of The Problem, Or Do You Prefer To BE RIGHT And Blame Other People Silence Is Deadlier Than Open Conflict. Conflict Even Poorly Expressed, Can At least Be Dealt With

Personal Relationships At Work Are Important For Friendship Mutual Support Companies Do Not Bring People Together To Form Support Groups--- The Primary Purpose Of Working Relationships Is To Accomplish Work Emphasizing Warm Family Feelings Almost Inevitably Results In Unreasonable And Unmet Expectations

If We Base Our Working Relationships On Friendship, We Will Almost Certainly Problems Dealing With Conflict.
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People Who Insist On Respect Rarely Gets It Liking Everyone You Work With Is Not A Requirement. It Is Not Even Reasonable Expectation Nothing Complicates Conflict Resolution Faster Than Sharing Your Feelings First Things FirstBuild And Effective Professional Relationships, And Personal Relationships Will Follow

Filling A Room With Team Players Does Not Guarantee Teamwork Personalizing Conflict Is The First Step In Relationship Breakdown

Conflict Properly Managed, Seeds Growth, Creativity, And Change

Flawed Conflict Diagnosis #1---The Personality Of The Other Person Flawed Conflict Diagnosis #2--- Incompetence Of The Other Person

Emotions Unleashed Almost Always Do More Damage To The Sender Than They Do To The Receiver

Some Opinions Are Endlessly Discussed----With Everyone But The People Who Need To Hear Them Nothing Kills Relationships More Surely Than Issues Left Unspoken

THOSE PROBLEM PEOPLE The Magic Words ---Please---And Thank YouStill Go A Long Way Some People Might Make Great Neighbors, But You Would Not Want Them To Manage People In Your Company

When Everyone Participates, Organizations Get Smarter

Your Management Has The RightAnd Sometimes The Responsibility---To Retain DecisionMaking Authority Over Certain Decisions In Crisis, The Need For Speed May Call Consolidation Of Authority And Less Participation

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Nothing Derails Clear Thinking And Open Communication Faster Than Anger Given Free Rein The Team Player May Have A History Of Being Hammered Into Submission If You Think People Are Intimidated By Your Power , Take A Closer Look. It Just Might Be Possible That You Are Not Very Pleasant To Work With

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Some People Shut Down For A Long Time If You Make Them Feel Stupid Or Exposed
Gathering Your Thoughts Before You Act May Be Good Stress Management-And Career PreservationStrategy Its Easy To Think Of The Perfect Thing To Say--- About Six Hours Too Late

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Some Conversations Are Going To Be Uncomfortable, No Matter How Much Preparation You Put Into Them Your Assessments Of The Other Persons Character Or Intentions Have No Place In Business Conversations :; Dont Take This Personally, But---;; Is Almost Always Followed By A Highly Personal Attack

Choose Your Battles Carefully. Some Issues Are Not Important Enough To Bring To The Table For Discussion

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Dont Be Reckless. Resolutely Taking A Stand Can Damage Credibility--- Perhaps Even Your Career. No One Likes Complaints. Always Bring A Specific Request , Suggestion Or Solution To The Table

Give Your Boss Ultimatum And You May Get An Opportunity To Polish Your Job Seeking Skills

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Theres Nothing Wrong With Referring To Written Notes During A Conversation. Ask For What You Want---You Just Might Get It. Make Sure That The Two Of You Have Been Involved In The Same Conversation A No Is Often Just The Beginning Of A Great ProblemSolving Conversation

Never Expect Someone To Grant A Request That Fails To Take His Or Her Needs Into Account
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There Are Many Ways To Get There From Here-----Unless, Of Course, You Just Want To Be Right When People Disagree With You, It May Not Mean They Do Not Understand You. They May Just Disagree Gossip Is Poisonous----Talk To The Person Who Needs To Hear About Your Concern Or Dont Talk About It At All. It Takes Discipline To Quit Explaining Your Point Of View And Accept That You Gave It Your Best Shot

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