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A Different Take on Systems Thinking

George Hathaway
3G Organization & Leadership Effectiveness, Boss Center for Breakthrough Thinking, VP ENFP

Systems Thinking
Use breakouts to describe systems thinking 8 minutes One representative reports to group

Purposes
Review approaches to systems thinking Introduce a systems thinking tool Detail some Learning Innovation Island issues

Systems Thinking
Understanding how the parts of a particular system interrelate Understanding how the system works over time Focuses on interconnections among parts rather than just the parts People and things are considered Determine multiple potential outcomes by probabilities

Hopper Model of a System


INPUTS PROCESS STEPS HUMAN ENABLERS PHYSICAL ENABLERS INFORMATION ENABLERS ENVIRONMENT

OUTPUTS PURPOSE(S)

Thinking Styles
Logical, causal Reductionist Holistic

Logical, Causal
Linear Rational Objective Observe characteristics of specific situations & derive general principles One of the 7 elephant gurus

Reductionist
Scientific Method Looks at system Restricts system components to make it possible to observe repeatable experiments. Breaks situations into smaller parts where simple cause & effects are likely Backward looking Problem Solving Managerial Thinking

Holistic Thinking
Wholes rather than parts
Sees the system as a whole

Information overload
Brain becomes selective

Perspectives
Multiple partial views help to simplify

Visionary Thinking

A System Matrix
Fundamental Values Measures Control Interface Future

Purposes Inputs Outputs Process Steps Environment Human Enablers Physical Enablers Information Enablers

Benefits of the Matrix


Unites holistic with some reductionist thinking Simplifies information collection Helps you know what you dont know Works both sides of your brain Think like a leader

Matrix Exercise
Issue. Learning Innovation Island needs to be operational Exercise: Complete Elements Fundamentals and Output Dimensions 10 minutes Representative report out to group

Questions?

References
Open University, Systems Thinking and Practice,
http://openlearn.open.ac.uk/mod/resource/view.php?id=183660

World Future Society, Exploring Tomorrow: Keys to Success in a Rapidly Changing World, 2005, Bethesday, MD Nadler, Gerald & Hibino, Shozo, Breakthrough Thinking: Why We Must Change the Way We Solve Problems, and the Seven Principles to Achieve This, Rocklin, CA, 1990, Prima Publishing

Contact Information
E-mail
ghathaway3@comcast.net george@breakthroughthinking.com

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