Sveu ili te u Zagrebu FAKULTET PROMETNIH ZNANOSTI Zavod za informacijsko-komunikacijski promet informacijsko komunikacijski Katedra za tehniku informacijsko-komunikacijskog prometa

informacijsko komunikacijske tehnologije u prometu

XaaS as a Modern Infrastructure for eGoverement Busines Model in the Republic of Croatia
prof. dr. sc. Dragan Perakovi ; mr. sc. Darko Le kovi ; Vladimir Remenar, dipl. ing.

International Conference Communications and business sector Berane, Montenegro, 20.06.2011.

Changes in IT sector
o Government reorganization o Selling of government shares in telco operators o Deregulation, liberalization and demonopolization o ICT services are subjected to public procurement o ISP > ICSP

ICT fragmentation

4 demands toward ICSP

o Increase productivity o Increase end user satisfaction o Increase innovation o Increase agility

21st century ecosystem

Cloud

Cloud domains
Cloud Architecture Governing the Cloud Governance and Enterprise Risk Management Legal and Electronic Discovery Compliance and Audit Information Lifecycle Management Portability and Interoperability Security, Business Continuity and Disaster Recovery Data Center Operations Incident Response, Notification, Remediation Application Security Encryption and Key Management Identity and Access Management Virtualization

Operating in the Cloud

XaaS
Classic model
Managed by user Applications Data Runtime Managed by user Middleware O/S Virtualization Servers Storage Network

IaaS
Applications Data Runtime Middleware Managed by service provider O/S Virtualization Servers Storage Network Managed by user (Infrastructure as a Service)

PaaS
(Platform as a Service) Applications Data Runtime Managed by service provider Middleware O/S Virtualization Servers Storage Network

SaaS
(Software as a Service) Applications Data Managed by service provider Runtime Middleware O/S Virtualization Servers Storage Network

XaaS in the Republic of Croatia

o Data center o Computer equipment o IP Telephony o Hosted Exchange and SharePoint o Virtual Fax o Hosted Call Center o Virtual Desktop o Software packages

Reliability
o SLA o ICSP s can offer TRUE SLA s o Management, patches and upgrades

Security
o Trust: Lack of Provider transparency. Impacts Governance, Risk & Compliance o Data: Leakage, Loss or Storage in unfriendly geography o Insecure Cloud software o Malicious use of Cloud services o Account/Service Hijacking o Malicious Insiders o Cloud-specific attacks

Conclusion
o Accepting the new paradigm o e-Goverment 2.0, sharing and collaborating o Reduce the expenses o Migrate, but carefully o Define the SLA

Questions
Thank you for your attention