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INTRODUCTION
Quality of human resource is a critical factor in the success of any organization, and more so in service organizations like banking and insurance. HRM is concerned with managing manpower to improve individual, group and organizational effectiveness. HRM involves:
HR planning Recruitment and selection Training and development Motivation Performance appraisal Career development Promotions and transfers
Definition
A process consists of four functions- acquisition, development, motivation and maintenance of Human resources. Human Resource Management is concerned with the people dimension in management. It is a process consisting of the acquisition, development, motivation and maintenance of Human resources.
the philosophy, policies, procedures and practices related to the management of people within the organization.
Nature of HRM
HRM is a process
Focus on Objectives Universal Application Continuous in Nature Integrated use of Subsystems Multidisciplinary Approach Key element in Coping with Problems Development of Team Spirit Development of Employees Potentialities Long term Benefits
Objectives of HRM
Ensure availability of competent workforce Integration of goals Cost containment Goals through able employees Harmonious Relationships Optimization of Human resources Growth and development of employees Satisfy needs Motivation Legal requirements Self Actualization
Scope of HRM
Human Resource Planning Job Analysis and Design Recruitment and Selection Orientation and Placement Training and Development Performance Appraisal Compensation Management Career Planning, promotions and transfers Motivation and communication Employee Welfare Human Resource Inventory HRIS Employee Safety and Health Industrial Relation
Axis PNB HDFC BOB Corporation Bank Andhra Bank Indian Bank Allahabad Bank State Bank of Hyderabad Canara Bank HSBC (rank 6) HDFC (rank 9)
Size of the organization Management Philosophy Extent of decentralization Type of work Kind of people employed Type of service to be provided by HR
Classic Structure
President/ Director HR
Manager
Manager
Manager
Manager
Manager
T&D
Employee Welfare
Employee Relations
Functions of HR
HRP Organization and Job design Staffing T&D Performance Appraisal and Review Compensation and Reward Maintaining effective employer- employee relationship Health and Safety Management Employee Participation Organization Improvement
Personnel Management
Personnel management can be defined as obtaining, using and maintaining a satisfied workforce. Personnel management is basically an administrative record keeping function at the operational level. HRM is a refined and advanced form of personnel management. Personnel management views labour as a tool, the behavior of which can be manipulated for the benefit of the organization and replaced when worn out.
Nature of HRD
Continuous in nature Learning and Training Career Development Organizational Development Potential Appraisal Performance Appraisal
Role of HR Manager
Strategic Partner Employee Advocates Change Campion
Intelligence Empathy Free of stereotypes and prejudice Motivating abilities Analytical abilities A holistic approach Good understanding of human nature and social environment
Focus on knowledge and skill Globalization Attrition rate Reservation Issue Managing Women Workforce/ Workforce diversity Corporate Reorganizations Stress Management Work life balance Meet growing expectation of employees Future Challenges Technology Employee Health and safety
Continued
Ethical issues:
Recruitment and Selection Performance Appraisal Cash and incentive plans Privacy issues
Introduction
it has the right number and kinds of people at the right place at the right time capable of effectively and efficiently completing those tasks that will help the organization achieve its overall strategic objectives.
Introduction
Linked to the organizations overall strategy and planning to compete domestically and globally. Overall plans and objectives must be translated into the number and types of workers needed. Senior HRM staff need to lead top management in planning for HRM issues.
Characteristic of HRP
Futuristic Continuous Process Part of Corporate planning Quantitative and Qualitative Long term and short term plans
Objectives of HRP
Forecasting Human Resource Requirement Effective management of Change Realizing Organizational Goals Promoting Employees Effective utilization of Human Resource Meeting Personnel Requirements Prevent Disruption of Work Control Costs Training and Management Development
Smooth and efficient working of Organizations Filling Gaps in Manpower Expansion and Diversification Changing Technology Increased Employee Mobility Government Policies Budgeting Shortage of Skills
Steps in HRP
Analyzing the Organizational Plans Evaluation and Control
Action planning
Limitations
Problem of Accuracy Emphasis on Quantitative Aspects Uncertain Future Management Attitude Faulty Information System Expensive Time Consuming
Case Study