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Traditionally marketing , distribution planning, manufacturing and the purchasing organizations along the supply chain operated independently. These organizations have their own objectives which are often conflicting. Marketings objective of high customer service and maximum sales revenue conflicts with the manufacturing and distribution goals. Many manufacturing operations are designed to maximize production and lower costs with little consideration for the impact on inventory levels and distribution capabilities
Customer
What is SCM?
Supply chain management (SCM) systems coordinate the movement of products and services from suppliers to customers (including manufacturers, wholesalers, and retailers). These systems are used to manage demand, warehouses, trade logistics, transportation, and facilities, as well as the movement and transformation of materials on their way to customers. SCM applications link people and organizations (and their activities) to information and resources. The ultimate goal is for all components of the chain to exchange information with maximum efficiency and effectiveness, in order to obtain best results for all parties.
SCM applications link people and organizations (and their activities) to information and resources. The ultimate goal is for all components of the chain to exchange information with maximum efficiency and effectiveness, in order to obtain best results for all parties. A comprehensive SCM solution allows you to focus on and optimize key components of your supply chain operations: demand management order management warehouse management production and supply planning service parts planning supplier relationship management supply chain event management international trade logistics transportation management
The difference between managing these components effectively and mismanaging them can mean the difference between success and disaster.
Components of Logistics
Logistics Materials Management Manufacturing & Supply Service Physical Distribution
Customer Service
Suppliers
Raw materials Sub assemblies Manufactured parts Packing materials
Inbound
Materials flow
Work In Progress
Outbound
Finished Goods
Intermediary
Customers
*OEMS *End Users * Govt.
ELEMENTS
Managerial activities
OF
LOGISTICS
Regular activities
Transportation Demand Forecasting Waste Management Inventory Planning & Control Ware housing Order Processing
LOGISTICS
FRAME
WORK OF
LOGISTICS
Internal Operations Physical Distributions
Physical Supply
Logistics is concerned with getting products and services where they are needed, when they are needed. When a consumer goes to the store he not only expects the products available but also expects them to be fresh. This is impossible with out logistics. Thus logistics is an activity which never stops and rests. Its an activity which is carried out 24 hours a day & 365 days a year.
Supply Chain Management concept eliminates this interfunctional protectionism drive, by accepting the whole supply chain as a single entity . All functions along the chain share the common objective of supply and are involved in strategic decision-making. The emphasis is on integration rather than on interfaces between the different functions. The Supply Chain becomes responsible for total inventories in the supply pipe line and also for satisfying customer needs and expectations while meeting all agreed customer service parameters and company targets.
Marketing
INTEGRATED LOGISTICS SYSTEM Inbound Logistics Conversion Operations Primary Logistics Activities Outbound Logistics
Waiting time
Suppliers
Capacity
Delivery
DEFINITION : SUPPLY CHAIN MANAGEMENT Supply Chain may be defined as the network consisting of Customer, Retailer, Distributor, Manufacturer and Supplier, closely linked through efficient flows of, y Material, involving physical product flow from Supplier to the End-customer including reverse flow of returns for servicing and repairs. y Information, involving Customer order receipts in the Supply Chain to delivery from the warehouse till goods reach the End-customer. y Finance, involving credit terms, payment schedules, change of title and ownership arrangements, penalties, etc. at every stage in the Supply Chain.
In a company the Supply Chain links the Customer orders/ expected orders (Sales forecast) with finished product Availability, from Production Availability and from Supplier Availability. The link is so fine tuned that any change in the status in any of the stages gets reported throughout the link immediately, enabling corrective actions and adjustments at every stage, without any loss of time.
The process of planning, organizing and controlling the flow of materials and services from supplier to end users / customers. This integrated approach incorporates Suppliers, Supply management, Integrated Logistics and Operations. When you manage a supply chain,you co -ordinate, Supply management, Operations & Integrated logistics into a seamless pipeline to maintain a continual flow of product & services. Marketing links the customer, the departmental function and supply chain management itself. Marketing analyzes changing trends, potential market volumes, competitors price etc. Marketing then routes information to the other department so they can determine how & when to meet the customer demand. 1
Marketing along with supply management , operations and integrated logistics work to : 1. Co ordinate the outsourcing of materials. 2. Manage bottle necks and reduce the impact on customer. 3. Co ordinate the smooth and continual flow of product and services into, through, and out of the firm. S C M begins with intensive cost negotiation to obtain long term agreement with Tier 1 and 2 suppliers, S C M will classify suppliers as approved, preferred or alliance. S C M may use competitive quotes and price analysis as the best method to conduct business. Concepts may be 1. Target Pricing or Cost Design
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Developing strong relationship with supply chain management members. Developing high quality products and services. Sharing information among supply chain management members. Reducing the order cycle time. Minimizing inventory levels across the supply chain. Reducing the numbers of suppliers and carriers. Building commitment to supply chain management Model implies a need to understand total cost of ownership, You minimize fragmentation and sub optimization of product/ services flow.