By Louella Fernandes, Lalita Menezes, Cindrella Rodrigues, Nitika Gupta, Hamed Danishwar & Mahmood Popal

LETS KNOW MORE ABOUT IT

Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation Or telephonic conversation.

|ITS WHAT YOU SAY AND HOW YOU SAY IT.}

INFORMS- primary purpose of communication CLARIFIES- in case there is misunderstanding or if less

information is provided

CORRECTS- when something isnt done correctly or

efficiently enough

FEEDBACK- necessary for improving systems, policies &

relationships

POWER OF INFLUENCE- helps subordinates or peers

to improve their knowledge or skills

High level of understanding & transparency

No element of rigidity
Promotes quick decision making

Time saving & economical

Essential for team-work Best for transfer of private & confidential message

Not that reliable when business is concerned Less authentic than written communication Can be time consuming & unproductive Not easy to maintain ay lack essentials

SENDER: expresses

FEEDBACK: returns

MEDIUM: transmits

RECEIVER: interprets

Source/Sender- the source initiates the

communication process

Message- an idea, concept, emotion, desire, or

feeling that a person desires to share

Channel- means by which a message moves

from a person to another. Receiver/Destination- The receiver gets the message

Noise- any interference in the communication

process

Feedback- the desired response from the receiver Encoding/ Decoding- the speaker converting
thoughts into a message and the receiver interpreting the same and responding to it

INTEGRITY- Be respectful to the listener VOICE- Sounding pleasant while speaking is a must VOLUME- Adjust the volume of your voice
according to the environment

PITCH- Varying the pitch is highly preferred

RATE OF SPEECH- Better to be slow than

lose clarity

PRONUNCIATION- Required to identify the

difference between two similar sounding words

ACCENT- Should be agreed to by the listener DICTION- Appropriate word at the right time

MAINTAIN EYE CONTACT DO NOT DRAW ATTENTION TO YOUR OWN DRAWBACKS

HAVE SELF CONFIDENCE

Be open to criticism and suggestions Volunteer in various speaking engagements Read books Listen closely to good oral communicators Record your own speech & listen to it When you have something to say, say it with conviction & supporting evidence