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TEAM MEMBERS ABIN JOMY MAYA MURALIDAREN SAMEER PATIL VINIT MISHRA VISHNU MOHAN
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CONTENTS
Introduction Saudi Arabia PESTLE Analysis Saudi Arabian Banking Industry Islamic Financing HSBC Saudi Arabia (SABB) Strategy Products & Services SABB SUCCESS??? Key Learnings
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SAUDI ARABIA
Largest Country in Western Asia, Second Largest in the Arab World in terms of land area. Second Largest Oil Exporter. Absolute Monarchy. Joined the WTO in 2005. Founder Member-Arab League. Literacy Rate:80% Ethnic Mix: Arabs :90% Afro-Asian:10%
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OPPORTUNITIES
THREATS
Democratization gradually implemented The political alliance with the US has in the country been a double-edged sword. The media are reportedly opening up to a wider range of political views. Ongoing struggle between modernizers and the conservatives .
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Recent oil price boom boosted growth Private sector dependent on expatriate in the non-oil sector labor. Growing local population means solid domestic demand for goods, services and infrastructure. OPPORTUNITIES A favorable business environment. THREATS Extreme reliance on oil sector.
Slower growth and lower liquidity will Perceptions of high security risk deter bring inflation down domestically. some investors as well as adding to the costs of insurance. Powerpoint Templates Page 5
PESTLE ANALYSIS
SOCIAL SAUDI ARABIA The country s population has increased. Imported talented individuals and non-Saudis - one-fourth of the population. Emphasis on technical education. Adherence to Islamic values and maintenance of social stability.
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PESTLE ANALYSIS
TECHNOLOGICAL SAUDI ARABIA Saudi Arabia is now becoming technological focused. The spending on connectivity and human resources has increased. Efforts are also being made to make IT an integral part of the Saudi Arabian educational system. Internet was introduced late in 1999 Internet has seen a significant growth
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PESTLE ANALYSIS
LEGAL SAUDI ARABIA The Saudi civil legal system is based on the Share a. No exchange control regulations governing the repatriation of funds, profits or capital after corporate dissolution. Immigration:- Companies are required to register their employee s contracts with the Ministry of Interior Affairs. Employment Law:- Employment matters in the Kingdom of Saudi Arabia are governed by the Labor Law.
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Geographically, the country is well placed. Privatisation has been slow. Membership of the GCC -duty-free access The education system is not attuned to the to markets in Bahrain, Oman, Kuwait, Qatar needs of the private sector, with only . limited technical training. Membership of WTO.
OPPORTUNITIES
THREATS
Government investment in training for Perceptions of high political risk add to 'Saudisation' process. the costs of insurance and private security Joining the WTO and an FTA with the US mean liberalisation will continue. The 'Saudisation' process has been Regional petrodollars.. economy liquid with
guards.
slow.
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SAMA
Issuing the national currency, the Saudi Riyal Supervising commercial banks Managing foreign exchange reserves, promoting price and exchange rate stability Ensuring the growth and soundness of the financial system Operating a number of cross-bank electronic financial systems
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Islamic Financing
Islamic finance is based on shariah, an Arabic term that means Islamic law. Shariah provides guidelines for aspects of Muslim life, including religion, politics, economics, banking, business, and law. Shariah-compliant financing (SCF) constitutes financial practices that conform to Islamic law. Saudi Arabian nationals follow Shariah.
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Shariah Principles
Ban on interest (Riba) Ban on uncertainty. Promote ethical investments that enhance society. Basic Principle: Sharing of Profit & Loss.
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TECHNIQUES
Profit sharing(Mudharabah) Joint venture (Musharakah) Cost plus (Murabahah)
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HSBC
Hong Kong and Shanghai Banking Corporation-started in the 17 th Century. World s local bank- 8,500 offices in over 88 different countries. Revenues (m)-88,002 (2011) Number of employees-331,458 Origin of ownership-Hong Kong HSBC Saudi Arabia-JV b/w HSBC & Saudi British Bank.
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ENTRY STRATEGY
HSBC's decision to enter the Gulf region- a part of the group's thrust on globalization in the 1950s. In 1959, the company commenced its operations in the Middle East by purchasing the British Bank of the Middle East.
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SABB
SABB-The Saudi British Bank-associate of HSBC JV -60% Saudi Nationals 40% HSBC Holdings Plc Capital-SAR 7500 Million Profit-SAR 1,883 million(2011) 111 Branches in SA 18 exclusive ladies branches.
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BANKING DIVISIONS
Personal Banking Division Investment Banking Division Private Banking Division Commercial Banking Division Amanah Islamic Banking Division
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MARKETING MIX
Place 99 branches across Saudi Arabia. 18 ladies only branches. Price Pricing of Islamic products govern the Shariah law for Islamic financing.
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PRODUCTS Products that are different from their other HSBC products worldwide are Takaful (Insurance),Credit Cards & Amanah Products
PROMOTION Organizing and sponsoring social events. Focus on the global image to create a positive brand equity. Word of Mouth Publicity
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SEGMENTATION
Demographic Segmentation Gender: Exclusive ladies branches Income: Wide variety of products caters to customers of different income groups Occupation: Personal & Commercial Religion: Amanah Banking Branches.
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SWOT ANALYSIS
Strengths Strong Domestic Market Presence Benefiting from Global Business Expertise Expertise in Islamic banking 86% of employees are Saudi nationals Weaknesses Decline in Net Interest Income
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Opportunities Growth Prospects in Saudi Arabian Banking Sector Growth Prospects in Takaful Market Promotion of Islamic banking by Saudi government
Threats Uncertain Market and Economic Conditions Sluggish credit growth rates Fluctuating Oil prices
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SUCCESS FACTORS
Global Strategy-emphasis on globalization. Customer first policy. High Quality Service-given top priority. Customer centric product development policy. Emphasis on providing unique banking experience to customers.
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KEY LEARNINGS
Importance of understanding culture. Design products & services with emphasis on localization. Importance of local involvement. Creating a successful brand image in the minds of customers.
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