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Introduction to HedEx Lite

Huawei Technologies Co., Ltd. July 2011
www.huawei.com

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HUAWEI TECHNOLOGIES CO., LTD.

Huawei Confidential

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Contents


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HedEx Lite Overview

   

What Is HedEx Lite Features What's New in HedEx Lite V100R003 Glossary

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Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling

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For details, see the HedEx Lite User Guide.

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What Is HedEx Lite

HedEx Lite, the single-user software edition of HUAWEI Electronic Documentation Explorer (HedEx), is used to browse, search, print, and manage Huawei product documentation. In addition, HedEx Lite allows you to create favorites and remarks, provide feedback, and perform automatic library upgrade.

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HedEx Lite is the lightweight single-user software edition of HedEx.

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Features
HedEx Lite has the following features: Occupies disk space of only 5 MB and small memory space. Does not need to be installed (if the software package is compressed, decompress it). Contains multiple libraries, allowing users to browse documents of different products and different versions in a centralized manner. Provides powerful search functions, allowing users to quickly find desired information. Supports automatic library upgrade, allowing users to obtain the latest Huawei product

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documentation in a timely manner. Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite in a timely manner.

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What's New in HedEx Lite V100R003C05

Currently, the latest version of HedEx Lite is V100R003C05.
Feature Library upgrade Search Feedback Print View Description The scope of libraries that can be upgraded is expanded. Keyword association, spelling check, and synonym prompt functions are supported. Online feedback and viewing feedback responses are supported. Printing pages under different nodes is supported. The functions of going to the next topic, the previous topic, or a specific topic are supported. On the Admin page, you can select multiple libraries at a time for uploading after installing Flash Player ActiveX 9.0 or later. On the Admin page, you can select multiple libraries or folders by holding down Ctrl and then delete or move them at a time. The default save path of libraries can be changed.

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Library management

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Glossary


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HedEx Lite A tool used to browse, search, and upgrade Huawei product documentation. HedEx is pronounced as [`hediks] and is the acronym of Huawei Electronic Documentation Explorer. HedEx Lite is the singleuser edition of HedEx and uses small disk space and memory space. Product documentation Documents delivered to customers along with Huawei products. Product documentation includes solution description, system description, product description, installation manuals, and reference manuals. Product documentation provides guidance for understanding, operating, and maintaining Huawei products.

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hdx file The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx file can be opened only in HedEx Lite. library An .hdx file. basic library An independent library that can be directly uploaded to HedEx Lite. extend library A library used as a supplement to a basic library. upgrade boot file The upgrade boot file is specific for upgrading HedEx Lite libraries and is in .hdxi format. It contains information about the libraries to be uploaded.

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Contents
HedEx Lite Overview Getting Started with HedEx Lite
     

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Obtaining HedEx Lite and Libraries Operating Environment Starting HedEx Lite Viewing and Uploading Libraries HedEx Lite Tray Icon Web UI

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Functions of HedEx Lite Problem Handling

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Obtaining HedEx Lite and Libraries



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From the CD-ROM shipped with a device: You can obtain the documentation CD-ROM from the accessories shipped with a device. HedEx Lite and libraries are available in the CD-ROM. Using other methods: Use the Online Query function of HedEx Lite. Log in to http://support.huawei.com and download HedEx Lite on the homepage. Then click the link as shown in the following figure for details about how to obtain libraries at http://support.huawei.com.

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Contact local Huawei technical support personnel.

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Operating Environment
Software Hardware Operating System


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Other Requirements

Browser HedEx Lite may provide PDF, Word, Excel, and



Microsoft Windows 2000



Microsoft Internet Explorer 6.0/7.0/8.0 Mozilla Firefox 3.0/3.5/4.0 Google Chrome 3.0/4.0/5.0/6.0/7.0/8.0 /9.0


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Microsoft Windows 2003 Microsoft Windows XP Professional Microsoft Windows Vista Home Basic, Ultimate, Business, and Enterprise
 

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Memory: 512 MB or above CPU: 1.8 GHz or above Free disk space: 2 GB or above

PPT documents. Therefore, you need to install the following software:



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Adobe Reader 6.0 or Microsoft Office 2003

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Apple Safari 4.0/5.0

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Microsoft Windows 7

or later

If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support libraries with the maximum size of 10 GB.

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Starting HedEx Lite



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If you have saved HedEx Lite on your computer, go to its save path and double-click the HedExLite. exe file. If you are running the documentation CD-ROM, perform any of the following operations: In the window as shown in the following figure, click Run to start HedEx Lite. Copy libraries from the CD-ROM to the same local path as HedEx Lite or copy both libraries and HedEx Lite to your computer. Copy HedEx Lite to your computer, go to its save path, and then double-click the HedExLite. exe file.
Copy libraries from the CDROM to the same local path as HedEx Lite.

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click Run to start HedEx Lite.

copy both libraries and HedEx Lite to your computer.

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Viewing and Uploading Libraries

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Click the link to learn about how to upload libraries.



If you have obtained libraries, click Library Management on the Admin page and upload libraries. If HedEx Lite does not contain the library that you require, you can access http://support.huawei.com to obtain the library and then upload it to HedEx Lite. If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts automatically for you to view the library. This library, however, is not uploaded to HedEx Lite. Therefore, this library is not displayed on the Home page after you restart HedEx Lite.
Open a library. You can go to the previous or next topic and view the sequence number (for example, 306) of the current topic in the library.

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HedEx Lite Tray Icon

Right-click the HedEx Lite icon on the taskbar and choose Settings from the shortcut menu. In the displayed dialog box, you can upload libraries in batches and view the information about HedEx Lite.
View the HedEx Lite version information. Change the default path for storing libraries.

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You can double-click the HedEx icon to open the HedEx Web user interface (UI).

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Figure 1

You can add a maximum of 10 library paths.

Figure 2

Figure 3

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Web UI Homepage
1. After HedEx Lite starts, its homepage is displayed.

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Help and Contact Us

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2. Libraries with the yellow icon are newly uploaded.

3. Click a library to view its content. 5. Click the icon to upgrade the library.

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4. View the library information.

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Contents
  

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HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite
       

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Advanced Search Automatic Library Upgrade Creating Remarks Providing Feedback Creating Favorites Library Management Printing Documentation by Page or Node Automatic HedEx Lite Upgrade

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Problem Handling

Tip: Play slides in view show mode so that you can click the links in the slides.

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Advanced Search

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Specify a search scope.

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Set search criteria.

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Narrowing Your Search

Use HedEx Lite in Chinese to search for both Chinese and English libraries. Use HedEx Lite in English to search for only English libraries. You can narrow your search by using the following methods:
   

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Search mode Exact search Boolean logic search Wildcard search Fuzzy search

Search Expression "A B" A AND B; A OR B A*; A? A~

Search within results Keyword combination Search syntax Search filtering

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As shown in the following figure, search results are sorted by three categories and then further classified based on scenarios. Note: In practice, the search categories for a library is associated with the search design of the library.
Categories Scenarios

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Automatic Library Upgrade Upgrade Methods

2. If your password is changed, go to Upgrade Settings under Admin to modify related parameters.

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1. Set library upgrade parameters.

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Note: 1. The follow requirements must be met:  You can access http://support.huawei.com.  If your account for logging in to http://support.huawei.com is changed, you need to update the account information on the Upgrade Parameter page.

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Automatic Library Upgrade Automatic Detection

If you have saved HedEx Lite and libraries on your computer, HedEx Lite automatically checks for library upgrade:  If only libraries are upgraded, HedEx Lite prompts customers and Huawei engineers to upgrade local libraries.
HedEx Lite automatically detects for new libraries available on http://support.huawei.com at a two-day interval. If there are libraries to be updated, a message is displayed in the taskbar tray. If you click on the message, the message will not be displayed the next two days. If you do not click on the message, the message will be displayed once you start HedEx Lite again. HedEx Lite will not detect for new libraries the next two days irrespective of whether you click on the message.

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If a Huawei product is upgraded, a Huawei engineer fills in a software application form for pushing the latest libraries to a specific customer who uses HedEx Lite. Then HedEx Lite prompts the customer for library upgrade, helping obtain the latest libraries in time.

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HedEx Lite automatically detects for new libraries available on http://support.huawei.com based on the value of Frequency that you specify. If there are libraries to be upgraded, a message is displayed in the taskbar tray.

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Automatic Library Upgrade Manual Detection

If you have saved HedEx Lite and libraries on your computer, HedEx Lite automatically checks for library upgrade:
On the Upgrade Library tab page, click Upgrade libraries to check whether library upgrade is needed.

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Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new
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versions of libraries are released on http://support.huawei.com, the list of upgrade tasks is displayed below after you click Upgrade libraries.

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Automatic Library Upgrade Online Query

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Enter a correct product name. When you enter the first letter of a product name, HedEx Lite automatically displays all related product names for your reference.

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Note: Huawei engineers and customers have different rights, so the libraries that they can browse in HedEx Lite are also different. Generally, the libraries that you obtain after clicking Online query in HedEx Lite are the same as those that you obtain from http://support.huawei.com. The Obtaining the HedEx Lite Software and Libraries page is displayed. HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential The Viewing and uploading Libraries page is displayed. Page 20

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Automatic Library Upgrade Rollback

After a library is upgraded, if you find that the target version is not the required one, go to Upgrade Library > Upgrade Log and click the left arrow icon as shown in the following figure to roll back to the source version.

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Rollback succeeded.

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Creating Remarks
When viewing a library, you can create a remark as you please.

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1. Click Add Remark to open the Remarks page.

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The icon is displayed if there are remarks.

Click the icon to locate the row where a remark is created.

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Managing Remarks
1. Query remarks by author, title, date, or content. 2. Click Import to import the remarks that are exported from HedEx Lite. 3. Click Export to export remarks to an Excel file.

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5. Click a remark to locate the specific library content.

4. Modify or delete a remark.

Tip: The import and export functions are used for data backup, data migration, and batch feedback.

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Providing Feedback
You can provide feedback if you have any doubts, suggestions, or requirements.
Enter your feedback and click Submit. You can go to My Support to view replies.

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You can provide feedback on each topic in an .hdx file.

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Click View Your Feedback to view replies. When you click Email Feedback, your local email client will be invoked automatically. You can send your feedback to the default email address support@huawei.com.

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Creating Favorites
When viewing a library, you can create a favorite for the page that you frequently view.

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Click Add Favorite to open the Favorites page.

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On the Favorites page, you can view all favorites. If a favorite title is unavailable, the related library does not exist and therefore cannot be opened.
Click a favorite to view specific document content.

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Managing Libraries
On the Library Management page, you can:
Upload a library. To upload multiple libraries at a time, click Add More and then click Browse to add more libraries.

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Create folders to display libraries in a tiered structure.

Choose whether to display a library on the Home page.

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Printing Documentation by Page or Node

You can print a single page or print pages by node (including all its sub nodes).

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Print a single page.

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Print selected nodes.

Tip: Only HTML pages can be printed by node.

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Automatic HedEx Lite Upgrade



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HedEx Lite automatically accesses http://support.huawei.com to check for its later version every seven days after its first start. If a later version is detected, a message is displayed prompting you to download and upgrade HedEx Lite. Alternatively, you can check for a later version of HedEx Lite by using the HedEx Lite icon on the taskbar.

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Note: To upgrade HedEx Lite, you must have an equipment customer account or a Huawei engineer account at http://support.huawei.com. During HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the earlier HedEx Lite moves to HedEx Lite of the latest version.

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Contents
   

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HedEx Lite Overview Getting Started with HedEx Lite Functions of HedEx Lite Problem Handling

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Problem Handling


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(1) When customers encounter any problem in the use of HedEx Lite, the customers can contact Huawei front-line engineers for technical support or call the Huawei Customer Service Hotline or package the log folder under the HedEx Lite path and send it to support@huawei.com. (2) When customers or Huawei front-line engineers encounter any problem in the use of HedEx Lite, they can submit the problems in the iCare based on the product. (3) When the second-line cannot solve a HedEx Lite problem, the problem is submitted to the third-line, that is, the HedEx Lite coordinator of the corresponding product line for solution, or you can also contact the coordinator of the Information Tools Department directly for help.

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Note:  HedEx Lite is an attribute of documentation, pay attention to the following points when submitting problems in the iCare:  Select Document in Root Cause, and enter HedEx Lite information in Work Note.  When the HedEx Lite applies to multiple products, select the product that the submitter is responsible for.

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Thank you
www.huawei.com

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