Documente Academic
Documente Profesional
Documente Cultură
Mumbai (10%) Pune (10%) Bangalore (35%) Hyderabad (5%) Chennai (10%) Others (10%) Others include Chandigarh, BBSR, Indore, Jaipur, Vizag, TVM, Calcutta etc
Shopping Malls
City Centre, Kolkata 400,000 Sq.ft March 2004 onwards
Shopping Malls
High Street Phoenix Mall, Mumbai 450,000 Sq.ft Nov 2002 onwards
Shopping Malls
Sahara Mall, Gurgaon 237,000 Sq.ft June 2003 onwards
WHAT IS A MALL ?
Space should be rented and not sold Presence of anchor stores Must have strong mall management team
NEW CONCEPTS
SEAMLESS MALLS SPECIALITY MALLS (Gold Souk, NCR, Gurgaon)
PROPER PLANNING INCLUDES: VISITORS MANAGEMENT OCCUPANTS MANAGEMENT SOUND INFRASTRUCTURE CREATION OF AN AMBIENCE
OCCUPANT MANAGEMENT:
Help desk Periodic feedback Coordinate construction of shops Billing Collections Attending to grievances & complaints Ensure observance of rules & regulations of the mall
Scope of Services
Utilities Management
Fire Detection and fire fighting system HVAC Lifts & Elevator Water and Fire Pumps Closed Circuit Television System Access Control System Vertical Elevation Systems Water & Fire Fighting Pumps Backup Power Supply
Service Management
Security Electrical & Mechanical DG & HVAC Operations House Keeping Sanitary & Plumbing Pest Control Landscaping Office Support Staff Water Effluent Treatment Plant Maintenance Parking Area Management
Management Functions
Quality Control Health and Fire Safety Preventive Management Energy Management Help Desk Vendor Management & Procurements Tender Processing Inventory Control Budgeting
Minor Repairs
Equipments Civil works Carpentry Masonry work Furniture Painting Trouble shooting Project Work
Accountant
AC Tech
Carpenter
Security Guard
6 AM - 9 AM 7 AM - 9 AM
3 Hrs. 2 Hrs.
11 PM - 7 AM
8 Hrs.
Escalators generally require 5-6 hrs time for maintenance work, in the presence of security staff. To be carried out in the presence of security staff.
Garbage Disposal
7 AM - 8 AM
1 Hr.
Emergency Lighting
Required by Inverters and/or emergency lights in all common areas and shops. Typical minor electrical faults in shops require 10mins to 40mins to repair. Recommendation - Have ample number of electricians at all times. Normal maintenance of AHU's etc. installed in shops and common areas. Cleaning of filters etc. of AHU's, in the presence of security staff for common areas and in the presence of shop owners for the shop. All plumbing work to be done at night in the presence of the security staff.
Electrical Breakdown
24 Hrs.
24 Hrs.
7AM - 10 AM
2-3 Hrs.
Plumbing Work
11 PM - 7 AM
8 Hrs.