Chapter One

An Introduction to Human Resource Management

Chapter Outline
A Definition of Human Resource Management Human Resource Management Functions Recurring Themes in Human Resource Management Current and Future Challenges to Human Resource Management Jobs and Careers in Human Resource Management

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Table 1.1: Top Challenges for Organizations and the HR Profession

Sources: Adapted from More on What CEOs Want from HR, HRFocus, Vol. 80 (4), 2003, pp.5-6; New Study Identifies Key Competencies Necessary for HR, Society for Human Resource Management, June 22, 2003. (Available at: http://www.shrm.org/press_published/1CMS_004834.asp#P28_180) Copyright Houghton Mifflin Company. All rights reserved. 13

Business and HR Challenges Facing Kodak

No More Investment in Film Acquisitions to Broaden Imaging Business Elimination of 12,000 to 15,000 jobs Elimination of Corporate Staff

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A Definition of Human Resource Management

Human Resource Management (HRM) involves all management decisions and practices that directly affect the people who work for the organization. Human Resources the people who work for the organization.

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Human Resource Management: A Career Challenge for the Twenty-First Century

The Value-Added Paradigm Includes:

Focusing on Deliverables Understanding Why Things Work Mastering HR Competencies Extending Boundaries Measuring the Impact of HR Practices

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A Brief History of Human Resource Management

The Craft System Scientific Management Human Relations Organizational Science

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Human Resource Management Functions

Planning for Organizations, Jobs, and People
The Strategic Management of Human Resources Human Resource Planning

Acquiring Human Resources

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Human Resource Management Functions (contd)

Building and Motivating Performance
HR Development Performance Appraisal Compensation Systems

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Human Resource Management Functions (contd)

Maintaining Human Resources
Benefits Safety & Health Collective Bargaining Organizational Exit Employment transitions

Multinational Human Resource Management

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Recurring Themes in Human Resource Management

Strategic Approach International Human Resource Management Maintaining Ethical Policies and Behavior
Stakeholders Ethical Duties

Benchmarking, Measuring, and Evaluating Human Resources Results

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Figure 1.2: Strategic Decisions and Their Implications for Human Resource Management

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Figure 1.2: Strategic Decisions and Their Implications for Human Resource Management
(contd)

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Alternative Views of Human Resource Management

Multiple Constituencies Strategic Impact of Human Resource Management A Political Influence Perspective

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Current and Future Challenges to Human Resource Management

Corporate Reorganizations Global Competition
International Joint Ventures (IJVs)

Cyclical Growth Increasing Diversity in Workplace Employee Expectations Organizations as Vehicles for Reaching Societal Goals
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Diversity as an Organizational and HR Challenge

Source: Marilyn Loden and Judy B. Rosener, Workforce America: Managing Employee Diversity as a Vital Resource, p. 20. Copyright 1991 by Business One Irwin. All rights reserved. Reproduced with permission of The McGraw-Hill Companies. Copyright Houghton Mifflin Company. All rights reserved. 116

Jobs and Careers in Human Resource Management

Types of Jobs
Human Resource Specialist Human Resource Manager Human Resource Executive

Compensation for HR Professionals Career Opportunities Career Progression Certification as an HR Professional

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Compensation for Typical HR Positions

Source: Joe Vocino, Accelerating Compensation Reflects the Changing World of HR and Increased Emphasis on Variable Pay, HR Magazine, November 2003, pp. 75-84. Copyright Houghton Mifflin Company. All rights reserved. 118

Content Areas Covered for HR Certification

*Topics listed in descending order of coverage within the section. **Percentage Weighting PHR and SPHR exams, respectively. Source: Certification Information Handbook, 1998 edition. Copyright 1997 by Assessment Systems, Inc. Reprinted by permission of the HR Certification Institute, Society for Human Resource Management, Alexandria, VA.

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Content Areas Covered for HR Certification (contd)

*Topics listed in descending order of coverage within the section. **Percentage Weighting PHR and SPHR exams, respectively. Source: Certification Information Handbook, 1998 edition. Copyright 1997 by Assessment Systems, Inc. Reprinted by permission of the HR Certification Institute, Society for Human Resource Management, Alexandria, VA.

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Code of Ethics for HR Professionals

Source: Adapted from Society for Human Resource Management. (Available at: http://shrm.org/ethics/code-of-ethics.asp) Copyright Houghton Mifflin Company. All rights reserved. 121

Review
A Definition of Human Resource Management Human Resource Management Functions Recurring Themes in Human Resource Management Current and Future Challenges to Human Resource Management Jobs and Careers in Human Resource Management

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