IINDUSTRY TODAY E 1980s - QUALITY E 1990s BUSINESS PROCESS REENGINEERING, E 2000 - VELOCITY E CUSTOMERS DEMANDING MORE LESS E CUSTOMERS

CUSTOMERS ARE CHOOSY UNPREDICTABLE

FOR

Industry Today - 2

E NEED TO BE LOW COST PRODUCER OF HIGH QUALITY PRODUCTS & SERVICES E DELIGHT YOUR CUSTOMERS E MNCs ENTRY INTO INDIAN MARKET E CHANGES ARE ORDER OF TODAYS BUSINESS E SURVIVAL OF THE FASTEST

IMPACT OF GLOBALISATION

FUNCTION Production Quality Materials Finance HR Marketing

NEED OF THE HOUR World Class Manufacturing Zero Defect Zero Inventory No investment improvement Quality people Aggressive marketing

HCHALLENGES IN THE NEW MILLENNIUM E SEARCH FOR RIGHT TALENT E LEVERAGING HUMAN POTENTIAL E EVOLVING A LEARNING ORGANISATION E ENSURING EMPLOYEE INVOLVEMENT E BUILDING ORGANISATIONAL CAPABILITIES E PERFORMANCE MANAGEMENT E RIGHT SIZING

Change as a Challenge
The single most compelling trend is the change in business itself
- Joe Lunt, Personnel Director, Louisiana A 21st Century Human Resource specialist must understand the connections between HRM and all other processes in a business. It is not enough to be an expert on the technicalities of selection or performance assessment. HRM as a discipline must develop ways of measuring its own worth and achieving added-value for the organization through benchmarking and a positive commitment to the use of information technology - Stewart, T.A. Taking on the Last Bureaucracy
Whatever got you to where you are today is not enough to keep you there

THE DIFFERENCE BETWEEN TWO ORGANISATIONS IS EXACTLY THE DIFFERENCE BETWEEN PEOPLE WORKING IN THOSE ORGANISATIONS.

People in the Organization do work, but we need to ensure that they work the way we want them to work and deliver results. .

Fast Learning ability and equally fast unlearning process only would create performing organization in the competitive economy.

EMPOWER EMPLOYEES FOR GLOBAL PRESENCE

There is no finish line Order of the Day - Empower Employees Faster Than Ever Before Or Succumb Faster Under Global Competition
Empowerment is sharing of power and providing enabling environment to take initiatives and decision for taking actions at all levels of the organization to meet the customer needs Removing In-subordination Enhance Freedom for experimenting Coaching & Mentoring Focus on Development Develop for Decision Making

ONE MUST KNOW WHAT WE ARE GOOD AT AND WE ARE BAD AT RENEW YOURSELF

BBUILDING A COMPETETIVE ORGANISATION THROUGH PEOPLE E MILLENNIUM OF KNOWLEDGE

E HUMAN CAPITAL
E ORGANISATION SUCCESS = STRATEGY + RESOURCES + PROCESS + VALUES E CHALLENGE THE CHANGES OF BUSINESS ENVIRONMENT

E CONSTANTLY RENEW YOURSELF TO RETAIN SUCCESS E NOTHING FAILS LIKE SUCCESS AND NOTHING FAILS AS SPECTACULARLY AS SPECTACULAR SUCCESS - Sumantra Ghoshal

YOU MUST BE THE CHANGE YOU WISH TO SEE AROUND YOU Mahatma Gandhi