BYRitu gupta Prachi Shivangi gupta Shandya pal Reenu singh Priyanka garg

Poor record keeping For all problems blame others Ad hoc decisions Incomplete claim files for PF/Gratuity payment Asking for pay -slips in support of claims

Error in payments No communication to other departments Raising superficial objectives regarding eligibility for payment in compensation cases

At the end , a dialogue was held with the top management , consisting of the MD, ED,OCM. The top team promised their full support in the implementation of the commitments and recommendations . The task force was constituted to ensure implementation with in 15 days. It was decided to review the implementation after 2 months and report .

What is the advantage of dialogue of top management in role negotiation exercise?

Top management and other senior executive of any corporation required to perform both leadership and managerial roles.

Reduce the delays and hardship to the employees. Employees would be motivated. Employees would work with great zeal and enthusiasm. Productivity would increased. Both the departments would maintain the coordination. Low absenteeism and low turnover rate.

The main objective of role negotiation between the personnel and finance department was to understand each others role in the services rendered by them to the employees. 32 persons participated in the exercise and 11 hours were spent on the exercise.

Role negotiating has three phases : Unfreezing Dialoguing with top management The purpose of these exercises is to bring the prejudices out in the open, leading to mutual empathy through positive images of each other.

Own image

Image by finance

Personnels guess

Helpful

Poor record keeping

Wrong pay fixation

Service oriented

Good team work

Inconsistency in application of rules

Inconsistency in application of rules Problem solving attitude

Humane

Problem solving attitude For all problems blame others

Actively solve problems

Finance and personnel groups will meet per month. Proper communication. Error free payment system. All office orders regarding transfer, etc. may be sent to the personnel and administration department once a month

Role negotiation has three phases: 1.Unfreezing 2.Role negotiating 3.Dialouging with top management

Unfreezing consists of microlab, image building and image sharing. 1.Microlab- in this the executives from different departments share pleasant and unpleasant experiences with each other and also their strengths & weakness

Role negotiation faces issues by explicitly surfacing aspects of an individuals or groups work-related behavior, discussing these aspects openly, and then negotiating a settlement among the parties involved that is mutually satisfying. Everyone knows what everyone else expects. Role negotiation is a process for clarifying these expectations

As we know that without support of top management we can not implement new rules, so after role negotiating we will have to consult with the top management. Top management will simplify the rule then order to implement

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