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Chapter-4
t
4- the way we do things here- collective programming of the mind & the social fiber that holds the organization together. 5- the shared beliefs top managers in a company have about themselves, employees and how to conduct business and solve business problems.
caring apathetic
integrative exacting
Role of leadership
Transactional leader create employee satisfaction through negotiating, or bartering for desired behaviors or levels of performance. Transformational leaders strive to raise employees level of commitment and to foster trust and motivation.
Power of leaders
Reward power Coercive power Legitimate power Expert power Referrent power