The Future of Dynamics

Chris Ridd / Dynamics Business Group Director, Australia

Introducing the Dynamics Speaker Panel

Adrian Johnston: General Manager Dynamics, Asia Stefan Jansen: Dynamics Partner Manager Trent Innes: Dynamics Solutions Sales Manager Claire Kennedy: Dynamics ERP Product Manager Ross Dembecki: Dynamics CRM Product Manager

FY10 A Great Come Back and a Great Result

Exceeded budget for the year Revenue Industry focus: increased results from vertical market emphasis Triple digit growth in CRM Seats (2x market) Sales BDM ROI seminars via scalable execution with partner AX business grew by over 40% Over 90% maintenance renewals

CRM

ERP

People

Reconstructed Dynamics leadership team and key roles

#1 Mid Market ERP

Applications Vendor by Market Share ($$)

Fastest Growing CRM

Vendor in APAC by % Growth and CRM Seats

1. Focus & Grow ERP License 2. Grow New Customer Adds 3. Win ERP Market Share in Focused Industries 4. Secure the Install Base 5. Expand Channel Output

1. Expand The Cloud: CRM Online & Hosted CRM 2. Align To Key Industries (PS, FSI , CS, High Tech) 3. Productise Extended CRM 4. Solidify & Grow Partner Ecosystem 5. Leverage the Power of One Microsoft

Dynamics Strategy for APAC

Massive CRM On-Line launch initiative

Much improved trial and lead generation process

CRM #1 in Cloud

Beta

Revenue upside for all partners 5% Referral / 40% CSA

Clarity with 3 Go-To-Market Initiatives

Dynamics CRM

AP029: Selling Dynamics CRM: The Sales Productivity proof points

Ross Dembecki / Wednesday 12:00-12:45 / Room 7

AP049: Microsoft Dynamics CRM 2011 and the Cloud

Craig Steere , Ross Dembecki & Guests / Wednesday 14:45-15:30 / Room 7

AP107: Customer Care Accelerator

Brad Beumer & Ross Dembecki / Thursday 13:45-14:30 / Room 7

AP115: xRM Framework: A Faster Way to Build Business Applications

Ross Dembecki & Craig Steere / Thursday 14:45-15:30 / Room 7

AX momentum Vs SAP

Reinvigorate GP & NAV Business

Industry momentum Clarity with 4 Go-To-Market Initiatives

R2

Cloud innovation through Partner

Dynamics ERP

AP019: The Dynamics Marketing Plan

Claire Kennedy & Ross Dembecki / Wednesday 11:00-11:45 / Room 7

AP058: Hitting the Highs in Mid-market

Claire Kennedy & Martin McCaffery / Wednesday 16:00-16:45 / Room 7

AP087: Microsoft Dynamics BI

Claire Kennedy, Matt Sheard, Craig Steere, Martin Wildsmith / Thursday 11:00-11:45 / Room 7

AP097: Dynamics ERP and the Cloud

Tim Shaw & Steve Iatropoulos / Thursday 12:00-12:45 / Room 7

Partner Academy Lead Referral program

Transition to the Cloud

Focus on Growth

Dynamics Marketplace

Partner Ecosystem

AP011: Why I chose Dynamics: Lets hear from the customer

Chris Ridd & Scott Stewart / Wednesday 9:45-10:45 / Room 7

AP067: Flat Out: How Dynamics Partner Academy can help you grow
Gale Dembecki & Bruce Rasmussen / Thursday 8:45-9:30 / Room 7

AP113: Measure, Manage and Improve: Using Dynamics in your business

John Derbogosian & Tony Banks / Thursday 14:45-15:30 / Room 7

ERP: AX market momentum

CRM: Taking the fight to SalesForce.com

One Microsoft Channel alignment & reach

Analyst Momentum

Selling & Competing

AP029: Selling Dynamics CRM: The Sales Productivity proof points

Ross Dembecki / Wednesday 12:00-12:45 / Room 7

AP039: Your ERP Opportunity

Trent Innes & Matt Sheard / Wednesday 13:45-14:30 / Room 7

AP077: Beating back Salesforce.com

Craig Steere / Thursday 9:45-10:30 / Room 7