A study of The Leadership style of Steve Jobs

A presentation by:ROHIT KUMAR SINGH 2010 MBA-24

BIOGRAPHY BIOGRAPHY
o Born on February 24, 1955 and adopted by Paul & Clara Jobs. o Worked with HP for summer internship after High School. o Dropped out of college after the very first semester. o o o o o o o o 1976: 1984: 1985: 1986: 1986: 1997: 2001: 2007: Started apple computers with Steve Wozniak in 1976. Introduced Revolutionary Macintosh the market. was forced to resign by the board of directors of Apple computers. Founded Next Computers Co-founded Pixar Animation Studio. Next computers was sold to Apple & Jobs became the CEO. launched revolutionary ipod Introduced 3G iphone, first of its kind in the market.
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INTERESTING FACTS ABOUT STEVE JOBS

BORN TO AN ARAB FATHER THEN ADOPTED COLLEGE DROP OUT MILLIONAIRE AT 25 KICKED OUT OF THE COMPANY HE FOUNDED JOBS NEXT ANIMATION BUDDISHT AND VEGETARIAN

INTERESTING FACTS..
READ REPORTS OF HIS OWN DEATH

TOOK HOME $ 1 SALARY DIAGNOSED WITH PANCREATIC CANCER SHUNS COMPUTER, CONCENTRATED ON NEXT GENERATION I WORLD

COMPONENTS OF JOBS LEADERSHIP

FOCUS PASSION INNOVATION INVOLVEMENT EFFECTIVE COMMUNICATION

Innovation distinguishes between a leader and a follower - Steve jobs

You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new Steve Jobs
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AUTOCRATIC STYLE

JOBS ADMIT THAT THERE ARE INCRIDIBLE AMOUNT OF 100 TOP MANAGEMENT PEOPLE WHO REPORTED HIM DAILY

RUDE BEHAVIOR IN MEETINGS AND EXTREMELY IMPATIENT, LACK OF HUMAN QUALITIES

JOBS ALWAYS GIVE EXTRA BENEFIT TO PEOPLE WORKING IN HIS TEAM, ALSO THE PEOPLE WORKING UNDER HIM WERE NOTHING BUT A FOLLOWER.

ENTREPRENEURIAL
RISK TAKER

QUICK DECISION MAKER

NEVER SATISFYING NATURE

TRANSFORMATIONAL LEADER
TRANSFORMED SEVERAL COMPANIES AND BRING MAJOR SUCCESFUL CHANGES TRANSFORMED APPLE FROM COMPUTER MANUFACTURING TO i- WORLD PROVIDER

BEHAVIOR TRANSFORMATION

WHAT STEVE JOBS DID AT APPLE THAT MADE HIM A EFFECTIVE LEADER
PRODUCT DESIGN

TOP NEGOTIATOR

APPLES PUBLIC IMAGE

BEST SPOKESPERSON

RECRUITMENT

CULTURE HE HAS IMPOSED UPON APPLE

ORGANISATION

STRIVE FOR PERFECTION

SECRECY

STEVE JOBS- MANAGEMENT STYLE

FIRST INNINGS WITH APPLE RUDE AND AUTOCRATIC ARGUMENTIVE CARING (91% OF EMPLOYEES TOLD THAT STEVE IS CARING IN A SURVEY) SECOND INNING WITH APPLE POLOTE AND CALM DEMOCRATIC TEAM ORIENTED

STEVE JOBS IMPACT- GOES BEYOND TECHNOLOGY

THE STEVE JOBS VISION

THE MAC COMMUNITY

THE RISK TAKER

LESSONS FROM STEVE

MAJOR DECISIONS WHEN APPLE WAS NOT DOING WELL

In 1997 when apple was facing major competition, he merged NEXT with APPLE. He narrowed down the companys focus to the four point only -Consumer, product, desktop, portability Designed software's for apple Laptops exclusively Introduced i-world Eliminates the key pad from I phone

His Impact
MacIntosh Computer (Mac) iPod iTunes iPhone iPad The Apple Stores The App store All tools to make our lives easier and more streamlined

Lessons from Steve jobs leadership

Dont be slave to focus group Simplicity Bend reality Put for perfection Tolerate only A players Engage face to face Combine the humanities with science

Knows both the small & big picture Stay hungry, stay foolish Focus Take responsibility, end to end When Behind, Leapfrog Put products before profits

Jobs has made the Apple Store the gold standard in customer service by introducing simple innovations any business can adopt to create deeper, more emotional connections with their customers. For example, there are no cashiers in an Apple store. There are experts, consultants, even geniuses, but no cashiers. Apple created an innovative retail experience by studying a company known for its customer experienceThe Four Seasons. Apple Stores would attract shoppers not by moving boxes, but by enriching lives. The lessondont move product. Enrich lives instead and watch your sales soar.

We dont need you. You havent gotten through college yet. Get your feet off my desk. Get out of here. You stink and were not going to buy your product. Theres no reason why anyone would want a computer in their home.

Imagine how one young man with big dreams must have felt when he heard the following. Of course, these statements were all directed at one time or another to Steve Jobs.

What apple employee thinks about Steve jobs According to nearly 1,000 Apple employee reviews and ratings on Glassdoortheyll be sad to see him go , a spokesperson for Glasdore tells WebProNews. Apple employees give Jobs a 97% approval rating (one of the highest rated CEOs) and thanks to his leadership give the company a 3.7 (satisfied) rating (ratings based on a 5-point scale).

Long term its not clear what will happen when Steve Jobs leaves. It seems unlikely he will continue to lead Apple for another two decades. Its possible the magic will go when he does. Apple Employee

I am proud to say that I work for apple and steve jobs. The products speak for themselves and it is great to be able to use them. - Apple Project Manager (Austin, TX) Everything depends on the next hit product and of Steve Jobs staying ahead of the competition. Apple Marketing Manager

Summary

Steve Jobs Contribution To our Society!

World Wide Web (www)

iPod

PiXAR Studios

2011 Fiscal Year Sales ( in the leadership of Steve jobs)

iPod- 42,720,000 iPhone- 72,270,000 iPad- 32,390,000
Sales of Apple products in millions
80 70 60 50 40 30 20 10 0 1st 2nd 3rd 4th total Qtr Qtr Qtr Qtr iPod iPhone iPad

FAME AMONG COMMON PEOPLE

Th ough Steve Jobs had battled cancer for years, somehow his death felt unexpected. Within hours after the news came out, there was an outpouring of grief from around the world that was unprecedented for a business executive. In front of Apples headquarters at One Infinite Loop in Cupertino, in front of the Jobses home in Palo Alto, in front of Apple stores from San Francisco to New York to China, people came to pay their respects. They left flowers and candles and hundreds of personal thank- you notes stuck onto the store windows. They left apples, whole and bitten. They brought their iPhones and their iPads, with messages of sadness and appreciation.

Steves Accomplishments
Steve is in the Guinness Book of World Records as the "Lowest Paid Chief Executive Officer, with a salary of just $1. However, gifts like a $46 million jet and just under 30 million shares of restricted stock make him very well off to say the least Pixar, which Jobs bought in 1986, has been responsible for films such as Toy Story, Finding Nemo, and The Incredibles. Relations with Disney were getting tough, though, and Jobs announced that they would find a new partner in 2004. But, when Eisner was replaced by Bob Iger in 2005, he improved relations, and Disney bought Pixar for $7.4 billion. This made Steve Jobs the largest single shareholder of the Walt Disney Company, with 7% of the stock

the end.