Training and Development

Training may be expensive, but have you estimated the cost of ignorance
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Presentation Agenda
What is Training? Its importance Types of Training The training process Case study

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1- Meaning of Training & Development

It is the process of providing HR with relevant knowledge, skills and attitudes.
It is a process consisting of interrelated steps It is a planned effort It is a continuous Process.

It targets all people

It meets current and future requirements It differs from Education Its advantages are not illusory
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2-Importance of Training
1- changes in the workplace & workforce: since Tr. Aids Orgs to cope with the changes of both workplace (Tech, Structure, facilities ) and employees.

2- maintaining competitiveness & improving productivity: Tr. Was found to be associated

with higher performance and strengthen Orgal Competitiveness (Japanese & German firms)

3- Regulatory requirements: In most countries Tr. Is a mandatory by laws and regulations specially for new employees.
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4- Types of training
A- On-the- Job training Training that takes place in the work site, using actual facilities by senior employees or supervisors. B- Off-the- Job training
Training that takes place off work sites ; in training centers, using educational facilities by professional trainers.
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5- The Training Process

TNA

Prog. Design

Implementation

Training Evaluation

Training Needs Analysis

What is TNA? P. 310 Steps of TNA Training Implementation: A- On-the-Job - One-on-One Instruction P. 317 - Coaching - Job rotation

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Steps of TNA
Organization

Task

Individual

Steps of TNA

Organizational Analysis: This is a macro level analyses the Org. strategies, goals & objectives. (long run) Task analysis: Here our focus on the needs of divisions or task groups(sales, IT, managers, accountants, teachers Individual Analysis: Our study comes down to the individual level to identify personal performance deficiencies.
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Alkhateeb

Off-the- Job training

- Lecture Training -

p. 321 Computer-based Training Videotape Training Equipment simulating Role play Case study Story Telling Discussion Brainstorming
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Training Evaluation
It is the process of assessing the return of Training and its effectiveness. Reasons: P. 327

Levels of Training : 4 level model p. 328

Q: What are the main principles of effective learning? P. 326
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Kirkpatrick's Evaluation Model

Case Study

Case Irena Grugulis

P. 130

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