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  • BC-I-10 Memo N Email

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    E-mail: Advantages More efficient Reduces cost Reduces paper waste Fast means across locations and time zones. Memo is an internal / in-company communication Sent in print or over electronic medium Has flexibilities / company styles followed Has following Format: memo Give in-house writing your best effort Exercise judgment in sending memo use positive language send complete message use appropriate procedures in Routing. Notices Written to internal / external audience Formal Or Legal requirements met use different font sizes for emphasis use headings and sub-headings

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    E-mail: Advantages More efficient Reduces cost Reduces paper waste Fast means across locations and time zones. Memo is an internal / in-company communication Sent in print or over electronic medium Has flexibilities / company styles followed Has following Format: memo Give in-house writing your best effort Exercise judgment in sending memo use positive language send complete message use appropriate procedures in Routing. Notices Written to internal / external audience Formal Or Legal requirements met use different font sizes for emphasis use headings and sub-headings

    Drepturi de autor:

    Attribution Non-Commercial (BY-NC)
    Descărcați ca PPTX, PDF, TXT sau citiți online pe Scribd
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    20 vizualizări10 pagini

    BC-I-10 Memo N Email

    Încărcat de

    prateek_tayal_4
    E-mail: Advantages More efficient Reduces cost Reduces paper waste Fast means across locations and time zones. Memo is an internal / in-company communication Sent in print or over electronic medium Has flexibilities / company styles followed Has following Format: memo Give in-house writing your best effort Exercise judgment in sending memo use positive language send complete message use appropriate procedures in Routing. Notices Written to internal / external audience Formal Or Legal requirements met use different font sizes for emphasis use headings and sub-headings

    Drepturi de autor:

    Attribution Non-Commercial (BY-NC)
    Descărcați ca PPTX, PDF, TXT sau citiți online pe Scribd
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    din 10

    IMT-N-I-2011 Business Communication-I Session X

    Jargon allows us to camouflage intellectual poverty with verbal extravagance. -David Prat

    Learning Objectives
    Emails Memos Circulars Notices Comparison Table:

    Letters, E-mail, Memo, Circular, Notice

    E-mail: Advantages
    More efficient Reduces cost Reduces paper waste Fast means across locations & time zones

    Composing E-mails
    Standard format Useful subject line Single topic directed at receivers need Careful use of jargons & abbreviations

    Dont Push That Send Button


    Use e-mail only when it is the most efficient channel Never substitute e-mail for face to face meeting Remember the hierarchy: meeting- call- email Never print your e-mail Send nothing over e-mail that must be error free Never delete names from your address book Never forward chain e-mail Never send e-mail when you are furious or exhausted Dont pass on rumor about real people /companies

    Nick Morgan, Harvard Management Communication Letter, August 2002

    Memo

    Is an internal/ In-company communication Sent in print or over electronic medium Usually short & impersonal Written for routine official matters Has flexibilities/ company styles followed Has following Format:

    To: CC: From: Date: Subject: Message:

    Memo

    In-house communication principles


    Give in-house writing your best effort Exercise judgment in sending memo Use positive language Send complete message Use appropriate procedures in
    Routing Filing Initialing & Presenting memo

    Office Circulars

    Used to send same information to a large number of persons Used mostly for internal office communication Prepared at originating office & copies circulated Blank formats or Mail merge used to personalize Written to the point, with courtesy you emphasis not you all

    Circulars & Sales Letters, Shirley Taylor, pp 252-254, Communication for Business 4th ed., Pearson

    Notices

    Written to internal/ external audience Formal Or Legal requirements met Writing Notices:
    Format:

    Letterhead To Notice + Heading Message Signature Date & Place

    Use different font sizes for emphasis Use headings & sub-headings Use numbered/bulleted points Use page to effectively display notice in full
    Notices & Advertisements, Shirley Taylor, pp 292-296, Communication for Business 4th ed., Pearson

    Comparison Table
    Letter E-Mail Memo Circular Notice

    Format
    Length Approach Points Formality

    Flexible
    Short Personal Indirect Formal/Cas

    Highly Flex
    Short

    Flexible
    Short

    Flexible
    Precise

    Fixed
    Precise

    Im/Personal Im/Personal Im/Personal Impersonal Direct/In Formal/Cas Direct/In Formal Direct/In Formal Directly Formal

    Internal/ Ex
    Recipients

    I/E
    One/Many

    I/E
    One/ Many

    Internal
    One/Many

    Internal/ Constituent
    Many

    I/E
    One/Many

    Recorded

    Yes

    Yes

    Depends

    Yes

    Yes

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