Introducing Oracle E-Business Suite R12

The

Global Business
Release
Brought to You by Oracle Applications Unlimited

Copyright 2006, Oracle. All rights reserved.

Release 12 Enables You To

Think Globally Work Globally Manage Systems Globally

Increase productivity with global processes that cross applications, divisions, and regions

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Agenda TOI R12 CRM

1. 2.

What is iStore iStore CRM & ERP integrations

3.

iStore R12 New & Changed Features

i. ii. iii. Telecommunication Service Ordering B2C Feature Enhancements B2B Feature Enhancements

4.

iStore Technical Changes

Copyright 2006, Oracle. All rights reserved.

What is iStore

Oracle iStore is an electronic commerce application that enables companies to build, manage, and personalize powerful, global and scalable Internet storefronts. iStore may be used in both business-to-business (B2B) and business-to-consumer (B2C) selling model.

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Its all about the Customer !

'Customers can increase revenue by using Oracle iStore to run online marketing campaigns, cross-sell and up-sell related products, create targeted catalogs and pricing and manage the entire order and inventory processes.'

American Hospital Corporation, EAS, EMC, Hazelden Foundation, Infinity Resources, Inter-Tel(r), Incorporated, Master Lock, Plantronics, Qatar Steel Company, Specialized Bicycles, Toshiba America Business Solutions, Inc., Viewsonic, and Viking Range

Copyright 2006, Oracle. All rights reserved.

iStore integration with CRM and ERP modules

OTM iSupport

A/R API

OTM API 5 iStore

13

Oracle Shipping

EcFoundation

Inventory

Configurator

4 3 iMarketing

11a

Price Engine

11b

OrderCapture

10

Oracle TeleSales(Quotes& Opportunities)

12

iPayment

MRP

Order Management

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Accounts receivable

iStore Release 12 Offering

Telecommunication Service Ordering B2C Feature Enhancements

B2B Feature Enhancements

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Copyright 2006, Oracle. All rights reserved.

iStore Release 12
Telecommunication Service Ordering
R12 New Features 1. New Configuration
Configure service starting from phone Configure service starting from plan

2. Shopping Cart Enhancements

One-Time and Recurring Prices Pay Now, Pay Later

Reconfiguration from Shopping Cart

3. My Products View
Install Base View Reconfiguration from Install Base http://ouweb.us.oracle.com/ebus/TOIs_r12_ord_istore.html
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Copyright 2006, Oracle. All rights reserved.

iStore Release 12
B2C Feature Enhancements
R12 Features
1. Online Account Creation for Existing Customers 2. Usability Enhancements 3. Checkout Enhancements
Single Page Checkout Statement Address and Credit card Verification Value (CVV) support

Contracts Enhancements

4. Online return enhancements

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Copyright 2006, Oracle. All rights reserved.

iStore Release 12
B2B Feature Enhancements
R12 Features 1. User Access Single Sign On and Partial Registration 2. Usability Enhancements 3. Checkout Enhancements

Ability to capture end-customer information

New UI for multiple shipping and billing addresses Defaulting options Ability to skip checkout steps for order placement

4. Order Tracker Enhancements 5. Procurement System Integration

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Copyright 2006, Oracle. All rights reserved.

iStore Release 12
Technical Changes
1. 2. No New Forms No forms have changed, there have been minor and major changes in a lot of html pages listed in the excel. No Obsolete forms or HTML Pages Status Quo on XML Publisher components, Reports & Workflows 85 New APIs, 7 Deprecated APIs, More than 60 APIs changed 7 New programs introduced for credit card consolidation, installed base & customer details, no obsolete programs, changes to various programs have been made 3 New SQL loader files for migrating credit card, pricing information and making changes in tables views etc, no sql loader files have changed or become obsolete. Change in MSITE DEVELOPER DF, The CC_TYPE field would be mapped to a value set IBE_CREDIT_CARD_TYPES whose validation will be on the Oracle Payments table IBY_CREDITCARD_ISSUERS_V. http://ouweb.us.oracle.com/ebus/TOIs_r12_ord_istore.html
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3. 4. 5. 6.

7.

8.

Copyright 2006, Oracle. All rights reserved.

Technical Changes Contd..

9. No new or obsolete Flexfields 10. A Number of profile options have been introduced to facilitate MACD, Order Tracking & Storing Carts. No profile options have changed or become obsolete. 11. Additional columns have been added to IBE_MSITES_B, IBE_ORD_ONECLICK_ALL, IBE_MSITE_CURRENCIES & IBE_DSP_SECTION_ITEMS.Please check the attached sheet for details. 12. No New or obsolete tables 13. 3 New Views introduced, 5 Views Obsoleted and a number of views have changed to included the org_id column for MACD. 14. New Changed or Obsolete synonyms. 4 synonyms have changed to incorporate MACD - IBE_ACTIVE_QUOTES, IBE_ORD_ONECLICK, IBE_SH_SHP_LISTS & IBE_SH_SHP_LIST_ITEMS

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Next Session
To Be Announced

Q&A Thank You

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