Rotman Management14 min cititeTech
China’s Innovation Agenda: A Middle Power Finds Its Way
IN LATE 2017, a headline in the South China Morning Post declared that “China’s chance to lead global innovation may lie with 5G mobile technology development.” The accompanying story began as follows: “China is on the cusp of recasting itself as a l
Rotman Management6 min cititeTech
The Roots of Entrepreneurial Success
You have been involved in start-ups for many years as a founder, co-founder and Chief Technology Officer. In your experience, does entrepreneurship demand specific traits, or can anyone with a great idea do it? I don’t subscribe to the idea that it t
Rotman Management11 min cititeLeadership & Mentoring
Banishing Occupational Stereotypes
BOMBARDED WITH STIMULI from every direction, it is not surprising that we often resort to categorical thinking to simplify incoming information. The problem is, this common habit can manifest itself in a tendency to group individuals on the basis of
Rotman Management7 min cititeTech
Setting the Course for Your Innovation Journey
MANY WELL-ESTABLISHED COMPANIES KNOW that innovation is critical but have only just begun to test the waters. Others have set sail and are learning to navigate. The most advanced are mid-voyage, deep into their quest. Wherever they are on their journ
Rotman Management10 min cititeSociety
Winning the 20s: The Business Imperative of Diversity
THE 2020S HAVE ARRIVED, and there are no spoilers. It is likely that the years to come will be marked by geopolitical and economic uncertainty, with continued disruptions from digital challengers. How can business leaders ensure that their organizati
Rotman Management7 min cititeTech
Bringing Quantum To The People
In September of 2019, Rotman Assistant Professor Peter Wittek went missing during a mountaineering expedition in the Himalayas, after being caught in an avalanche. Peter was a valued member of the Rotman community and his loss is keenly felt. We are
Rotman Management12 min citite
The Value of Personal Relationships in a Digital World
NO ONE WOULD ARGUE that online and mobile banking have transformed the financial services industry. Tech-savvy customers welcome online banking for its convenience, and banks view it as a way to increase efficiency. But despite the rapid growth of di
Rotman Management9 min citite
Pitching Novel Ideas: A User’s Guide to Success
INNOVATION IS WIDELY ACCEPTED as the driving force for organizational growth and competitiveness. Yet academics and practitioners alike continue to lament the slow pace of innovation and seek remedies to accelerate it. One reason for the disappointin
Rotman Management15 min citite
Turning Disruption into Opportunity: How to Release Trapped Value
WHAT HAPPENS when new and fast-improving technologies create opportunities to unleash untapped sources of revenue—some of them long trapped by market inefficiencies? As digital components become relentlessly better, cheaper and smaller, this is a que
Rotman Management10 min citite
Disruptive Leadership: The Amazon Management System
MANAGEMENT ISN’T WHAT IT USED TO BE. And that just might be the understatement of the century. Every single executive, entrepreneur, manager and employee out there — without exception — must recognize that the century-old traditional management syste
Rotman Management8 min citite
How to Envision Your Organization’s Future
Since you became CEO of auto-parts manufacturer Linamar in 2002, it has been transformed into a $7.6 billion diversified global manufacturer of highly-engineered products powering vehicles, motion, work and lives. Can you talk a bit about the company
Rotman Management6 min cititeTech
Embracing AI in Financial Services
You are the Chief Science Officer at RBC and you also oversee its AI research institute. Describe the bank’s interest in this arena. There are many aspects to our interest in AI. First of all, financial services is a very data-driven business. From t
Rotman Management2 min citite
Creative Destruction II
FROM BANKING TO RETAIL, healthcare to manufacturing and education to professional services, digital technologies and innovative business models are upending organizations around the globe. The humbling fact of life for the modern leader is that virtu
Rotman Management8 min citite
The Dawn of a Global Cryptocurrency
AS OF JUNE 18, 2019, Facebook’s closely guarded cryptocurrency project was no longer a secret. That’s the day the Creative Destruction Lab (CDL) announced that it would be joining Facebook and 26 other organizations as a founding partner of the Libra
Rotman Management14 min citite
Creative Construction: The DNA of Sustained Innovation
Creative destruction—the idea that successful innovators sow the seeds of their own destruction—was defined by Joseph Schumpeter over 70 years ago. Is this still a phenomenon today? Gary Pisano: Absolutely. Schumpeter nailed it when he coined that te
Rotman Management6 min cititeTech
How AI Amplifies Human Competencies
Not everyone is on board with AI and machine learning. None other than Elon Musk has suggested that it might lead to World War III. What is your take on the situation? You’re absolutely right that there is a huge amount of alarmism and ‘automation an
Rotman Management10 min cititeTech
Thought Leader Interview: Vinod Khosla
In a 2017 essay (“AI: Scary For The Right Reasons”), you wrote that AI might improve metrics like GDP growth and productivity, but at the same time, it may worsen less visible metrics such as income disparity. Are you still concerned about that? Even
Rotman Management8 min cititePolitics
The State of Innovation in India
The innovation landscape in India covers every industry — from technology to manufacturing and services to government. Which area has seen the most progress? Some really exciting things are happening. India has some advantages in this area from being
Rotman Management12 min cititeTech
Bringing Big Ideas to Life
ON A RAINY DAY IN NEW YORK CITY, Travis Kalanick and Garrett Camp couldn’t get a cab. They quickly realized that trying to get a taxi in the rain was a horrible experience. The duo went on to found Uber, which became one of the most successful unicor
Rotman Management6 min citite
How to Disrupt Yourself
Your latest book is all about disruption from within an organization. What does it mean to ‘disrupt it yourself’? ‘Disrupt it Yourself’ is a play on the traditional DIY, or do it yourself. It underlines the importance of not waiting for others to sol
Rotman Management12 min cititeTech
Machine Learning in Business: Issues for Society
AT ITS CORE, machine learning is concerned with using large data sets to learn the relationships between variables, make predictions and interact with a changing environment. And it is becoming an increasingly important tool in business — so much so
Rotman Management7 min cititeSociety
Disrupting the Healthcare System
What are the biggest wicked problems in healthcare right now? There are several, and from my perspective they are driven by two factors. The first is that there are so many stakeholders involved, which often means that there is no one ‘right’ solutio
Rotman Management10 min cititeTech
The Algorithmic Leader
You have said that in today’s environment, “every company is an algorithmic company, whether it knows it or not.” Please explain. Mike Walsh: We often assume that only purely digital companies like Google or Netflix can be called ‘algorithmic’ becaus
Rotman Management7 min cititeTech
Using AI to Improve the Customer Experience
More than 20 years after the Internet went mainstream, you believe a new transformation is beginning. Please describe it. In the 20 years since companies started creating websites, virtually everything about the way we interact with businesses has ch
Rotman Management11 min cititeTech
Leadership Forum: Creative Destruction in Healthcare
Chief Digital Officer, Partners HealthCare MY COLLEAGUE, BEST-SELLING AUTHOR Atil Guwande, recently wrote an article for the New Yorker titled, “Why Doctors Hate Their Computers.” In it, he points to a number of workflow-related issues that are probl
Rotman Management6 min citite
Impact Investing in Asia
For those who aren’t familiar with the term, what is impact investing? Impact investing means investing in funds or organizations with the intention of generating a measurable social or environmental return alongside financial returns. Some of the ar
Rotman Management11 min cititeLeadership & Mentoring
Cultivating an Unstuck Mind: Four Steps to New Insights
THIRTY YEARS OF RESEARCH and practice have led me to a conclusion that sums up my approach to organizational problem solving: The questions people ask about situations they want to change reveal a lot about what they are thinking and feeling. This in
Rotman Management6 min citite
How to Become a More Strategic Leader
MY CAREER AT FACEBOOK started in 2006 as its first intern. Three years later, I became a rookie manager at the age of 25. Today, I manage an organization of hundreds of people. This journey has brought countless new challenges, mistakes and lessons.
Rotman Management7 min cititeSelf-Improvement
Networking: What Leaders Need to Know
You have said that networks matter to outcomes that are important for both individuals and organizations. How so? The easiest way to think about it is that nobody can do it alone. We are no longer able to perform our complicated, interdependent jobs
Rotman Management2 min cititeLeadership & Mentoring
Secrets Of The Best Leaders
THE STATE OF LEADERSHIP has been in the spotlight in recent years, for good reason. With employee engagement at an all-time low, the 2019 Edelman Trust Barometer once again demonstrated a serious crisis of confidence in institutional leaders to help
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