CONDIŢII INIŢIALE ŞI CERINŢE PENTRU DEZVOLTAREA SISTEMULUI

Întocmirea tabelului cu condiţiile privind legalitatea, politicile sistemului, siguranţa şi securitatea, regularizarea şi standardizarea sistemului de
informare în timp real pentru trafic şi călătorie.

Categoria „condiţii politice” se referă la cerinţe privind cadrul legal, modul de reglementare şi standardizare, cadrul politic şi de securitate în care
va funcţiona sistemul de informare privind traficul şi călătoria. Cele mai relevante cerinţe pentru sistemul proiectat trebuie să cuprindă:

- Cadrul legal: cadrul legal trebuie să asigure conformitatea cu legislaţiile Europeană şi naţională în ceea ce priveşte securitatea datelor, anonimatul
utilizatorilor, precum şi protecţia datelor cu caracter individual sau privat;

- Reglementări şi standarde: standardizarea şi reglementarea din domeniul bazelor de date, interoperabilitatea tehnică, limba folosită la operarea
sistemului, modul de tarifare şi de taxare a sistemelor etc. Se pot utiliza standarde la nivel internaţional, de exemplu CEN (Comitetul European
pentru Standardizare) sau naţional (STAS), în măsura în care acestea sunt disponibile;

- Cadrul politic: reprezintă cadrul politic necesar definirii ariei de cooperare dintre furnizorii de servicii, utilizarea intermodalităţii în transporturi,
planificarea multinivel etc. Cadrul politic investighează dacă resursele necesare sunt suficiente şi dacă se asigură beneficii suficiente din
investiţiile în intermodalitatea transporturilor, pentru a justifica public investiţia:

- Securitate: este necesar cadrul securizat ce asigură o mai bună cooperare dintre furnizorii de servicii, pentru asigurarea protecţiei pasagerilor,
utilizatorilor serviciilor, împotriva ameninţărilor externe ale sistemului.
 echipamente Furnizor de

Dezvoltator de sistem
Operator de serviciu

Operator de sistem

Operator de reţea
Autoritate locală

Furnizor de date
Cerinţă

Utilizator
Grup (Serviciu – Descrierea cerinţei
Platformă)

Serviciu / Conformitate cu reglementările naţionale şi europene în

platformă ceea ce priveşte datele personale, protecţia anonimatului

Serviciu Informarea utilizatorului (ca pasager sau participand la

trafic) privind drepturile şi protecţia sa, privind îndatoririle
sale
Cadru legal
Platformă Informarea utilizatorului (ca utilizator oarecare) privind
drepturile şi protecţia sa, privind îndatoririle sale

Platformă Asigurarea cadrului legal pentru furnizarea informaţiilor

necesare de la centrele de control al traficului

Reglementare Platformă Respectarea standardizării din domeniul bazelor de date din

şi transporturi, limba utilizată la manipularea informaţiilor
standardizare publice din transporturi şi interoperabilitatea tehnică

Platformă Cine participă la soluţionarea problemelor de

incompatibilitate dintre standarde atunci când se asigură
servicii trans-frontaliere de informare pentru trafic şi
călătorie

Serviciu / Integrarea tarifelor pentru bilete şi de taxare (armonizarea

platformă taxelor, costurilor biletelor, a monedei acceptate pentru
plată şi modalitatea de plată)

Serviciu / Crearea şi utilizarea de standarde comune internaţionale

platformă pentru terminalele multimodale de transport, armonizarea
standardelor

Serviciu Definirea, promovarea şi adoptarea unor politici la nivel

internaţional pentru dezvoltarea de servicii de informare
 pentru transportul intermodal, ca alternativă la utilizarea
autovehiculelor personale pentru deplasarea în zonele
urbane

Serviciu / Interes politic privind volumul, structura şi cererea

platformă potenţială de transport intermodal în scopul definirii liniilor
directorare pentru planificarea dezvoltării domeniului
transporturilor în regiune

Serviciu / Interesul politic privind asigurarea cadrului competiţional

platformă de dezvoltare şi accesului dezvoltatorilor de sisteme pe o
piaţă non-restrictivă

Serviciu / Evaluarea beneficiilor ce se pot obţine din dezvoltarea

Cadrul politic platformă sistemelor de informare privind traficul şi călătoria

Platformă Urmărirea, controlul şi asigurarea cadrului necesar pentru

cooperarea fructuoasă dintre actorii ce contribuie la
dezvoltarea sistemului

Serviciu / Găsirea mijloacelor de stimulare a călătoriei intermodale în

platformă detrimentul utilizării vehiculelor personale. Politici de
taxare a utilizării vehiculelor personale în zone cu acces
controlat şi în aria de acoperire a serviciilor de călătorie
intermodală/informare pentru călătoria intermodală

Serviciu / Asigurarea mijloacelor şi politicilor de securitate pentru

platformă mânuirea bagajelor. Asigurarea serviciilor de supraveghere.
Securitate
Serviciu / Asigurarea mijloacelor şi politicilor de securitate pentru
platformă călători, pasageri, participanţi la trafic şi utilizatori ai
sistemului de informare pentru călătorie intermodală

Se va utiliza modelul de mai jos pentru definirea grupurilor, cerinţelor şi entităţilor care se vor ocupa de dezvoltarea acestori cerinţe de sistem.
 C ontent/D ata P rovider
Group Requirement Description of Need / Requirement Source

E quipm ent P rovider

A dvertising A gency
Local A ssocitation

S ystem D eveloper
U ser (C om m unity)
Focus (Service

N etw ork O perator

S ervice O perator
In-Tim e O perator
S ervice P rovider
/ Platform)

Local A uth ority

Platform The Service Framework shall enable to integrate X X X X X X eMOTION
existing systems.
Platform The framework shall include a broad range of data X X X eMOTION
provided by many different stakeholders for all
modes of transport. This will be the real challenge
for the success of the service.
Service / The Service Framework shall allow any node have X X X X eMOTION
Platform an evolutionary development strategy that enables
their continuous upgrading.
Platform The Framework shall not constrain interfaces to be X X X X X eMOTION
of a particular type, or from a particular
manufacturer.
Service / Needs to have standardized access to information X iTravel
Platform about all services (such as airlines, trains, hotels) in
Europe: timetables, schedules, availability, prices,
maps etc.
Platform Needs to have a well-equipped infrastructure to X X X X i-Travel
enable information providers to manage all
incoming information
Platform Needs to have access to real-time information X X X X i-Travel
related to public transport, to be able to provide his
information via an information provider and a
service provider, needs to optimise the costs,
needs to have access to all information needed to
optimise multimodal transport
Platform Interconnection/compatibility with other ATIS from X X X X X X Safetraff
the region
Platform A key issue when providing intermodal information X X X X kite
is integrating the databases of different providers
into a user friendly and comprehensive system.

Platform The Service Framework shall build on existing X X X X X X eMOTION

hardware, infrastructure and standards.
System, service and Platform The Service Framework shall avoid the need for X X X X eMOTION
data integration unnecessary multiple data sources or redundant
data management.
Platform The Service Framework shall secure that charging, X X X X eMOTION
billing and routing functionalities are implemented
on a high level within the architecture.

Platform The Service Framework shall enable any service X X X X eMOTION

operator node to provide information in any
requested language.
Platform All nodes that conform to the Service Framework X X X X X X eMOTION
shall exchange information in a manner that
permits a given geographic location to be
understood by all parties.
Platform The Service framework shall enable any node in X X X X X eMOTION
the framework to use and exchange data without
having to make big investments in standards.
Service / The Service Framework shall set up a service X X X X X X X X X eMOTION
Platform environment which links all existing journey
planners and public transport webservices.
Platform Content provider nodes in the framework shall X KAREN,
exchange information in a manner that permits data eMOTION
to be understood by all parties.
Platform The Framework shall provide services to X KAREN,
communicate the types of data eMOTION
Platform The Framework shall provide services to X X KAREN,
communicate the types of information services eMOTION
Platform The Framework shall allow any node to have an X X X X KAREN;
evolutionary development strategy that enables eMOTION
their continuous upgrading.
Platform The Framework shall provide services that are not X X X X KAREN;
constrained to operate in a particular geographic eMOTION
region.
Service / Necessity of integration with the most common map X X X Safetraff
Platform formats
Service / The Service framework shall enable service X X X X X X eMOTION
Platform provider nodes to provide facilities for the
necessary user identification when a traveller
requests information that may result in the
purchase or booking of services.
User identification and
Service / The Service Framework shall enable any node to X X X X X X eMOTION
personalisation
Platform manage customer data, e.g. identification, account,
rights of residents, etc.
Service / The Service Framework shall provide services to X X X X eMOTION
Platform enable the use of user profiles (e.g. for route
planning or pt journey planning).
 C o n te n t/D a ta P ro v id e r
E q u ip m e n t P ro v id e r

A d v e rtis in g A g e n c y
Group Requirement Description of Need / Requirement Source

L o c a l A s s o c ita tio n

S y s te m D e v e lo p e r
U s e r (C o m m u n ity )
N e tw o rk O p e ra to r
Focus (Service

S e rv ic e O p e ra to r
In -T im e O p e ra to r
S e rv ic e P ro v id e r
L o c a l A u th o rity
/ Platform)

Service / The Service Framework needs to develop different X X X X eMotion

Platform user interfaces, depending on how & on which end
user device the eMOTION services will be used.
For this there is also a need for an on the fly data
transformation and reduction and adaptation of
display.
Service Needs to have the knowledge and skills to enhance X X iTravel
location based services and value added service
capabilities of devices.
Service The user needs to have access to his information X X X iTravel
(e.g. travel plan, e-tickets) from different devices
such as mobile phone and PC.
Service The Service agent needs to have an online portal X X X X X iTravel
for users.
Service From the passengers perspective usability and X X X kite
comprehensibility of all kind of devices he is
Supported devices confronted with when travelling is paramount.
Service / The Service Framework shall enable service X X X X X eMOTION
Platform provider and service operator nodes to generate
information services to various end user devices
and communication channels.
Platform The Service Framework shall enable any service X X X eMOTION
provider node in the Framework to communicate
information about the used end user device
Service / The Service Framework shall be able to send X X X eMOTION
Platform information in a specific format depending on the
respective end device. This requirement is called
Service "context adaptation".
Requesting info through PDAs X X X WiseTrip
Service Requesting info through the Info-kiosk X X X WiseTrip
Service Requesting info through Mobile Phone X X X WiseTrip
Platform The Service framework shall enable service X X X X eMOTION
operator nodes to adapt the requested information
to the used end user device.
Service / The Service Framework shall provide services for X X eMOTION
Platform the service provider nodes to provide PUSH- and
Supported service PULL-End user services.
types Service / The Service Framework shall provide services to X X X eMOTION
Platform provide a periodical up-date of the requested
information.
Service / The agent needs to have a system to deal with X X X X iTravel
Platform missing or double information.
Platform The service should provide a stabile environment of X X X i-Travel
platform systems and distribution channels with
common content quality and availability level
between the service suppliers
Platform The service should be able to cope with systems X X X i-Travel
and service failures, providing back-up scenarios
for data provision
Service / The information the service offers should: be X X X X X X X i-Travel
Platform reliable (the most important general need), be user-
friendly / easy to understand, be interactive, offer
solutions (not only a message when something
goes wrong), be specific, be personalized,
anticipate on the situation, be multilingual (in the
language of the end-user), be standardised (in a
uniform visual format and layout regardless of for
instance location or modality), be complete but
concise (not only a small part of the information and
a reference to a website), take the traveller serious,
relate to what the traveller experiences.

Platform The Service Framework shall require all nodes to X X X X X X eMOTION

check all input data for validity, whenever possible,
Data quality measures and to report failures.
Platform The Service Framework Architecture shall enable X X X X X X eMOTION
all nodes to check data values by comparing
different sources, when available, so as to ensure
high-accuracy and completeness.
Service / Each node in the Service Framework produces X X X X eMOTION
Platform output within a time that is sufficient to be useful,
and within normal expectations.
Service / The Service Framework shall provide functionality X X X X eMOTION
Platform such that the quality of information content is
continuous and consistent, both in time and space.

Service / The Service Framework shall enable all nodes to X X X X eMOTION

Platform provide data with a stated accuracy, either as
additional information or as part of the
documentation, at all times.
Service / A service-dependent timeout table shall be devised. X X X X X eMOTION
Platform Service time-outs will be handled and signalled to
the user as “service unavailable”.
Service / The Service Framework shall inform the X X X X eMOTION
Platform stakeholders and users about data leaks.
Platform Location accuracy: approx. 10 meters estimated). X X KAREN,
Up-to-dateness: updated versions are provided eMOTION
every 3 months, the underlying national RDS-TMC
Location table is updated approx. once per year.
Group Requirement Description of Need / Requirement Source

Content/Data Provider
Focus (Service

Equipment Provider

Advertising Agency
Local Associtation

System Developer
User (Community)
/ Platform)

Booking and payment Service /
capabilities Platform
Software Environment Platform
Network Operator
Service Operator
In-Time Operator
Service Provider
Local Authority
The Service Framework shall enable service X X X X X X X eMOTION
provider nodes to provide booking and pre-payment
services.
Need for versatile and easy to program open X X X X iTravel
software Platforms and development frameworks
(e.g. .NET, J2ME, OSGi, Symbian, BREW, GST) to
drop costs in companies and be more innovative.

Platform The Service Framework shall require all nodes be X X X X eMOTION

easily maintainable with minimum disturbance.
Service / The Framework Architecture shall require all nodes X X X X eMOTION
Platform to provide facilities that enable their users to control
the speed and frequency of information
presentation.
Service / The Service Framework shall secure that the X X X X X eMOTION
Platform information requested by the end user is provided
within an acceptable response time.
Operation and Platform The Service Framework shall provide an easy way X eMOTION
maintenance to use the administration application for the network
administration.
Platform The Service Framework shall provide functionality X eMOTION
that is ultimately under the control of the human
operator.
Platform The Service Framework shall provide service to X X X X
inform any serivce operator or service provider
node in the framework if any content source has
changed. (For this incremental updating
components needed to be developed.)
Platform The Service Framework shall provide services for X X X X X X eMOTION
necessary identification of any node in the
Framework.
Security
Service / The Service Framework shall provide services to X X X X X X eMOTION
Platform have the maximum security necessary for
electronic financial transactions.
Platform The plattform shall not constrain its functionality to X X X eMOTION
be implemented in a single topographical domain,
be it urban, inter-urban or rural.
Platform The plattform shall not constrain its functionality to X X X eMOTION
be implemented by specific local organisations.
Adaptability Platform The Service Framework shall not require that each X X X X eMOTION
of its user interfaces must operate on a specific
item of equipment, unless it is for safety reasons.
Platform / The service needs to be interconnected with other X X X X X X X i-Travel
Service ICT systems to be able to make reservations
(tickets, parking places etc.)
Description of system Platform The Service Framework shall provide a high level X X X X X X eMOTION
elements description of the message sets and data
communication protocols to be used in data
transfers.